Category : Finance
This app is terrible!!!! The accessibility while on the app sucks. It doesn't let you edit any of your schedule options, if you wanted to change anything. It appears the app is not in sync with the actual people at Amerifirst, bc they wouldn't even know i scheduled payments on the app and there is a huge delay until any information in relayed to them from the app. Nothing but problems with this app from day 1.......!
Its ok to see your balance. But not make payments. Got an error message saying it was unable to go through and to try later. So i did it on my computer. Come to find out i was changed twice. Now sending proof of this to resolve. Waiting for a response.
App keeps locking up, I had to go online and finish setting up the payment accounts and then pay the bill online. But it does appear to be the exact same info/access either on app or online.
This app sucks it keeps resetting my password and I cant pay my payment. So about once every 2 or 3 months I have to call and reset my account over the phone very irritating.. do not use it. Just so everyone knows it did it again this month says my login is invalid even though it's not! This app sucks!
Do not use this company. Took 3 months to find out about my tax increase. No one will call you back. You have to constantly call.
Constantly says login is incorrect. Go to the actual website and works just fine. Tried it multiple times, and ever tried resetting my info and still doesn't work.
This Is one of the worst apps I've ever used will not work, will not let you log in ever constantly having to reset my password for no reason and just doesn't work 99% of the time
never works, just a terrible app and nothing but a big hassle, website works best. app always tells me to update my password and then an error occurs, so annoying
Same as everyone else! Fix your app!!!!!! The password is not recognized when all the info is correct. FIX YOUR APP!!! I want to schedule a payment but cant because this app suck! FIX YOUR APP!!!!!!!!!
same problem as everyone else. Every couple months it makes me reset password. Then says error occurred. Not sure why they have not fixed it when every review says the same thing...just fix it.
It is easy but when u have to uninstall the app then put it back it's a pain I the butt I even tried the website and couldn't do it. If this keeps up where I have to keep doing this I'll just go back to doing it on bill pay.
app works well right up until I have to update my password and then a popup shows up and shows that an error occurred and can us the app past the sign in screen
always wants me to reset my password after logging in, but then says an error occured. happens every single time.
this app sucks. on user name screen they want you to check the policy button but you cant. it wont scroll down or nothing. it lets you click on them to read but not the box saying you understand.
Hope you have better luck then me with this app. I tried several times to reset my password. I was informed that there was an update done bout month and half ago. But......
Constantly giving me errors when I try to login. Website does the same thing. Terrible system.
This is the worst app I have to uninstall reinstall everytime I want to login in. Not to mention this is the only way ameri first will let you pay your mortgage payment
Useless! They need to start over from scratch and design a new app! Everything about it is garbage!
Doesn't work. I can login online but it won't recognize my info on the app. Annoying
Never lets me log in.... Despite information correct. Never had a problem until the update happened.
Constantly forgets passwords! Just took 30 munutes to make a 3 minute payment.
It doesn't remember your login and I have to reset my password everytime i try and log in
It continues to say your login is incorrect but the website works just fine....help!!
Making a payment is so easy and convenient now!
The app has not allowed me to log on since the last update.
Never worked
Difficulty logging in? The app generates an email for password reset which failed to work and then when trying the phone number no one answers. Customer service has gone way down hill.