Category : Finance
Why does this app has to access the network list, see what connection I'm using or read my Google services configuration? Or retrieve the list of my running apps for that matter? Or have access to my camera when the app doesn't use it as far as I've seen? About connection, the app should just check if there is an active stable connection and not read the full network list, including the ones that I've been connected in the past. It's unacceptable. It gets the job done but too many permissions.
I can not log in with my card number so in overall I would say horrible app,many times is out of service
Outdated and inconsistent UI, cant login with card, the operators when calling from app never answer
Good experience and easy to use. Still has some bugs in login. Can't make international transfers in the app.
They somehow enabled the fingerprint Access and made it easier to log in to the app
Overall it feels smooth usage of this app. However after recent update I see two things missing. 1- I can't see my account's transactions 2- I can't go back to home page after moving to another page.
This is useless, everytime I try to log in, it doesn't work. Also the log in requirements are useless, it's always a problem with the: "server side". Please fix it!!
Very useful application and very secure, developers must add more function and more payment systems such as tirana parking. Also when recharge the mobile there must be an option about the desired amount.
The worst experience I have encountered as a customer of a bank. I have a week trying to Log in and I can not. Whatsapp customer service only works on the basis of some automated responses that do not offer practical help. I am very sorry that as a business I have opened an account in this bank. I am totally disappointed.
It gets the job done. Needs a better user interface. App crashes every time i use Auto Rotate
Useless. Nothing works. You can't even log jnto your account. What is the point of the app anyway? It's been like this since day one, and after all this time, there's still no fix
The app doesn't work at. Ive tried several times to register but after put the card info, click next it just keeps loading and I'm stuck in that animatiom
Good exchange rates in BKT. App doesn't have a lot of functionality, just basic things
Best App,you dont have to visit branches anymore...Smart is all you need as a retail or business customer! It even gets you a number for the queqe when you have to visit branches! Thank You BKT for giving us Smart!
Doesn't work if you live abroad. No OTP one time password will be delivered so you may access the app.
This app get me crazy. When i need it, it's not working. Can you people please fix it once? Why we need to leave bad feedbacks to have an answer from you??
Fingerprint works successfully. Now is easier and safer to log in.
It works perfectly. It is the best app, in comparison with the other banks app I have.
I can't log in so I can make a payment! This app is keeping me more waiting than actually waiting in line!
Call Center , Whatsapp service are very unhelpful for solving problems.
Best mobile banking app in Albania
Updatet e fundit a kan ber shum app te mir. Keep up the great work! :)
This is the best Mobile Banking Application i have used. Excellent Job
Safe with High Performance and Multiple Options!
Excellent and User Friendly features 👌🏻
It's great Fingerprint authentication works fine
For every transaction I do in ATM or POS , it brings me notifications and i like this . 👍🏻
In overall is good but the support team sometimes takes too much to fix bugs. I reported a bug to the support team in WhatsApp exactly 30 days ago. The bug is related to "Pagese Takse", it logs you out every time you do a payment. I wrote to the support team again after 30 days since i encountered it. I had to login four times in order to pay three invoices. The support team suggested me to not use anymore the app but try the web version.