Bidvest Bank

The Bidvest Bank app does not allow you to enter a international cell phone number and code , why ? So I am stuck, I can not open and use my Bidvest app .

The app ask all the time for a picture, and when I take a selfie then it can't verify the selfie..

Failing to log in, app say mandatory update did that yet still it won't log in.

Can't get in the app for 2 days. No help for customer service at all. Bank closed in my town i need help and bidvest is beyond useless.. never the less been a client for 15yrs and it gets worse by the day

Maybe if you can check on other Banks' app and see what can be done from the app. With Bidvest you can't add or activate your new card, you have to delete the app, re-download in order to add your card. You cant contact nor chat to the customer service from the app. Even when you buy airtime or data, you can't see your previous numbers, you put a number it keeps on changing the number There are so much things missing from this app, so much

Quite a headache just to set up an account. Let alone to register! I haven't started banking but I already feel like quiting.

I can not access my call account on the app, it's frustrating to always go into a branch when I need to transfer money between the accounts

Probably one of the worst banking apps, I keep on getting the same notification about 10 times which is very annoying

Once you've entered the platform it is very user friendly; you actually get more than expected. When you start exploring it more thoroughly you come to realize how versatile this app actually is ... an amazing saving and trading platform for a novice like myself.

Customer service excellent. Thank you for resolving the technical problem on this app. Couldn't ask for anything better. I am very pleased with this app 😊 not to mention The Bank, its self. Simply love everything about Bidvest group & services : ). However is it possible that you guys can make this app as private as I was able to take a screen shot. On Capitec app you cannot take a screen shot , which secure your banking account more sufficient.

New customer and already problems. Cant get into the app. Keep saying unable to complete

You can set limits to how much airtime and electricity to buy. Won't make the mistake to buy more. Nice

Firstly, we need a mark all as read option on the notifications tab. Secondly the Easy Equities interface is just rubbish. Everytime you go "back" it takes you to the main screen and you have to start whatever search you were doing from scratch

i cannot access the mobile app. Have been trying for the last 3 months and have been in contact with your service dept. so often without any feedback They are pathetic and appear to be totally inept and probably not qualified. The branch staff are excellent but the backup service appear to be non-existent. How much longet must I wait for this problem to be fixed.

it's the fastest banking app out there and you can do almost everything with it no going through 100s of menus and figuring out. What a heading says it does that is what it does. Wish savings accounts could also have one at least to buy data or airtime

I am experiencing all the problems, experienced by other people, as a result I am thinking whether it is worthwhile to have. I have. been trying to install it again for the past 3 days . I have data and WiFi..The old version was much better..

Couldn't log in since I updated the banking app. Called support. Consultant told me to delete the app, and re-download it. After verifying my account on the app, everything is working just fine.

1st I thought that it was my phone that had a problem. Then that it was my network connection that had a problem. To finally realise (after so many attempts) that it was this app. I don't understand what they did to it but it's bad. Fix it.

This app keeps giving a code please sort out the mobile app

This app does not list transaction history at all, & when it does it's with incorrect transaction info and dates, a POS purchase is called a POS Withdrawal here. And login history or logs reflects old dates instead of the latest, its so frustrating. Plus you are charged 60c even after changing and choosing your mail account as recipient of your notifications inside the app settings, notifications are still sent to SMS.

Bidvest is a huge disappointment.From FNB to this?It was recommended to me.They dont have simple sendcash option like e wallet to none bidvest users.The app lacks important features and doesn't show detailed transaction info.ATMs are rare and have to always look for partnered retailers.Cant even get on the app without data like Fnb.I regret and people really dont know such disappointments. I wouldn't recommend it.They need to check competitors.I have alot to say..

So easy to use and I 've never experienced any problems. Love it♥️

The easy equities part of the app needs a major upgrade. 1. Live pricing updates would be a start 2. User interaction between browsing shares in different categories is tedious, need to go back out and scroll through the categories each and everytime.

In all honesty i wouldn't advice anyone to bank with bidvest for daily banking. The atm's are scarce and the app itself is terrible, there's alot that needs to be upgraded and made convinient!!! Things such as transfering cash to non bidvest users, the use of immediate payment, atleast acces the app without data... I have alot to say

After update it is not working

It's a very easy app to use and very efficient, just excellent; although we would also like a way of sending money to people so they could just withdraw at any atm or Shoprite.

I can't login anymore don't know the rest I had since updated it. Sure there is a problem with the software. I tried to call or send emails I just received a reply that points to a technical problem they are working very hard to verify it.