Category : Finance
I'm EXTREMELY TIRED with all the pop up ads that come on even when I'm not using the app!! In the middle of doing anything on my phone, a text , a call, watching a movie .... I've uninstalled and reinstalled it many times and it wont fix the problem! Sometimes it happens when I'm not even using my phone at all!!! FIX THE PROBLEM!!!!
Really good online banking app. My only thing is, it would be nice to be able to find my account number somewhere in the app.
Since the last update i haven't been able to log in. It's been two weeks. I tried the automated balance phone number thing, and bank of NH had set up a survey that I have no interest in taking, but can't opt out of. I might go to a different bank if it continues. Bad updates worry me. If microsoft wants to screw around with windows, that is fine by me...but I'd prefer the place I stash my cash to be on top of things.
New update is terrible, bill pay is now sending some payments from my account to my home address instead of where the payment is supposed to go (it was working for years before the update) The x button doesn't work on bill pay advanced site. I can no longer figure out how to set up reoccurring payments. Payees were deleted from my account, namely 2 other bank accounts that I would use bill pay to transfer money to. There is no ACH function anywhere to be found. Really bad update, needs fix
About every other day, sometimes multiple times a day I have to delete and re download the app in order to login. If I dont it says loading and nothing happens. Very frustrating. I love my local branch but the app is horrible. Hope this gets fixed soon.
I love BNH. I can transfer money to my other accounts without any problem and very easily. I can always see my account activity anytime. This is the best app i have used on any bank account. I would HIGHLY RECOMMEND BNH. And whenever I have a question i can quickly get THE BEST ONLINE CHAT SERVICE WITH A BANK REP. The customer service is OUTSTANDING and above any others i have had in the past. Thank you BNH for being the best of the best.
I used to love this app. It was very user friendly. However, lately I can't log in. It just spins on loading but doesn't load. I've had to delete the app and reload. Please fix this issue!!
Everytime I go to deposit a check, I have to uninstall/reinstall the app. Despite giving permission, it is not recognizing my phone camera correctly and the pictures look like they're taken in the dark. It is a HUGE pain to have to uninstall and reinstall every time I need to make a mobile deposit.
Extremely useful tool. I'm most excited that I can see where my money is at all times
I do not like this one. With The older version i could see each libe item in an account, now i have to scroll down to see one entry. This new version is larger and you can't see it all at once. Not a fan.
Simple to use, provides the info I need.
the app used to be great, but now it almost never even connects after putting in your password. having to uninstall and reinstall daily just to view your account is ridiculous.
Have deleted and downloaded multiple times. It's getting to the point where I am actually considering changing banks just to have a more consistent online banking experience.
The information isn't accurate. When I asked the teller about it she reminded me that she gave me a paper register and asked if I had used that. Pretty sarcastic if you ask me. I was expecting to be able to rely on the app.
I cannot log in. I need to uninstall and reinstall every time I want to use this app. It was nice for when I needed to make a mobile deposit. Hope there is a better fix for this!?
The app works well! New updates to the UI look great and modern with the simplicity you can appreciate. Good work on the updates! 5/5
Every time I go to use this app, it just spins instead of loading. I have to uninstall and then re-install. This is quite frustrating.
I love this app. I use it extensively and do most of my checking with it. I like that I can deposit a check via my phone. It is so convenient to have my banking at hand all the time.
Believe me I love the costumer service and how they're is always a person instead of a robot but I can't get into the app and both times I've tried it says my account is locked so I call have them unlock it and boom locked again it's a pain
Still cannot use this app to pay bills as it forces me to select a different day due to weekends and holidays, its not a holiday or a weekend. Been 2 months still not resolved!
Used to work pretty well, after android 8.1 can't even open the app without it crashing.
app is not very robust and GUI is not great, but it beats driving to the branch.
Overall it seems to work well. Doesnt always jive with ATMs information, could get updated quicker but not a major problem.
App is not working correctly. Giving dates for the year 2000. Writing in gibberish. Please fix it!
great customer service. Love the app. I very seldom need to visit the brick & mortar as I can do most transactions right from my phone.
BNH feels like a small town bank. Every time I call, I speak to a human being; they're always knowledgeable, friendly, and local. UPDATE: While I continue to enjoy BNH, this app has become absolutely unbearable. Since an update this fall it's frustrating and buggy. I prefer to use fingerprint login, but it only works sporadically.