BIKETOWNpdx
BIKETOWN is the best way to get around Portland – it’s fun, affordable and convenient. When you join, you’ll get access to 1,000 bikes and 100 stations across downtown Portland. Bikes can be unlocked from one station and dropped off at any other station or public bike rack (for a small additional fee), making it perfect for one-way trips.
Use the app to:
- Purchase a membership or refill your pay-as-you-go account
- Find stations and available bikes (including sneaker bikes)
- Reserve bikes for up to 10 minutes
- Monitor “hold” time
- Report a problem with a bike
- Track your ride – miles, duration, GPS map
- See your trip history
- Manage your account
Category : Maps & Navigation
Reviews (28)
The set up to select your date of birth couldn't be worse if you tried. Why the hell are we required to swipe through every month to find one in the year we were born decades ago. Have a selection for the year, the month and then the day. It's absolutely trash to set it up the way it is.
Have been using biketown bike's for close to a month now and I really enjoyed the service. I've had no issues and the app this far has worked great with no issues. The bikes are comfortable and easy to ride. Highly recommend...
Used service. Forgot to change it in the app when I canceled my debit card on file. Ride using the app. Oh no now I have a $5 deficit. Go to add money to my account using a new card. Error you cannot add funds to your account when you have an unpaid bill. They literally won't let me pay the money I owe them, so now I'm locked out of the service. Everything else was absolutely perfect up until this.
Don't know what people are complaining about, this app works perfectly, bikes are nearby, charged, and in good condition.
The only problem I am having is the overcharges that they eventually get to weeks later for credit back to my cc. If the app correctly charged in the beginning then there wouldn't be a problem. And the option to get directions after you get the bike is NOT availqble so have to run Maps on another app. The difference between public and their own racks is not always discernible.
App/service is not good. Biketown's locking mechanism failed to register that my bike was locked so it kept the meter running. Customer service couldn't resolve the issue, just passed the buck onto a tech, meanwhile the meter was running the whole time. I got charged for 24+ hours. No word yet on when this confounding enigma will be solved. Additionally, the bike pedals have such a tiny radius you have to pedal seemingly twice as fast as anyone on the bike path to go 1/10th of the speed. The pedals also make it all but impossible to pedal standing up so you have to sit down even going up hill. So if you like looking like a little boy pedaling a trike, you have really beefy thighs, and you love terrible customer service, I highly recommend biketown.
App froze and bike lost electronic contact on my first ride. BUT the timer on the app was the only thing that worked. I locked the bike. Trip should be done. Timer kept running. I reported the problem through the app. I called customer service and waited 20 minutes listening to queue music.. no one ever picks up the phone. I emailed customer service. No one ever gets back to me. But surely they'll charge me for a missing bike or a long ride. AWFUL EXPERIENCE.
Good idea with poor execution. bike sharing is a great way for people to get around at an inexpensive rate and share resources amongst one another. the problem is that they bikes are in disrepair most of the time, and they are pretty dirty. more, the technology isnt that good, lofs of errors. i get charged for amounts im not supoosed to get charged for, and thr customer service doesnt repond consistently.
So glad Biketown is here!! It's really nice to just grab a bike & run errands real quick and park it anywhere!! It's really great that it's fast & simple!! Love the basket. Would like a cup holder though.. Also REALLY love the new wraps!! I missed the chance to design one, I hope you do another contest soon cuz I have LOTS of GREAT designs for new wraps that are a lot of fun!!! Thx Nike for sponsoring!! It's wonderful!!
Worst app I've ever had to use in my life they changed me for a mistake on their end! And while I tried to make it right with customer service they disconnected my call and when I tried to call back I got "please leave a message after the tone. This office is currently closed." Worst company ever. -1/10 absoltue trash. Never use this company.
Convenient when it works, but beware of bikes not locking and poor customer service. I locked an e-bike at a Biketown station, and saw the bike turn off. However, the trip continued in the app and continued to charge me. I tried re-adjusting lock but the bike was clearly turned off. App keep running and charged me $98 after I reported being unable to lock the bike. Customer service said I didn't lock the bike at a Biketown station. I only got a refund because I had a pic of the locked bike.
Good overall app. Sometimes bike inventory is not up-to-date, but overall experience has been positive. Like the history feature.
It took forever to unlock the bikes. before I put my account number in I called and asked if they were electric bikes. I was told yesterday were pedal-assist. I couldn't feel any assistance whatsoever. that's just fine if you're young and healthy but I'm old and disabled. definitely not worth it
The bikes are nice, but good looking even finding any bikes at a station, much less one that's charged. Getting increasingly disappointed with this.
Awesome! Finding a bike or a hub couldn't be easier with the app. Love the bike share program and this app really puts it over the top.
I unlocked my first bike with no issues however returning home I tried at least 15 different bikes and they were all broken. I've used several other services similar to bike town and this was by far my worst experience.
Small rider area and a $10 docking fee if you're outside this space. Decent system, would be nice to find a map legend for what all the different colors mean and what is a space we can ride. Can figure it out eventually but when trying to plan a ride or for new users it would be helpful
Lots of wasted time waiting for bike to link to phone app and wasted money. Several times it just never worked, I'd like my money back
Biketown For All is awesome! Thank you!
These bikes are very heavy and hard to pedal or push ( even as you are off the bike). Horrible bikes.
Is terribly designed (aske for an account number that you can't find after reservatopn is created). You should all be ashamed about this terrible, garbage app.
Just beginning today (5/08/2021). Yesterday system did not allow me to log in. Some glitsch barred me from a login.
bikes are always basically broken the keypads never work.
Its a good app
the app and the system are too confusing.
account register just showed white screen, can't use
Because I locked the bike back up 45 minutes ago and you are still charging me. Stop the ride
Update: I had a bike that wouldn't lock and I was charged until the bike ran out of battery. several attempts to contact customer service had no response. These bikes work inconsistently and are often low on battery. Availability has become a big issue and I have had a ton of issues with bikes not being able to unlock. Not dependable and im not sure how much I trust it.