Baskin-Robbins
GET BASKIN-ROBBINS DEALSYou can get access to coupons and promotions right from the app! Any time there’s a special offer or flavor update, you’ll be one of the first to know about it!
PAY RIGHT FROM THE APPPaying for your favorite treats is now simpler than ever. You can add and manage gift cards right from the app. Then, all you have to do is scan your app at the register and you’re good to go! You can also manage and reload your Baskin-Robbins Card right from the app.
CELEBRATE MORE EVENTSThere’s always a reason to celebrate at Baskin-Robbins! Stay on top of Baskin-Robbins events as well as any events that you create and manage through the app. We’ll remind you about all the upcoming birthday parties, anniversaries, play dates and any other excuses you find to celebrate!
LOCATE A SHOPWhether you’re heading home from a game or wandering around after a late movie at the theater, finding the closest Baskin-Robbins is always just a tap away!
SEND A MOBILE GIFT CARDYou’re not the only one excited for ice cream! Feel free to send a mobile gift card to anybody with a sweet tooth. Just choose a design and send the card digitally via email or text message.
BROWSE THE MENUStay up to date with new flavors, seasonal treats, nutrition information and pink spoon ratings. In addition, using the Baskin-Robbins app lets you filter out products that contain any allergens that you or your family members may be allergic to.
Category : Food & Drink
Reviews (28)
i tried to use the free coupon on the website and it would not let me. that was a major disappointment and spending 2.99 a single scoop while I could of gone to walmart and got a entire package of ice cream.
Can't order any fresh-packs, much less see any options for the fresh-packs. Waste of time setting up an account if I can't even order what I want off of it.
Very dissatisfied - I had an account for years and had accumulated a lot of points... But all a sudden when i login with my email, app/website insists I need a phone number to login? Tried to do that but then it refuses to recognize my working cell phone as a valid number...!! Not only ate they grabbing unnecessary personal info, they just don't want you to use your hard earned points. Going to stick to my local ice creams shop now on...
along with all the reviews about how bad the app is, one thing that bugs me is all the push notification it sends saying they have "promotion", today i opened it since the push notifications said there were 3 promotions. 1. you can order a pint online or in store 2. some story about who they are thankful for There was no 3, it said end of list and to keep an eye an that space for future "promotions". I guess these are promotions but not exactly what i think most customers expect.
I have been using this app for a few months now but it is only good when it decides to work. You have to sign in to your account upon opening everyday. The autofill is deleted often so I'm forced to type in my info constantly. There have been multiple instances of the login not working without any reason or error message (even with the correct credentials). When I am actually able to use the app, it is easy to navigate and has great deals.
One of the worst apps I have ever used! It never allows you to reload a card; always says it's temporarily down, but it's been like that for months! I had multiple cards with low balances and it was such a hassle to bring up each one at the register. When each card was scanned, it deducted the balance from the card, but never took it off my bill! I ended up paying more than I should have. Soo frustrating!
Very very limited options. If you hope to order a cup of each family member's favorite and unusual flavor then pick the half dozen options up later, forget it. This app is geared only toward the more expensive products and a very very limited variety of flavors. Not worth the space it takes. Very disappointed. One point for quick load and colorful layout.
Not well developed and orobably not QCed. the birthday club is default off even if you've had an account for a long time before the app. Plus there is a problem with the dates when you add it to your profile. it's always a day or two off. even after editing it several times. also, it's silly that you can't combine giftcards onto 1 card and have to use multiple ones when purchasing.
This app is useless to me until we can actually purchase ice cream by cone, cup, shake, or however, other than prepacked containers I can get at a much lower price in any grocery store. I only order a cake once every few years. Other places allow ordering ahead of frozen drinks and the like in their app. Just arrive on time and it's all good. Get with it and catch up BR. I don't like having to stand around in your tiny stores. I want to order ahead and quickly pickup and go. Thanks.
All the stores have online ordering "temporarily unavailable" and the account creation demands unnecessary information like your phone number
The app and website are useless. I wish I could show the screenshot I just took. Laughable! It says two pre packed quarts for $11.99. Below that, it says $12.99. Looking in the cart, they are charging $12.99. That's pretty much the only thing I can even order. No options for buying the fresh packs or diy kits. Just a blank page. No deals in the app. Had to waste my time giving my ACTUAL phone number because it would not accept my all 8's, and created an account for nothing!! Uninstalled.
Really amazing how the app stops working the day of "free" samples (samples are by default free -_-) and I can't log in whatsoever which really irritates me as I'd like to grab a scoop on my day off but no, app wants to suddenly not work anymore. Seriously just....fricken all types of...wow...just get it fixed. Now one star, still not fixed. MONTH LATER AND STILL NOTHING. UNINSTALLING!
At one point, briefly, this app did allow the merging of balances. Then it just disappeared with an update. What would be the purpose of this? It takes so long to check out because of this I would have to think that people waiting behind everyone in line is bailing and going to sonic. You're not keeping tmobile people from using their rewards, you're loosing other customers with the slow service.
Seems the store near me doesn't know anything about this app. It's basically useless in my hometown.
The worst!! All I wanted to do was order a Cappuccino Blast and, you can't! When not logged in, you can view ALL the menu items including those. But when you go to make an order and are FORCED to log in to do so, the whole beverages part of the menu, DISAPPEARS!?!? Makes absolutely no sense. A definite waste of my time and energy.
Not sure why the system changes your birthday to one day before and makes no mention of it unless you go look, which you won't do if you put it in correctly. I suppose it's a way to keep you from using it. Also, I downloaded the app to make purchases mainly but you can only add the prepackaged quarts to your cart. What's the point of this app? To get some sorry coupons? I pass
Don't waste your time downloading this worthless app Can't use it in the store And if you want to do a mobile order You have to buy their gift card to attach to the app I Will not be visiting nor buying Anything from Baskin-Robbins
new update is great. u can see all menu items now how crazy
What should be a simple app with a few coupons on it, a menu, and some marketing is an absolute nightmare loading up. Redeeming coupons has a five minute to use timer after doing so. This makes using promos a hassle when you're in the store ready to pay since coupons won't load half the time, and the other half you can't even log in to the app.
My biggest concern is that I can't view all the current ice-cream flavors on the app. There's no option to pre-order ice cream cones which I understand because it melts, but at least let me view all the flavors on the app.
Horrible app! Have tried to access discounts & it's always "down." Tried to update account online & that is "down", too. Also takes up double the amount of space on my phone than other restaurant apps. But provides a fraction of the customer service in proportion to the aggravation trying to get the app to work. Save your memory and don't download!
Seriously, hot garbage. I've seen programming work better on an 8-bit machine powered by a potato battery. Went to my local Baskin-Robbins for the very first time since it opened with this app specifically to get a free scoop. And when I tried to redeem the coupon, the app froze and wouldn't let me log back in. Not to mention purchasing things through the app is the sucha hassle because none of the prices are accurate to what their advertised as while in your cart. Fix your app.
Finally after a full year it seems as though they fix the log in issue. Just recently tried to download the app again today, so unsure how long ago it got fixed but finally. Didn't lose my gift card amount I had saved to the app, that's why I give it a 4. I'll switch to a 5 once I start using it more and don't have any issues.
I like it but I'm in a new city now and I don't know where there's any Baskin-Robbins near me but if I go back to Wilmington I'll sure use it I really like the cones they were good so is your ice cream thanks I hope this thing works I don't know about my phone it's kind of weird thanks again bye
No discounts or any reason to have the app other than to order ahead of time
App logs me out all the time. Then makes you verify yourself by sending you a code every time you log in. When I enter the code it tells me its wrong and sends me a new code, so I enter that and it tells me that one is wrong too. Its a very annoying cycle. I end up not using the coupons or rewards and paying full price because it takes so long. Super frustrating, and worthless app.
My problem with this app is similar others. I've tried ordering e-gift cards through this app several times, I keep getting an error message, and I know it's not my debit card. In fact, I tried to use two different cards; yet, I continue to get a transaction error message and I'm told to try again. About a month ago, I contacted the restaurant about this problem and I thought they were going to fix this problem, apparently, they didn't; I guess they don't care.
Pretty pointless app unless you're preordering a cake or a party size take home sundae pack. You can't order individual, single-serve items or even see what those items might be. I downloaded the app after stopping in on a whim for the first time in years. They were busy and wanting me to make a quick decision. Their menu is not very easy to navigate in the store. Unfortunately the app doesn't list the flavoin the flavors to avoid the stress of trying to figure out which flavors on the spot.