Category : Finance
I opened an account here because BBVA started charging me a fee for transferring money into my mom's account. The associate was very polite and helpful. Even helped me set up this mobile app. I almost never have to go into the bank anymore. The best thing is this app has never crashed. I have connected 3 different banks to this one and can transfer money between them AT NO COST! Love it.
7/30 - yay! They finally got it fixed. I can access my accounts again. Although with the current update it doesn't look like anything has changed. 3 stars. 7/26 -The upgraded app malfunctions and will not open. I've uninstalled and reinstalled it and it still shut down. I received a response unable to open the app and then it asked me to report the problem. I've done that but now I can't access my bank account via mobile app which in today's day and age is a bit of a problem.
I'm having the same issues as everyone else. I gave 3 stars because, when the app works, it is great. Unfortunately, since the last update a few days ago, the app does not work... AT ALL. It immediately shuts down every time after I'm prompted to enter my user name and password. I enter the info and then the app closes. There are only a few ASE locations in my area so I really rely on this app. It is inconvenient for me to drive to one of the few branches available. Please fix it soon!
The app before the latest update was great. I dont mind using fingerprint sign on but when view transaction and try to load more, you are not allowed to view all the transactions. in other words the continuous scroll is not available now. so there are some transaction you can not see.
This app is garbage to put it nicely. Horrible interface. Every time there's an update, crashes built into it. I've been reporting the crash for 5 days now and nothing has been done. This is starting to cause me Financial impacts, since I am unable to use my mobile banking to shift my money around between accounts. Unacceptable. Maybe they should actually hire a web designer who can get the work done this time.
This app is TRASH!!! I'm always on the go and do (well would like to do) most of my banking while using this app; however, I can barely access it to do anything. Getting the app to come up is like pulling teeth with no anesthesia! Don't waste your time downloading it!!! If I could rate it half a star, I would!
I downloaded the app a couple of times looking for a mobile deposit option. The website states that as being available but I did not find it after a lot of searching. I gave it 3 stars because the app would be very useful but did not meet my needs specifically.
Cannot view all transactions when you select "more transactions" sometimes difficult to navigate. Good only for quick check of balance and most recent transactions
I love ASE banking and I love the App until about Nov 2018 or the last update because it took away the ability to Login with a Drcure Pin and takes way to long to check your account now. I'm on Android and it doesn't work at all and I even took it to a bank teller for help...No luck. This has to be a developer issue because the IOS works just fine.
App works fine but realize it now has ase ads built in. Can we get a version that does not have any? I don't like the need to have to scroll the accounts window to get past advertising.
New updated app continuously crashes! When it works, it's great but I can't do anything on it right now and it's a HUGE inconvenience.
When it works, it's okay at best. Unfortunately, after every update, you have to deal with bugs and crashes. Now, they've taken away the ability to deposit checks on the app.
They seem to update this thing every other month and I'm tired of it. The app was perfectly fine before but every time they update it they manage to break it. At this moment of time I can't even access my bank account due to an update.
It was fine for about 6 months til around the holiday season and started crashing. It currently still does.
Lastest update broke the application for Android users. Seems to be a repetitive thing when updates are pushed. Very disappointing for a banking app that people use for every day banking. Just another reason to swap banks.
Terrible upgrade, the app does not work any longer . Prior to the app upgrade I couldn't even pay my ASE CC through the app , after complaining still no fixes ! Sure seems like Jared was doing a better job .
Useless if I can't sign-in. I tried "forgot password" and the select birthdate calendar expects you to scroll back by months & years to get to birthdate. I am going to uninstall.
Everytime this App updates it never works on my Android phone or Laptop, it takes weeks before it works properly...being like this from 2017 until now...Just poor software developing, installation and support
Recent update force closes everytime and if course developer email doesn't work. No wonder this thing has 3 stars.
Frustrated. Can not log into the app since the upload. Nothing works. Everything was fine and now nothing.
Was working great. App will close every time I try to sign in. When I sign on the main website, will not give deposit as an option.
Gave it a 3 because it was working amazing but now app keeps closing so I cant access my account, beings i use this account for my business it really is inconvenient for it to not work.
Worse damn app design can't set up so how in hell can I login and why do you have the scroll for 60 years to set up birthday fix this looks like it has good potential.
So, I waited a few days before I downloaded this app again hoping it would work... every time I try to log in it it takes me back to the log in screen...if I could do a -5 stars I would
This app is not working as of today July 28, 2020. Need help. I uninstall and reinstall, still will not open.
Wonderful people who really bent over backwards to help me complete a wire transfer that became very difficult. As a result, I plan to move my banking to ASE. The y are the besr!
After the "update" to fix bug issues, the app now doesn't work at all. Great job!
I've never had a issue with the app until the recent update. Everytime i try and login now it force closes.
Best credit union in the area. Dependable and reliable app for all your banking needs.
Doesn't work. Log in, and the app shuts down. Uninstalled, reinstalled. Log in, and it shuts down. What was once a very good and useful app, is now worthless.