• Beyond the Rack 1
  • Beyond the Rack 2
  • Beyond the Rack 3
  • Beyond the Rack 4

Beyond the Rack

Android users – rejoice! Introducing the new BTR app for on-the-go access to live events. Save your profile details securely, receive notifications when new sales launch, track your orders and enjoy an enhanced shopping experience with just the swipe of your finger. Download it now!PLEASE NOTE :If you are experiencing problems in accessing the app, we suggest you to please uninstall and make a fresh new install from the google play store as it may be possible that you upgraded from the version of app that we no longer support and it is causing technical problems. Also, if you still have application version 12 (1.0.11) or less in your device, we advice that you follow the same procedure as mentioned above.
PLEASE NOTE :

If you are experiencing problems in accessing the app, we suggest you to please uninstall and make a fresh new install from the google play store as it may be possible that you upgraded from the version of app that we no longer support and it is causing technical problems. Also, if you still have application version 12 (1.0.11) or less in your device, we advice that you follow the same procedure as mentioned above.

Check out our exciting enhancements!

Category : Shopping

Related searches

Reviews (28)

Rob. M. Aug 12, 2016     

Disappointed to find the app no longer works. After taking some time off from Online shopping I was excited to re download my favorite app in search of bedding. But doesn't allow me to login. And after reading the comments and reviews, seems it is a waste of time to keep trying. RIP Beyond the Rack. You will be missed

Dan. t. b. 3. R. May 10, 2016     

As a previous user indicated: doesn't work any longer. It did and it was great. I kept getting something went wrong with the icon to "go home" but nothing happens when pressed. And this has been going on for the last week. With this, and the fact that I've been waiting for an item since January to arrive. I have switched to Amazon after being loyal to BTR for years.

K. T. Jul 17, 2016     

The app won't let you access the site at all. I've had to directly go to their website to browse. May be right about the whole bankrupt thing, it doesn't seem like they've gotten many new products in the last 6 months.

Nev. J. Jun 24, 2016     

Im the one who loves beyond the rack but its been a month now and the app doesnt work. Please fix and i will change my rating....come on its been three months since i last posted and not even a comment back this app is deleted until further notice i wish i could give it a zero star rating

M. S. May 2, 2016     

As far as apps go, this does the job well. However, not sure if you all heard the news or not, but BTR is facing bankruptcy problems, you can google this and check it out. This explains all the long waits for shipments. I had to cancel all my orders bc nothing was in stock after weeks and weeks of waiting. Too bad, I was such a loyal customer and sad to see this happen to BTR. Beware of purchasing until (or if) they get bought

Car. F. Sep 26, 2016     

This app does not function, much like the reorganizing company. I'm so disappointed BEYOND belief that they continue the same diversions, repeat obvious lies (in rotation. ..it shipped, it arrived for checking, it shipped... ad nauseum) I simply want the item I ordered in June 2016.

Dan. Y. Apr 27, 2016     

Excuses, exuses I ordered something Jan 15 still have not received it always a promise to wait two more weeks. Sad part is can't cancel order on app. Worst company ever for customer service they just pass you along to the next person who has no more authority then the pervious about when shipment will take place. Easter gifts forget about it at this speed my kids will be lucky to get it for Xmas If it still fits.

Ser. A. May 15, 2016     

Combined with the huge lack of customer service, the fact that this app no longer works means I will no longer shop BTR. It's unfortunate as I have a $200 order in the system from 3 months ago that is not shipping and customer service refuses to deal with my complaints. They cannot offer a refund any longer as they no longer use credit cards and accept PayPal only. DO NOT USE BTR until they figure out their solvency and customer service issues. It looks like they are going bankrupt so beware!

Dan. M. May 14, 2016     

Aside from the fact that I haven't been impressed with my last 3 purchases, recently the app stopped working altogether. Like others, I keep getting the "something went wrong" screen. Also tried uninstalling and re-installing to no avail. I'll take it as a sign.

Dan. L. May 7, 2016     

On a Nexus 6P everytime I bring it up it gives me an oops screen. Tried uninstalling and reinstalling and still the same.

Jua. Apr 1, 2016     

I loved this app because there are great events to shop from. Lately, they have been on my bad side. Not only is the shipping taking extremely long because based on the app, it was supposed to be shipped out between February 6th and February 13th and it has not yet shipped but I returned two shirts and BTR received the return on March 4th, according to the customer service rep, but I am still waiting for $120 credit that I have not yet received. I feel like I have been scammed.

Ger. D. May 4, 2016     

I ordered a superman sweatshirt months ago payed for it and still haven't received what I payed for. Not a fan of getting ripped off.

lin. b. Nov 25, 2016     

Just read previous comments. I also have not ordered in a while and now I can not even login!! It keeps saying something went wrong...and I see this has been an apparent issue and I see no response to fix this? Another loyal customer lost! I really liked this app sorry to see that nothing gets fixed and even when your a loyal customer there is NO LOYALTY on the BTR rack side!! Wow..bummed

Mic. S. Mar 15, 2017     

This App used to be fantastic, butsadly it no longer allows me to sign into it any longer and I haven't shopped in over a year due to this problem. Now I'm getting a message that its still in development when I attempt to log in.

Joe. S. Sep 16, 2016     

After waiting for about 5 months for my items, they refused to refund my money too. i wish i could tell every body to stop shop from this website. ZERO star

Isa. S. Sep 10, 2016     

Problem with the new update on Android, restart the phone and uninstall app and don't work :( I'm really sad because I like it

Cha. L. Apr 8, 2016     

I love beyond the rack, have been buying regularly, and I had the app on my previous phone and it was working well. But now and it won't let me login using my FB account like I've always did. Says this account is already linked.

Gra. S. Apr 29, 2016     

This app is frustrating me. I can't log in. Also I placed 3 different orders at different times. My first order was placed on Feb 7 and the last one March 22 today is April 29th still not shipped yet. I called many times to follow up but they keep on given me different excusses, that is not their fault, Is their suppliers delaying the goods. I'm tired of this site. Can anyone recommend another site for me please that is better than this one.

Ton. B. May 24, 2016     

Btr use to be great now they are unable to provide the items you order. They are going through tough times don't order anything until they fix their situation. Now the dilemma is if we don't order can they solve their problems :-/

Gen. T. Jul 27, 2016     

Stopped working ages ago and tired of waiting for update. Spent tons of $$ buying items on this app. Ah well more money in my pocket and not yours bye!

Sta. P. Feb 16, 2017     

I just downloaded this app, because I've loved the website for years. I keep getting an error and I can not get past the login page. It won't let me signin, l create a new account, or use Facebook to login.. I keep getting a message that says "something went wrong".

R. P. Dec 20, 2016     

The app won't allow me to sign up or sign in with a previous account. It also won't allow me to retrieve my forgotten password. Keeps saying Oops sorry try again later.

Kay. C. May 10, 2016     

Used to love it and ordered things all the time. Has been some time since I've seen much to my liking clothing wise. Recently installed on a new phone and can no longer login with Facebook as I've always done.

Jen. H. May 21, 2016     

App used to work until update. Have tried uninstalling and reinstalling several times with different error messages. Too bad, I liked btr.

Rac. K. Dec 12, 2016     

Whenever I tried to do anything it showed an error message. It didn't matter if I had full service, full strength wifi, re-installed the app, or anything.

Ash. Mar 24, 2016     

Tried to unistall and reinstall still doesn't work. Very frustrating. I'm not impressed with this update.

Lit. L. Mar 21, 2016     

Its horrible shipping policy. They are taken time at list 3 months to shipping.

Sha. B. Jun 26, 2016     

This is a great site. Sometimes they oversell items and I wait expecting them to arrive and then get an email telling me I am out of luck. It doesn't happen very often, but still disappointing. Otherwise very happy with it.