Category : Finance
Doesn't even work. I've been trying to register and sign in for the last half hour and it always just says "unexpected" at the bottom of my screen whenever I go to confirm. My acc number, password and everything are all correct, I just can't get to the point where it sends a text to verify the app and my sign in.
This app has most of the functionality I need. Little things like cant change name of account yourself etc are whats missing. Would love to see a notice saver product so could auto roundup into it to help with saving. Also was awesome that some recent feedback I gave regarding sms was implemented almost immediately. And thanks for being fossil fuel free lender
Been a mostly good app, teething problems here and there, but with everything beginning to rely more and more on technology and less on human to human interaction things appear to be failing more. Currently I'm unable to pay my bills and they're now going to be late due to a failure of this app and banking system, what's worse is when numbskulls charge late fees and technology is often at fault.
Would have given it 5 stars but I lost fingerprint login with this update. My Galaxy S8 is fully updated to the latest version of Android. You can go into settings and switch it on, but it won't stay on. A few people seem to have this problem with this update.
Can not log in at all. Wouldn't accept my password, so tried to reset it and re log in. Even the new temporary password that the app sent me wouldn't work. I tried several times with different temporary passwords and can not log in. I have also uninstalled and re installed but nothing works. What a joke. App worked fine until last week, now nothing.
This is an easy to use, intuitive app. But it needs one improvement - the option to email transaction details to someone else. This is possible using internet banking on the website, but not in the app.
When I originally got the app it kept saying "access is denied" when I tried to view my accounts, so I uninstalled it and just used internet banking through the internet app on my phone, which was do-able but a pain. Now, months later, I decided to try it again and it still does the same thing!
Since the latest update I seem to have lost Fingerprint login, and even going in to the settings to turn it on it just won't work and then defaults to off again. If fixed I would give 5 stars.
Typical frustrating nonsense. App requires a scan of my driving license but has a size limit smaller than my phone camera produces so now I have to go off and spend time editing the photo. Can't you just make these things easy? I only need your app because my employer changed their salary sacrifice provider, I was pretty happy with the last lot.
The app just does not work. Pressing quick balance just gives an endless loading screen and going to accounts just gives an access denied message. Waste of space.
The app worked fine for years but the last update has caused all sorts of stability problems and startup crashes. Running Android 8.0.
Get your app sorted out, nothing but issues for the last month and a half, 8/10 the app isn't working and won't let me log in and I need my bank account daily to get by. Honestly ridiculous, doesn't help either that customer service are just as useful as the app.
New version has major issues (Android 6.0) the Accounts screen gives "Unexpected" error and when trying to make a payment or transfer no accounts are available to select. Pls roll back the update while you fix it
This app has never worked for me, able to sign in but that's as far as I get. Completely unable to check balances, makes payments, etc.
beyond bank is excellent to deal with and the mobile app works great It would be good if you could link it to connect to my fitbit versa watch Other banks that I deal with have this option and is great.
Been a great app, would have given it 5 stars, but have lost fingerprint login since doing android 9.0 update earlier in week. Problem now sorted after removing and downloading app again, cheers
Love the app. My only problem is it links to my individual account not to the joint account which is the one I use on a regularlar basis. Is it possible to have both accounts in the one app or an app for each account.
Every time I try and 'pay someone ' the app freezes and logs me out. It has just started doing this so I have uninstalled and reinstalled twice but still doing it
Fingerprint login not working. when switching setting back on it does not save the state i.e.it goes back to unchecked. Happened since going to android 9.0
Every time I try to pay someone the app freezes and closes. I have uninstalled the app and tried to set up again but it wont accept password or even new temporary password.
Trying to transfer money into an external account and tells me can't connect to server check Internet connection. Internet works completely fine.
Having the same problem mentioned in similar posts. I am not able to conduct banking transfers via the app....Instead it just closes the app...
Trying to download it and it is not happening. It is just so confusing to even pay some money to anyone. VIP button? Where. Surely details of person and payment account details would be sufficient but No code from VIP token where the hell is that?
I vot a new card and went to activate it in the app but every time i try to the app crashes. I've already tried reinstalling it but nothing works anymore.
THANK YOU FOR FINALLY ADDING THE FEATURE OF NAMING THE ACCOUNTS!!! I love this so much and I am so happy it's finally been applied- previous review was for it to be added and you have. 5/5 I'd do 10/10 if I could. No issues with update either! Thank You for actually taking on board feedback
I'm definitely a fan of this app and Beyond Bank's willingness to provide continuous improvement via updates. I like the idea of the spend tracker released in the latest update but the numbers are a bit useless to me because majority of the money going from the account is simply being transferred to my home loan account. It would be great if you could set up the spend tracker to not include money transferred to home loan account which are essentially home loan repayments and savings please!