BCA mobile

Its compulsory for me to update this app, but when i do, the signals are red all the time ,what is going on ?! Dont tell me to un-install and reinstall the apps,fix your bug & your apps before making a rules its compulsory to update the M-banking. As an additional, there is an error message 200 & 205, unable to proccess anything and auto quit on the apps, are you guys trying to complicate the users ,for real? M banking is supposed to make our life easier.

Can't proceed transactions, because indicator lamp is always red or blue tough I have I good internet connection. I Have to logout and login the apps to proceed my transactions.

The app was pretty good, but please design your logo for certain phones. It's been 4 years since i used this app, and the logo on my homescreen just 'not good'

Verification failed after resetting hp & update Android 12 One UI 4 1 Samsung M32 4G. After pop up..Verification process in progress...always failed

Dear BCA please improve your mobile apps, design a better user interface, apply fingerprint verification so we don't have to type password all the time, make it looks good... Honestly the apps looks so old.. Other banks has very nice mobile banking apps nowadays. You as my main bank suppose to be better as you always do in every way. BCA is always perfect.. Except for the apps 😔

At that time I was Feeling more and more difficulties in updating the app as required by BCA and worrying late payments for some bills as well. However, actually the problem has been solved before all bills' payments due date. Fairenough.

Back then on of the main selling feature of this app is to top up Flazz card. Now this feature breaks the app(stop responding) after i scan my card bummer..

The most complicated and horrible app ever. I spent days to verify and it doesn't work until now despite I already follow the instructions. So exhausting and killing my nerves 😡

Just a shortcut to the web login. I literally have no idea why did they bother to create an app just to bookmark web browser.

It's working properly as always, but I always hope that BCA could change the UI to be more modern and simple. It's not like it's bad, but I just feel like it looks old perhaps?? Anyways, wonderful app, it helps me a lot.

Open an account at the tip of your finger they say, it's very easy they say. NOT. I couldn't even pass the SMS verification process. I've sent four SMSs already and the app kept saying verification process failed.

After the latest update, i can no longer top up my flazz on my phone. It keeps showing error message, telling that the card was moved away during the process while i place it right under my phone. (Solved)

It's 2022 but the UI is like 2007. UX is somewhat bearable, but the UI is downright need to be improved. Your competitor BRI even make a better UI than this! Other than that, the app works relatively well.

So difficult to connect to CS video call, after filling a long administration forms. Even with a good internet connection. Now has to repeat filling that forms again?

Mobile banking, internet banking, even the call center couldn't be accessed for more than an hour! After successfully reaching the call center, the lady said that I have to go out to find an ATM to check if my account is still intact. Which is troublesome and concerning. So last decade and primitive.

App Can not change to English also no finger or face combined with pin id please make it safe buy using face and pin number and for foreign people to have the choice of other languages

Very boring... i just waited but only pending never finish. i tried more than 6 times. even uninstall some applications for making bigger storage. and still failed. meanwhile i cannot use the current application. Very unsatisfied.

Can't make an account it always said "Transaksi Gagal" what's wrong with it I already input everything that is needed, lost 34k rupiah by just going back and forth in registration. Why do you charge us at the beginning of the registration anyway? you should be doing that at the end of the registration when it succeed, this is outrageously stupid and a plain scam. Combined with ugly outdated UI style this app is, with no doubt, trash.

CANNOT RECEIVE OTP, I HAVE RESTART MY PHONE SEVERAL TIMES, FOLLOW THE INSTRUCTION FROM CS, AND STILL DOESN'T WORK, REALLY REALLY REALLY BAD!!!!

So i was about to register a new account, everything is smooth until the video call proces. They ask me about my company address which I don't memorize. I had to switch my app to see my company address, unfortunately I found out thay BCA mobile doesn't support calling process in the background so I was disconnected. To connect to the customer service takes SO LONG, and i have to repeat this process over and over again. So, I have to write down into a note for my company address.

Overall it is functional app but really need a big improvement!!! The UI is somewhat old and the first time account register experience was really bad. Have to visit two local branch to get a new account because the first branch i visited failed to create a new account to due nonsense reason.

I have experienced several times to update this app on this month. Moreover, the download was really slow, and sometimes it stopped, so i need to cancel and download again. There was no problem with my network connection, due to i have tried to use other apps, and it ran smoothly. The app itself, i found it becomes slower than before, after some updates.

I cannot update bca mobile. Already did it 10times, Why? Because of that, i can not open and do all the transaction

Encountered some problems after reset the phone: 1. The app requires that the SIM card is in slot 1. Besides that the activation won't work and this confuses the user because the error message that appears is not useful at all (internet terputus. even though the internet connection is good). Swapping the SIM card is not very practical. 2. There is no backup facility. After reinstalling the app, all messages in the inbox are gone and there's no way to restore them.

I hate this app. If it weren't for the fact that I don't have a saving book (thanks to a certain product from you), I wouldn't use this. The UX is so bad and the UI are very confusing. Even for a simple task such as transferring was made hard! This is why I prefer your competitor. Please re-test some of your flows and I will change the rating. . . [Edit: About my experience with m-Transfer. So from 'Home' I go to 'Transfer' tab, then go to 'Transfer' section and choose 'Antar Rekening'. But I can't do that since I haven't filled my 'Daftar Transfer Antar Rekening'. Which is very annoying especially I only gonna do it once. And then once that's done, I can't put any amount of money, because the 'Jumlah Uang' section is not editable and you're supposed to fill the one below it. It's super confusing. I hope this clears things up.]

I love this apps, UX design is very simple, UI looks good.. I'm very happy to use mBanking BCA.

thank you. after the last review I did, the dev team is fast in responding my review and fixed the problem I mentioned, and the app work perfectly fine again just like before 👍👍

To think the bank who use Google Playstore as a place to spread their app refused the transaction from Google Play itself.. The customer service recommended me to use different service and that's what I gonna do, I'm changing my bank and I recommend you guys to do so as well.

There's no option to activate Transaksi Debit Online, so I can't activate it although my debit card has a mastercard logo on it and the BCA mobile app is the newest one (just installed today). Only 2 option available: Transaksi domestik & transaksi internasional. I called halo BCA and they also can't help with my problem.