Category : Tools
This app is horrible. The VPN thing keeps my kids phone from working. They keep complaining about how slow the phone is and some apps completely are non functional. As soon as we delete the app. All that is resolved. I called them to help troubleshoot. But that only lasted for a day.
I have used this app (including its previous incarnations) for many years, and although it has been quirky it has mostly worked. Not now, though. As a software developer myself, I get that updates to the underlying operating system, in this case Android, can throw you curveballs but the whole pairing process is a nightmare and at least for me has not worked after almost 10 attempts to connect with the two other phones in myplan. Sent 2 email messages to the g01318 email address, no response.
I had a great experience with this app gor a long time, but the last 6 months, it wont even work. If I'm paying extra for this app, which I am, it should always work. I log in and just get a white screen. Fix this and I'll redo my review.
I gave this app 4 stars before, now I have to downgrade it to 1 star. Since 3G Network terminated, I cannot locate any of my family members. Always hundreds of yard even miles away even they are staying by my side. It's really ridiculous. It needed to be fixed and improved. We pay the subscription fee, we have the right to get our service.
Won't allow me to enter my phone number to even begin. Error message each time. The app is broken
I have installed and reinstalled and paired and repaired over and over and over again and cannot get this app to stick. Plus, you can no longer limit the number of text messages on this app as opposed to ATT Smart Limits. Granted that app didn't do everything I wanted, which is why I got Disney Circle Go. I was hoping this would replace it but it just doesn't work! Every time Inchange a setting it says I have to re-pair the phone. I re-pair, restart, and the cycle starts all over again.
Still not fixed!! I've checked what developer advised. Versions are up to date. Still not working. I will definitely not be paying for this after the free trial. I can't view my kids' web/app history. It shows one screen of history. I cannot scroll down to see an entire day, nor can I click to go back to previous days. The app freezes & I either have to force quit to end it or it automatically refreshes to the home screen. So frustrating!!!
Don't bother! This app should be for free given how inconsistently it "works". It constantly asks me to pair a phone that us already paired. In addition, it does not always block the apps I ask it to block during those time lines. I further learned there is a "bypass" link that shows up on my child's phone where the set restrictions can be overridden. It worked beautifully during the trial period.
It is locked up. Keeps telling me to update it and it wont let me. I have tried uninstalling and reinstalling, doesnt work. It's a shame that I have to call and spend 5-10 minutes going thru a menu and then 15-20 minutes waiting to speak to someone to fix an app that I pay for monthly. Oh and the service that it goes with is horrible too.But as usual I'm stuck in a contract, but I wont be anymore when this one runs out!
One, I can't make multiple people "parents" even downloading the "parent app" on another phone. Two, the alerts that are set up don't work at the right times, example : I have an alert for when she arrives at school, the alert goes to my phone after I've already made it back to my house from dropping her off. Three, I can change everyone's profile except for my own. It will not save. Four, which is probably my biggest issue, I can not see what is going on in her phone unless I get on it myself.
With Smart Limits I was able to block phone calls and texts during a certain time period with the exception of a designated list. I can't seem to do that with this app and this app costs more. I could also see what numbers and the times that calls and texts were received. I'm not seeing a way to find that either. Very dissatisfied
Unreliable app. GPS is always inaccurate even after I make sure everything is on correctly. 1 minute GPS works then the next nothing. Map shows my family blocks apart even if we are standing in the same house. Have to toggle back and forth to be able to get it to refresh and it's still way off. Not worth the money.