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BlueCare

The doctor will see you – anywhere, anytime! With BlueCare, a telemedicine service of Blue Cross and Blue Shield of Louisiana, you can see a doctor online 24/7, without having to take time off from work or school.

The BlueCare App lets you:
• See doctors from your phone or tablet when you need to – no appointments required
• Save time and money by skipping trips to the ER or urgent care
• Easily get help for non-emergency illnesses like sinus infections, minor stomach trouble, allergies, rashes, bladder infections or the common cold
• Get a prescription or ask questions about your medication
• Choose from a list of BlueCare doctors who are online
• Save information from your member ID card on your first visit, so you can automatically log in to see a doctor

BlueCare is powered by American Well, which provides telemedicine services for Blue Cross and Blue Shield of Louisiana and its subsidiaries.

Category : Medical

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Reviews (30)

A. G. u. Apr 7, 2020     

Overall experience was great. Wait was a little long but no volume issue or video lag beside the standard that is expected with these type of videos. Doctor was very professional and helpful with all questions I had.

A. G. u. Mar 28, 2020     

Was a good experience. Wait wasn't too bad, especially in light of how overwhelmed health care is right now. We did have a video issue, so the doctor called when it wouldn't connect. He was great. Would definitely go this route again over running to the urgent care.

par. m. Aug 10, 2021     

Good experience with the physician. Audio could have been better, but overall faster than trying to make an appointment with my doctor and going there, even after setting up the app.

Rac. R. Jan 26, 2022     

Quick and easy. A time saver by not having to drive and wait to be seen in an urgent care. Lessens the possibility of contracting illness such as covid.

A. G. u. Sep 22, 2018     

It did save me time from getting up and literally going into an Urgent Care but it's not an actual 24/7 operation like it suggests. I rated it a 4 because of that. I did see a Dr and was given medication for a preexisting illness. So all and all I would definitely use this App again.

Ver. R. May 2, 2020     

App is easy to use. Doctor was thorough with questions. Wait time was about 40 minutes. Beats having to wait in the waiting room of an urgent care facility, especially during COVID-19 crisis. I'm sure I will use this app again in the future.

A. G. u. Apr 22, 2020     

The doctor waa friendly and so helpful. The app was super easy to use! What an awesome alternative during the pandemic!

A. G. u. Apr 23, 2019     

excellent option versus going to urgent care or an er. it was fast and easy. provider was informative and professional. definitely will use this again.

A. G. u. Jun 2, 2019     

I absolutely LOVE this app. The Doctors are super nice and address every question and concern. Much more convenient to use the app over a wait for urgent care or ER.

A. G. u. Feb 17, 2019     

works well but it kept telling me there was an issue with the internet connection on my phone so I final had to turn off the wifi on my phone and use my network.

A. G. u. Feb 22, 2019     

They need to state that they don't prescribe certain medications even though they are not a controlled substance. I got charged $39 to be told they don't prescribe the medications I was needing. No, they are not controlled substances. I am just without a vehicle and have been without my meds 3 weeks plus having to change doctors due to change from Medicaid to Blue Cross. I guess I don't understand what this App is for? I thought it was the same as going in for a visit with your doctor.

A. G. u. Jan 11, 2019     

I Really Like This App....My 2 year old son was able to have meds calls for his ears when I was inable to bring him to the doctor due to my health. But getting medical help without leaving tue house is AMAZING

Bia. D. Mar 17, 2021     

Very fast and friendly .They are real doctors they get straight down to the problem by asking you a series of questions and get you the right help needed .it was very convenient didn't have to leave the house and they sunt the prescriptions right over.

A. G. u. Aug 17, 2019     

This was so easy to use. I woke up with a sinus infection, video chatted with the doctor, and had a script called in.

A. G. u. Apr 23, 2020     

Especially during the pandemic, this is a wonderful venue. I would much rather wait in line at home than in an office!!

A. G. u. May 6, 2019     

Great app, and i didnt have to leave the house or wait on an appointment 2 weeks out. instant service, high quality

A. G. u. Sep 28, 2019     

Very useful! The doctor I spoke with was knowledgeable and helpful. The app was easy to use

A. G. u. Apr 21, 2020     

It was very nice. I did not want to get out and go to an urgent care because of the covid19. When I knew all I had was a bad sinus infection. This was real easy to use. The Dr. was real nice.

A. G. u. Nov 11, 2018     

Blown away! So happy to live in this day and age were I can see a doctor in my bed just after putting my two young children to bed. This was not a medical emergency or anything that honestly needed to be physically seen in person for. I would of had to drag myself who is exhasted and not feeling 100% and drag my two young children out on this extremely chilly day, and we all know how fast we can get get sick expecally my kids on those days when it was hot one day and now freezing winter the next, and on top of that risk my as of now very healthy kids would on top of the risk of getting sick from the weather would then be going to q place were actual sick people go so no matter how clean the facility is there is a higher risk of germs. So as of right now me and my kids are healthy and not ar all sick and if I didnt try this app out I would of hard a horrible day going handle this and risk me and kids to getting sick. We are all warm in our beds thanks to this technology!

A. G. u. Nov 11, 2019     

Very convenient app for healthcare. A couple of glitches, but nothing too bad.

J.C. Jun 11, 2021     

Took less time to download, set this up and have a video call with a physician, than it would have taken me to just drive to my local clinic. Huge awesomeness

Adr. S. Apr 12, 2021     

The doctors were amazing, and with my insurance it was only $5 to see a doctor! I'm so glad I was able to get care quickly!

THE. S. Jan 1, 2022     

Wonderful to be able to see a doctor from my home. Very nice doctor. Very considerate and professional.

Ste. C. Dec 21, 2021     

Wonderful quick visit with minimal wait time. Excellent!

A. G. u. Sep 8, 2019     

Very easy to use. Took less than 10 minutes. So glad I didn't have to drive to the urgent Care or ER and wait forever.

A. G. u. Mar 17, 2020     

Great and convenient Sometimes a long wait but they give great advice and you don't need to leave your home

PJ. M. Jan 23, 2022     

Very easy to use. Always prompt service.

A. G. u. Apr 24, 2020     

My dr was awesome and the interaction was easy to navigate through my phone.

A. G. u. Nov 17, 2018     

This is absolutely incredible. So convenient and the doctor I saw was so kind and understanding.

A. G. u. Jan 3, 2020     

Great app! Love how it works, very easy to use and intuitive.