Basic-Fit Online

The app is very nice but not totally clear. For example, I scheduled the same workout 2 times and there’s no way to know by yourself where to delete that mistake. Also, if you want your app to be English, you have to adjust that every time you open it. The automatic chat-bot isn't able to reply in English neither.

I'm using for two things: booking my entrance at the club and reading the data of the body-fat scale in my club. Booking includes many useless steps, but is ok. But the body-fat measurement is terrible. My goal is to reduce my bf%, but I see data disappearing from the log! So I can only have the 4 last measurements, the rest seem to be deleted!! If you want to measure your progress, don't count on this app.

It used to be fine...until the pandemic. They wouldn't cancel my membership upon request following the CST measure. They said it was a personal choice therefore not valid to cancel the membership and i still had to pay. Furthermore you can't get any decent human being over the phone which shows that they don't care about you they just want to take your money!!! Club staff are pretty much useless. Ive been with them for 3 years and they wouldn't cancel after a month like its supposed worst gym🤮

This is one of the worst apps I've seen in a while. The app uses an account separate and different from the account on the site. It took me half an hour to figure out how to log in. When inside, the UI is painfully slow and unintuitive. The UX is really bad. The app leaves an impression to have been written by junior developers learning Android

The app adds no value over the website. The way it interacts with the database is poor since it always first and briefly shows errors. As long as google calendar and chromecast do not work in the app I wonder what the app is for: to use it fully I still have to go to the browser. In my history it does not show which GXR on Demand clases I have completed.

The bugs in the app are plenty and irritating. Login is always a hassle, it's always an incorrect password until it's an "enter this code because you've attempted too many times already" and even that doesn't work. I can't have to contact customer service every single time I need log in. And I already reported this two months ago. Absolutely ridiculous.

The app doesn't recognize me anymore. It was working on well last year, but since they've updated it, it has been terrible. Now I have to reserve using the website. I like the gyms and training equipment, but because of the hassle needed to reserve, I won't be renewing my membership once my subscription runs out later this year.

The app is trash. Haven't been able to log in once. Keeps on saying I've attempted to login too many times. Well, I attempted to login more than once cause it kept on rejecting me. Duh! Anyways, might just delete this app from my phone and developers should delete it from the play store. Absolute terrible! Wouldn't mind giving it a negative 10 stars if it would let me.

One of the first apps by far. The previous app was way better, but then it forced us to download this one. I use the app only to make reservations but even that is cumbersome with the app opening my browser instead of handling it in-app. I also can't login anymore so I have to make reservations on the website which defeats the whole purpose of having this app on my phone...

The previous version of the application was way better than this one. Not being able to add the exercices that you did (which you could do with the previous version!) is really bothersome.

Great app! At first I tried to login with the My Basic-Fit web credentials but after reading the login PDF I realised that you first need to create an account specifically for the app. You have to click on register in the app and fill out all your details. After doing this I was able to login and use the app. Great workout plans and the booking system works well for me.

awesome app with great potential if everything worked the way it's supposed to. I love the workout builder and the in app coach. But for some exercises it doesn't count the reps it skips to the last rep which is annoying if you're timing your workouts.

Horrible app, can't measure my progress for over two months now. The support has no clue on when it's gonna be fixed and doesn't offer solutions. Also, lots of useless fetures when what I only need is to reserve a spot and to measure my progress. And I can't even do these property.

I put 1 star because like the other it's working without any issue or glitches until now but for some reason today I discovered we get disconnected as I try to booked a work session. I forgot my password because usually I never log out. Try to use "password forget, but no use" this system is no longer available". Hopefully it's will be fix.

it works ok but for example, if you do a workout and click away the screen (because you want to change your music for example) then you get back to the start screen and you have to search for that workout again which is annoying.

Pretty good app, though it has quite a lot of issues with payments. If you try to pay your monthly fee through means of your banking app, then the application does nothing at all and remains in the referral screen.

Has too many options, but doesn't do the basics right yet. Can't book in 24/24 gyms after normal closing hours, Google calendar integration doesn't work. I use it in English, hope it's not just because of the language option.

Haven't found out how to add or delete clubs from my list, nor how to change 'my club'. This is particularly impractical, as the app seems to select 'my' language in function of 'my club' instead of allowing me to indicate my own language preferences.

Basic App , not very easy to use. If accidentally you added an extra workout you can remove it in a strange way : click on the workout and you will see activities in detail , hold one activity and swipe to left , now you will see delete option under the screen , click ( choose all activities) if you del them all the workout will be removed automatically.

Maybe it's a great app, no idea) It doesn't let me in although I have a BasicFit Account. Tried resetting my password twice. I get the email, change the pswd and still it doesn't let me in. So I'll just enjoy workouts without it for the time being.

The app logged me out and I can't login with my email and correct password. Now it says that I have too many failed attempts and that I should reset my password (again) or to unlock my account ( and that option isn't working either). I can login on the basic fit website but now through the app. What's the point of the app then!😠

We need to be able to see if there are free time to reserver them even when i have a reservation and when i select the new time the old one cancels it self, now i had to remove my reservation to take a look at the possibilities and boom someone toke my reservation. 2nd in the reservation section there should be a stars to favorite my 2 nearby clubs, so i wont have to type it every time i wanna check the reservations time. 3rd also the reservation section, the UE so slow when i type the name.

This app would have gotten 4 out of 5 if it wasn't for the WiFi that barely works. WiFi you can't connect to is useless. The cellular reception at the gym is horrid and connecting to the WiFi via this app rarely works. Not to mention the other functionalities that some times work