Austin Bank Mobile
- Now you can ‘bank where you are’ with Austin Bank Mobile Banking. Fast and secure, plus the mobile app is free to download. Using your current Online Banking login information you can start mobile banking today. Features:• Check account balances• View recent transactions• Transfer money between your accounts• Locate ATMs and Branch Locations• Text Messaging available for:o BAL (Balance on all eligible accounts)o HIST (Review recent transactions on all eligible accounts)**Standard text messaging and data usage charges may apply through your wireless carrier.Security: At Austin Bank, protecting your personal information is our top priority. We use the latest technology to ensure security and confidentiality. As an added safeguard, access to mobile banking requires prior enrollment in to Austin Bank Online Banking. For more information about Austin Bank’s commitment to online security and how you can sign up for Online Banking, please visit our website at www.austinbank.com .
To get started with Mobile Banking:STEP ONE: Enroll in Austin Bank Online Banking at www.austinbank.com . If you are already enrolled proceed to STEP TWO below.STEP TWO: Download and install Austin Bank app. This app is available through the application store for your smartphone (either iPhone or Android).STEP THREE: Sign in to Austin Bank Mobile Banking using your Online Banking username. Make sure your security image and phrase are correct before entering your Online Banking password.OPTIONAL: Once enrolled in Mobile Banking visit the Users Option tab in Online Banking to manage your Mobile Banking Profile. This feature will allow you to:• add additional phones • change your phone number• select or unselect accounts to see in Mobile Banking• assign Nicknames for accounts to be used in Text Messaging• set a different time zoneCompatible with: AndroidAustin Bank History
- Chartered in 1900, Austin Bank continues to stand tall as a strong, stable financial institution growing into one of the largest family owned banks in Texas. A community bank headquartered in East Texas, Austin Bank is locally owned and operated by the Austin Family who celebrates over 100 years of service in the Texas banking industry. Offering a full range of sophisticated financial products and services, the Bank is focused on building strong customer relationships while delivering the latest technology and convenience. For more information contact us at 800-644-9275 or visit our website at www.austinbank.com.Austin Bank, Member FDIC©2012 Austin Bank, Texas N.A. All rights reserved.Austin Bank and its Subsidiaries are licensed by Secure Axcess, LLC under U.S. Patent No. 7,631,191.
Category : Finance
Reviews (26)
I love the app! I can check by balance, make transfers, and deposit checks without ever leaving home.
Needs facial recognition, the newer phones don't have a thumb print scanner. Also, tired of answering the security questions EVERY time I log in.
Don't do the update. My app did work good until I did the latest update now it won't even open. Have uninstalled and reinstalled multiple times...nothing.
Since latest update, it tries to open and closes. Samsung note 20 ultra. If I delete it and redownload,it will work for a few days then same problem....
Constantly crashes. Made me reenter my check deposit 5 times before it actually accepted it. It refused to allow me to add my card to my account
I sign in with my fingerprint and here lately it's been kicking me out to sign in with a password. Not helpful.
latest updates broke it, can't even open it, android says it violated a security policy.
When the app works it is 5 stars. But sometimes with updating the app is unusable then 0 stars.
I will say the app has improved with updates EXCEPT the transaction list for my checking account doesn't even go back a whole month now. This needs to be fixed! It's hard to keep tabs on your account if you can't look back at past transactions. I should have the option to view all past transactions, but at least a whole month or two would be nice.
App is slow and crashes more than it actually works
After doing the most recent update, the app doesn't work at all.
Worthless. Used this app for several years. Now, it won't work at all. Error message every single time. Austin bank might as well not have a mobile banking app if this is all they can do. Update: 3/4/22 considering bank change. Havent been able to use this app in weeks. It throws me out every time I click on it. Worst bank app ever.
Good app accept occasionally, maybe once or twice a week for several hours, it won't work, and will tell me to call for assistance, then start working again on it's own after a while. Also, it makes us answer a security question every time we log in because we have the app for the same accounts on different phones. Which is great for security, but gets old after a while.
Both phone app and website are not working on android!!
Way more then often the app goes down where you can't log in.
Does not work . Blank white page when you try to open it.
My favorite use for the app was the notify that showed where the debit card was used and how much was spent A quick glance at the phone told me if I had made the transaction. Since it upgraded it only states there was a transaction. Now I have to stop and login and view transactions, not convenient. I will change banks to get it back.
This app allows us to easily manage money between our personal and business accounts. The only reason it loses a star is because we have connectivity issues on occasion and login problems. I guess that can be said about all apps but this becomes an issue every once in a while. Overall, very helpful and useful app. UPDATE 8/20... This is still one of my most useful apps. Keep up the good work!
Is a great app convenient quick and good I would have gave it more stars but the biggest downside is you can't take a screenshot of your information on the app so you can't keep records of it and the information goes off after two or three months other Banks app allow you to take a screenshot which allows you to keep a record of your transactions..they should do the same... 😁
I'd love to give this app a 5. But very often the system goes down. I understand that technology isn't perfect. But it seems to go down more frequently than most. When it works, it's great. My opinion of Austin Bank is ⭐⭐⭐⭐⭐. Austin has always been go to me and I enjoy banking with them.
Not consistently operational, often slow.
Easy to use, simple and clean. Not a very large amount of services, but not lacking in uses. Transfers are easy and quick, and purchase/deposits are tracked for each card. No pop-ups, very considerate.
Error always pops up and you have to Uninstall it and reinstall it after updates because Error codes pop up seconds apart even when you tap try again. Its not a bad app this issue just needs to be fixed. I have called the number it gives me but "Representatives are busy please wait and they will get to you in whatever call order your number was received" my favorite quote because each time I call reps are always busy apparently.
This app barely works. I find myself having to delete and redownload at least twice a week. The worst feature is the mobile deposit 🤦🏼♀️ it never works the first time. I have to retake the photos at least 5 times every time I need to make a deposit
The website is always down it says it's your phone and connection when you know it's not and you can not call to get a balance without going threw a bunch of loops. It almost makes you want to switch banks. When the website does work it's pretty good but for now 1 star is more than enough.
App will not open after the last update. Just shows a white screen. Worked fine until I updated it last weekend. Uninstalled and reinstalled, but did not work. Very disappointing.