BIDMC OnDemand Virtual Urgent Care

Connect through video with a BIDMC emergency doctor from anywhere in Massachusetts. Beth Israel Deaconess Medical Center’s BIDMC OnDemand Virtual Urgent Care brings you easy and timely urgent medical treatment through a secure connection. Get quick, convenient care for non-life threatening conditions from highly experienced staff without leaving your home or spending time in a waiting room.

• Private, secure, and HIPAA-compliant. Your private health information is safe and is not shared with anyone.
• You do not need to be a current Beth Israel Deaconess Medical Center patient
• May cost less than an emergency department or urgent care visit co-pay, depending on your insurance.
• No medical insurance required

BIDMC OnDemand offers:
• Timely consultation on a wide range of common illnesses and minor injuries
• Instant medical treatment plan and follow-up instructions
• Access to some prescriptions when appropriate
• After-hour or weekend consultations when your primary care office is closed

Conditions we treat include:
• Allergies
• Back pain
• Cold symptoms
• Constipation
• Cough / respiratory concern
• Diarrhea
• Earache
• Fever
• Headache
• Insect bite
• Itchy / irritated eye
• Minor injury / accident
• Nausea / vomiting
• Sinus issues
• Skin condition / rash
• Sore throat
• Sprains and strains
• Sunburn
• Urinary issues

BIDMC OnDemand should not be used for medical emergencies. Call 911 or go to the nearest emergency room if you are experiencing:
• Chest pain or pressure
• Uncontrolled bleeding
• Sudden or severe pain
• Coughing / vomiting blood
• Difficulty breathing or shortness of breath
• Sudden dizziness, weakness, change in vision, slurred speech, numbness, or other neurological changes
• Severe or persistent vomiting or diarrhea
• Changes in mental status, such as confusion
• Assault, physical or sexual abuse, or child abuse

The BIDMC OnDemand Virtual Urgent Care service is a patient-initiated urgent care service. The cost is $49.00 per visit payable by credit or debit card. The program is designed for video consultation and treatment of most minor, non-emergent, medical conditions. All participating doctors are board-certified or board-eligible in emergency medicine.