Beltone HearPlus
Note: Your hearing aids may need to be updated with the latest firmware to work with the app. This update is available through your hearing care professional.
The Beltone HearPlus™ app is compatible with the following mobile devices:
• Samsung Galaxy® S7
• Samsung Galaxy® S7 Edge
• Samsung Galaxy® S6
• Samsung Galaxy® S6 Edge
• Samsung Galaxy® S5
• Samsung Galaxy® S4
• Samsung Galaxy® Note 4
• Samsung Galaxy® Note 5
We recommend that your Android mobile device is running Android OS version 5.0 – Lollipop or later versions.Some of the models will work with earlier Android OS versions such as Android OS 4.4.2
- KitKat
We are continually making more Android devices compatible, so please consult the HearPlus app website for up-to-date compatibility information: www.beltone-hearing.com/hearplus
The Beltone HearPlus™ app enables you to control and personalize your hearing experience. It is an intuitive and discreet solution for convenient control of your hearing aids.
It is the industry’s first hearing aid app that offers a direct connection between your Beltone hearing aids and your Android mobile device.
Use the Beltone HearPlus™ app to: • Adjust volume settings on your hearing aids• Mute your hearing aids• Adjust volume of your Beltone Direct Line™ streaming accessory separately• Adjust speech focus as well as comfort in noise and wind with Sound Enhancer (for selected programs in Beltone Legend 17 and Beltone Boost Plus 17 only)• Change manual and streamer programs• Edit and personalize program names • Adjust treble and bass to your preferences• Save your preferred settings as a Favorite – with or without tagging to a location• Battery and connection status• Get inspiration and personalized information about your hearing aid• Help locate lost or misplaced hearing aids• Tinnitus Manager: Adjustment of sound variation and frequency of the Tinnitus Breaker Pro. Selection of Nature Sounds. (Features available in Beltone Legend and Beltone Boost Plus if enabled by your hearing care professional).
For more information and help, please visit www.beltone-hearing.com/hearplus
Privacy policyPlease view our privacy policy in the link provided:www.beltone-hearing.com/about-beltone/legal-information
Note: Continued use of GPS running in the background can dramatically decrease battery life
Category : Medical
Reviews (28)
Basically happy - Beltone Legend + Samsung Galaxy S9. When I switched from S7 to S9, I lost the ability to save favorite settings - app stops when SAVE pressed. The app shoud also have the ability to query and display hearing aid model and other info (battery strength, accumulated hours of operation, status info, etc.). The pairing should also be more fault tolerant and provide better help when pairing fails. Given the cost of the devices, it feels like Beltone is short-changing the software.
This new version is much better than the old one. A frequent new occurrence, however gives it a rating of 3. I experience the app starting to connect to my h.aids, then half way through the app stops and dies. When I try to start it again, it starts to connect, then quickly flashes and stops. Not until I restart my Samsung Galaxy Note 9 does it work. The old version did not have this problem. Still the newer version is better than the older one.
The app will not stay connected to the phone. Constantly having to close the app and restart it. It works well when it is connected, but it's disconnecting constantly is a true pain. I would not purchase Beltone hearing aids again. I am done with them.
When I switched from a Samsung Galaxy S7 (android version 8.1) to Galaxy S10e (android v 9) recently, the new smartphone could not pair with my Beltone Legend 17 hearing aid. With Beltone support help, l cleaed the cache and storage in this app and was able to pair the haering aid with my smartphone. This current app version is very user friendly, and has a demo option to show all the features. I am disappointed to see that the app is still linited to 4 different hearing modes (music, practice
Updated Galaxy S8 to version 9 software and app will not connect to hearing aids. Local hearing specialist offers no assistance. I've read all the horrible reviews from Android users and tried each suggestion to no avail. Some customers say they solved it with customer service. How do you even get ahold of customer service? Not happy when these things cost as much as they do. Update..no help from customer service. Basically ended 3 day email trail with "sorry".
Terrible app. Will not pair on my Galaxy S9+. Tried fresh batteries, turning on/off multiple times. The hearing aids connect just fine to my iPad and stream directly to my hearing aids without issue. Beltone appears to prefer to be an Apple/IOS centric company. Gurantee my next hearing aids will not be Beltone, will look for something more Android friendly.
This never worked for me . Not fit either is the hearing aids it is junk . I have to use a set of headphones to hear with my smartphone. The money you pay for this junk is crazey People how use it know what is going on ...
Just found out that my Beltone Legend Hearing aids are not compatible with my new Galaxy A71 G5 phone. So I have to either spend $600 for a new phone, or $2,500 for new hearing aids...........all because I wanted to upgrade my 5 year old cell phone!!!!!
the hearing aids will not stay connected to the Beltone hearplus app. every time we close out of the app we lose our connection and have to re pair the hearing aids again
I just got my hearing aids which are completely new to me and this app makes it all SO MUCH EASIER! I absolutely love it and I highly recommend it!
Been trying for over an hour and can't get them paired Not user frienb*usedr=39
Problems connecting to hearing aids. Tried many times, even did uninstall and install.
keeps cutting off. Everytime I I go into it, the hearing aids ste not paired.
Poor! I have to go back in frequently each day to fix the setting I like because the setting never holds
The app doesn't open normally, but it's open via play store only, why? I looked for update and couldn't find any new version🤔
With the new update I'm not able to connect my beltone hearings aids. Please fixed issued
ever since this came out I have been getting problems with my hearing aids not being recognized
not good doesn't connect to hearing like iPhone app
Is the Hearplus compatible with the Motorola Razor
I Love this app. It works Fantastic!
does not work with Samsung 8
I wish this app worked on a android phone like it does on a iphone
its an easy app to use.
It doesn't work according to the development of the decription and the expectation.
Why aren't beltone trust capable with this app?
After app updates could not link hearing aids to app. After multiple tries , 2 trips to Beltone offices and tech support finally got connected. Still have to reconnect every time I open the app. Liked old app better, not as user friendly and did not fix connection issues. Not android friendly.
App worked fine with my S5 active, but when that phone died and I had to switch to something newer, no joy. For the price we pay for the aids, you'd think you would have an app that is updated on a regular basis to reflect the changes in technology. Epic failure of an app. ------------------ Editing my original review after the "update" that took almost a year to finally drop... this app is officially JUNK. The newest "update" will supposedly work with the Samsung S8, but it's not happening. Exactly 10 seconds into "Retrieving Information", the app says no hearing aids were found, which is what it dis prior to the "update". Uninstalled and reinstalled the app, tried fresh batteries, nothing works. At this point they could be running on direct power from a nuclear reactor and it wouldn't make a difference. The hearing aids will work with older android phones, but the update did nothing to allow them to work with an S8. It will probably take a class action suit to finally get Beltone to deliver on what they sold all of us since the app is one of their big sales points.
Not sure why a company would bother to build an app that works less than half the time. Getting old reinstalling, to use it maybe one time and then, starting over again. Maybe its time to get your corporate heads out of your rump and fix. Once again i had to reload this app. Would you people remove your heads from your rear and fix this problem. I have read all the reviews and there are many of us having this problem, won't stay connected to hearing aids. You are not the only choice.