Category : Maps & Navigation
Just another voice confirming how atrocious this app is, for all of the reasons listed below. What an utter waste of an otherwise good idea. Thanks to AltairApps and City of Toronto for making something as simple as renting a bike as complex as coordinating a nuclear launch.
This app is a scam. You cannot rent bikes using it. Instead, when you provide your credit card, it tricks you into signing up for monthly "blood sucker" payments. Download PBSC ( public bike share company) app instead as it's the legitimate one. I can't believe Google allows this app on the store. The company Altair software has apps for many worldwide bike share systems, but don't be fooled!!!
What is MediaBay? Why when I was trying to purchase a ride for the first time was I sent to them? No email was sent to say I signed on with app. With so many scams going on they need to make sure payment method is secure and only for this specific app without trying to add extras.
Absolute nonsense in trying to create an account and rent a bike! Can't tell you the number of times I have followed the prompts of the app while standing at a bike station to no avail.
The app has a horrible design, it's unclear what the numbers on each station mean, and the different buttons aren't labeled. I'm struggling to use this app.
The bike service is a good idea, unfortunately your policy is not clear and should be reformatted to give a concise message. Your workers at the desk seem unmotivated and unpleasant to talk too. I will not be buying the annual pass unfortunately, from the lack of customer service I've received over the phone. I will not be recommending my multiple of friends of friends to use your service. You as a company should hire competent people whose priority is to deliver great customer service.
Scam to trick you! Can't believe this is in the app store! Thanks for the response...but I disagree your app opened me up to a scam...all I wanted was to rent a bike but your app appeared and the ads in it are designed to mislead you. Still this your app is a scam. Not to mention look how many 1 star reviews you have...I guess society agrees with me.
I want to give it 0 stars if I could. This app should be able to provide a history, time of pick up, time of drop off, how much time is left since you picked up the bike etc etc. All.this should be important information. I use transit app rather than BikeShare.
Too expensive for the amount you pay! You can only use for 30min . If In 30 min you get in Toa station and it's full they will charge you for delay! I rent 3bikes for $21 a day ,one bike got delayed the charged me $21 for the day plus $27 for the delayed one.
I couldn't use it because I wasn't given any user name when I signed. when I wanted to use it I was asked to enter the user name. Then I got an email which my name was a big series of numbers. By the way I think it is better to be able to extend your use time through the app and not bring the bike back to station.
Fraud. All the replies say it's their advertisers that are doing it, so obvious solution (if they were truly an honest app) would be to dump the fraudulent advertisers, and not make the app look like it's supposed to be for the actual company that owns and operates the bikes. Clearly they aren't doing that.
This ap looks like it was designed in the 90s by someone who had just learned about the internet. I wonder what could have gone so wrong in the lives of the people who created this app for this to have come out the way it did. I hope they're okay. Edit: Glad you're okay, but the app still looks bad. Looks the same. What does the P stand for? Parking? Available parking? Something so simple shouldn't be unclear. Not trying to be mean, I just don't think this looks like an ap created in 2020.
terrible app. no server. incorrect info. you have one job locate stations and bike or parking. useless when it can not do that. first app to make me very angry.
Not user friendly...
Downloaded. Confused. Hit an ad that was so well integrated that lead to fraudulent charges. If your using toronto bikes...use the seemless transit app. Not this garbage
Everytime you try to click on any option the entire screen goes white. Not worth downloading.
I thought I'd be able to pay for and book the bike from this app... its just a really bad map.
This is very good app, it helped me to know where are the Bike share stations located beside informing me how many bikes are available in each station.
Very shameful app, outdated slow UI and lots of stations are with missing bikes or missing spots
I just hope NOBODY rent those bicycles because the always take hundreds of money! Not on this App. on the official places where you take the bicycles!!! careful
app is not intuitive... nothing there to rent a bike... don't see a 5 digit ride code.
Installed this app but it shows bikes available (which i m not sure if correct) but no action to be done. No reservation or anything. What's this app for? I couldn't understand
Rough looking and RAM guzzler but it unlocks the bike quickly in the end.
AVOID. This is not the official bike sharing app for Toronto, Canada.
We used this app and it worked for us. Though, there were 2 strong inconveniences in our case. The first one is that you have to use credit not debit card. And I'm not sure why exactly because they charge a damage/loss amount before a ride. The second problem, is that they really charge it, not put on hold. This means the charged amount can go back more than 2 weeks (as in our case) for every of your rides.