Atmosphere Connect

The bluetooth connection is not functional as it keeps failing to detect and connect to the device. On the other hand, the IOS version could detect and connect just fine. Also, the firmware update should show information like the update size being downloaded and the update progress to give user an idea on how long they have to wait instead of having to guess if the update is working or has gone unresponsive.

Blinking blue light turns to solid blue, so assume Bluetooth is connected on Mini and Sky as app says. But white blinking light turns solid but app does not say that WiFi is connected. No unit shows up on app home page. Please fix ASAP so the app can be used for remote control. Living in the city caring for the elderly with emphysema, hope to be able to rely on this efficient air purification system.

Great app and equipment but can I suggest some changes 1) If there is a firmware update available there is no notification. It will be great if we can get it to throw a popup. 2) While updating the firmware it just sits at updating firmware and there is no progress. It will be great if we can add some basic details like new firmware version available, size and a progress bar because then we will know that something is happening and how much more long it will take.

The schedule functions do work properly. Did not turn on and off according to the preset time. There is no an on-off timer instead of only auto mode and night mode. Simply want to schedule a time to time basic on and off but there is no such option.

this app is not that good, is not smart enough. i can only schedule the function but cannot schedule the on off time. so that mean,it cannot be turn off by itself using schedule. only can turn off by manual on the device or app. and no timer function, should update it so the machine become real smart device.

Changed the rating from 4 to 1 star. I've been unable to connect the app to my unit for the last few months, so I'm unable to change any of the scheduled runs that were in place.

This app worked fine for me. I was able to connect and set up immediately. It gives detailed info about the air quality in my area as well as a forecast which is cool. No problems, quality unit! Don't understand why there are so many complaints.

Im using Huawei P20 Pro with the latest firmware update. As it's quite the latest phone model, I wonder why the connection thru bluetooth to my phone was always unstable. Besides, whenever I try to connect Atmosphere Sky to a home wifi network or self-hotspot, it just show error or incorrect password even thought the password is keyed in correctly.

App is very buggy. Slow performing, and lots of time can't load the information of the air on live map. takes almost 10 sec just to load to the main page of the app. I can just walk to the unit and turn it on myself and the app is still loading.

I can't go to check filter usage. It always not responding when I open it. Sometime it also hang when I want to check the graph.. Please help to fix it as soon as possible.. Otherwise this app seem like not use for me rather than direct press on Atmosphere Sky.

I try to open the app and app closes itself saying it keeps stopping. It's been a while and I thought new update would fix but didn't. Also tried to uninstall and reinstall, didn't work as well. Now I can't control my sky unit.

I use samsung s10+ and i can connect with the unit only once and can't connect anymore after that. For wifi, can't connect at all, it keeps me filling password even though the password is correct. Please solve this issue.

App is refusing to connect the purifier to WiFi. After detecting the WiFi, when I click connect it keeps saying that it's connecting but never connects. Sad. Was working fine for a year. :/

Slow to connect or load. It's taking forever to load the application itself, followed by slow acceptance of credentials. But when loaded, quite responsive like remote.

Not very user friendly app. I have a question if this app is connecting over the wifi and it does not support any voice command . Then why it asks for camera.and mic permission? Another problem is I can not integrate it with Google home or Alexa.

Overall OK, I love the child lock function but only available when the air purifier is connected with wifi, please help make this function available when we connect handphone app with the air purifier via bluetooth also as not everyone's house got 24 hrs unlimited wifi. Since we can use handphone app to control the air purifier via bluetooth (stil got a some bugs to fix), why not add in child lock function during bluetooth connection mode like during wifi connection mode too?

Sometimes using an old school remote control isn't that bad, reconnect the atmosphere sky with the app is so annoying every single time. And that's not Smart enough.

1. Can't control the air purifier..all button to change mode can't be use 2. Unable to perform any schedule mode 3. Too lag..Apps respons time very slow Developer please do something about it.. Don't waste our time and money like this..you guys literally tarnish your own good brand name

App does not stay connected to either of the two units I have and therefore cannot control the units with the app. I had to physically unplug the unit to take the child lock off.

Atmosphere mini app not function after 2 months of using, try several time still cannot. Pls advice how to fix it back. Tq

App Crashes everytime when I open it. Tried with different device and the outcome is still the same.

New update BUT atmosphere sky/mini still can't connect to WiFi. Imagine you pay so much but can't use all the functions, yet other brand can do it. Is like you bought a Ferrari but can't speed to >250km/h at Malaysia road. Try get different version Atmosphere Connect from google but all the version still the same problem seems like App Developers can't do anything except fixing UI/UX. Can you guys hire proper developers, don't simply pick a farmer as developer from your farm, please 🤬🤬🤬

App always freezes. Can't even connect to WiFi after pairing with Bluetooth. Keep asking to check WiFi network when it's working fine.

sky is so great. But app is so poor to login as well as long loading time until not able to do any bluetooth connection with the Sky Unit.

Bluetooth cannot connect to the unit. Need to delete and add unit everytime to connect. Wifi also very slow and hard to connect

Just keep loading at initial page, it doesn't work (but yet, we is rewuired to use this apps to control the air purifier)

Very bad application, Not stable to Wifi connection. I rejected & return atmosphere sky to the distributor already. Call Center & support team can't help to fixed this issue. Please consider before buy it, because you received only air purifier, Amway can't provide good enough application for you.