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Bens Soft Pretzels

Ben's Soft Pretzels has been serving the world's favorite soft pretzels since 2004. With no harsh preservatives and top shelf ingredients Ben's is sure to please. With our "Perfect Pretzel Promise" we guarantee it.

Category : Food & Drink

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Reviews (30)

Tyh. W. May 1, 2020     

I have been trying to order an egift card for two days and it keeps telling me my card info is invalid which it isnt. I have tried uninstalling and reinstalling the app three times and still issues. All I want to do is order an egift card and the app is so glitchy and doesnt work or I have to sign off and back on over and over to get simple things to work like adding the amountI want on the card. Doesn't make since and should be easier to use.

Kri. W. Nov 19, 2018     

Junk!!!! Won't let me enter my email address to set up the account but won't let you bypass it either and of course there is no option for help. Been trying for a month now and they still haven't fixed it.

Ark. B. Aug 20, 2020     

A great app, when it decides to work. Developers, for some reason your login service doesn't work at all if you sign out. So signing back in is an impossibility. Please fix this.

A. G. u. Oct 7, 2018     

I enjoy my app. If I can remember to use it, I can save money, get rewards, and items to eat! Join in on the fun!

Eve. S. Dec 14, 2019     

Help please, trying to sign up with preexisting card # but no keypad of any kind comes up so it's impossible.

Che. C. Nov 11, 2018     

never worked and did not show our local store. The birthday reward was never loaded even though I received the email that it was.

A. G. u. Dec 11, 2018     

Its completely useless. Can't find coupons that were in notification s

Mik. T. Jul 1, 2021     

Terrible app. Won't let me reset password or create new accounts Still junk

Nan. Z. Apr 7, 2019     

app sucks added money to app now have no way to access to use because it wont allow me to open

Mar. P. Oct 28, 2018     

I am not able to create an account on either the IOS or Andriod version of your application please note it does not allow you to input your email address when creating a new account.

Reb. M. Sep 12, 2021     

Crashes slot and won't work

Cou. S. Nov 5, 2018     

Can't create an account!! It won't let me put my email in!

Dan. B. Apr 12, 2019     

they have the best pretzels

Luc. B. Nov 25, 2020     

Ove them

A. G. u. Mar 19, 2019     

love it

Jar. L. Jul 19, 2018     

Unable to login using card number, going to give it a week to be fixed if not im uninstalling.

A. G. u. Jul 18, 2018     

Never had any issues with the app, and it does everything it's supposed to - I just always forget to have them scan it when I go to get my delicious pretzel!

Guy. R. Jul 16, 2018     

Local store advertises this app but refuses to honor coupon

dav. J. Mar 23, 2018     

App no longer allows me to sign in. Can not track my purchases.

Joh. S. Dec 22, 2017     

I Love Ben's Pretzels. I hate this app. It won't let me sign into it no matter what I do.

Lyn. H. Nov 30, 2017     

Always offers promotions and then they never ring up. Extremely frustrating and difficult to navigate. This is definitely not a user friendly app!

Tam. N. Nov 12, 2017     

The app worked when I first downloaded it to create an account but now when I go to open the app it just keeps loading and opens. I do get push notifications from the app but unable to get more details on the account that it won't open.

Ang. H. Nov 10, 2017     

It's not very user-friendly. I find it hard to navigate. It's not tracking any rewards for me and when I go to the promo page, it always just tells me to download the app to get a free pretzel. Umm... I'm using the app.....

Nic. M. Sep 25, 2017     

Free pretzel did not work. Thankfully the lady at the counter was sweet and gave it to me anyway.

Dal. K. May 18, 2017     

Frist off your remember me log in feature does not work so I have to log in each time. Secondly I tried paying with the app to get my free jumbo pretzel but the cashier said they did not know how to do that but scanned it any way and still charged me for the pretzel. I also asked for a cinnamon and sugar pretzel and they told me it's on the counter by the fountain drinks. Every other time I went they put it on for me which I expect when I pay over $4 for a pretzel. I would not recommend getting the app or going there at all.

Ale. M. May 30, 2017     

If I could've given this app a zero star rating I would have...I tried to different emails to sign up it said everything was good but then I sign in and it keeps giving me an error...u can not advance from the login screen...u guys really need to fix this app vefore expecting people to use it.

Sco. H. Jun 1, 2017     

Where is the free pretzel as promised for installing your app? False advertising! The app is junk! Don't bother downloading it.

Mau. G. May 16, 2017     

I am unable to put in an email address to make an account. It won't let me click in the box.

Dia. C. May 11, 2017     

Won't let me type in email field to set up account.

Cas. H. May 5, 2017     

Rejects my phone number with error message that says to not use country code. Then it crashes. I want my free pretzel!