Category : Finance
Sometimes the app crashes, otherwise it seems to be working just fine.
Terrible apk. Freezing periodically, especially during payment process, that's why it's unclear was payment processed or not.
Update: bug with pin code SMS has been fixed.
After 2 years of using this app, i've experienced a few bugs & technical issues but after august updates everything has changed to the worse. App isn't light as it used to be, problems with syncing and optimization. Needs more services to be added and very important feature that hasn't been yet realised is DARK Mode. Hope that developers will notice this. It's still the most reliable mbank to use cause others offer nothing.
Dear team, customer can't simply send a message in a chat box, the message is always in process of sending, and than operator just closes the conversation. It causes huge misunderstanding. Customer can't order a virtual card, as after clicking on 'send pincode via sms' the application is crushing. also want to mention your call centre, everyone provides you with diffedent information. Not relevant at all. Thanks to the last person who has contacted me and helped, and fixed the issue.
The worst!!! App, and banking service!!! Just leave it!!! There is nothing that works properly or even nothing that works.
This app started pretty basic but it is actually getting better and better with time (which is so rare these days!), so props to the bank and the developers. Recently they even added support for foreign phone numbers, which was great for people living abroad (I lost my Georgian cell number during the pandemic). The UI is a bit 2017 though.
I've been using Bank of Georgia as my local bank since I arrived in Georgia. 100% the most reliable bank I've ever had in my life. The app, the customer service, the card, absolutely quality design and useful all around. The app I use a lot for easy transactions, and personal transfers are fast and easy. Lets you handle transactions with your BoG account or separate cards. 100% recommend BoG and the BoG app for any and all banking transactions.
I don't like the update. I was forced to get it then the screen comes up wallpaper with a whatsapp phone symbol in upper right corner and qr code in upper left corner with a search bar in the middle. No menu or navigation ability. I searched for accounts and it just spun.
after update , app is crashing, i can't even log in anymore
I would give it 0 but that's not possible:) P.S თქვენი დებილი თანამშრომლისა და გაუმართავი აპლიკაციის გამო მე არ უნდა მექმნებოდეს პრობლემები.
The program constantly freezes it is impossible to log into the account it is impossible to pay for the utilities the program does not pay. I'm tired of writing to them and asking them to fix any interference there.
Very intuitive and easy to use mobile bank application. Periodically has some problems, but nothing serious, although annoying.
*update* Once installed the app is much easier to read 😊 Thank you for the reply 👍 * The app looks very good, easy to use BUT I have poor eye sight so I struggled to see the Username and code because it is in Very light grey. Please look at making all the writing darker colour for people who have poor eyesight.
Smooth, high quality bugless experince; Clean and beautiful graphic interface; Easy to understand and use. Highly recommend
Now since they changed the app layout which looks quite good , I was logged out of my account (saved infos) and you to login with phone code 😠 you couldn't change the mobile number if you hadn't the old one , and also it was said that it isn't possible. Then they said they change it , and instead of changing they made it twice complicated. All banks do this online only bog cannot change mobile details and now I can't go into my account ! Not so good. Will this be changed asap ?
Great app so far, a bit funny that I can do more with it than with the web app. Adding a phone number works but making it the default is broken, no one time code sent.
It can't calculate total income correctly. Each h conversion of currency is accounted as additional money on my account. Finally I get incorrect measures of total income and spent per month/year.
From the reviews it looks like a pretty good app, the thing I want this to have is that you can register using ScoolCard (Credit card's for children) and i might enjoy using it and to check my balance rather walking 1 hour to bank just to check balance on Scool Card =/
Amazing app! But could you please add mobile payment (paying with tap/NFC) for android devices? I've seen how useful apple pay is so would it be possible to add a similar feature? Thank you for your response! I suggest you advertise the app better
Worst user interface. Have to rethink twice how to do the transfer or any other operation. Not intuitive at all.
Very convenient app that allows most transaction types from the comfort of the phone. Much improved over the years.
The app is not working like when ever i try to log in using either the Mobile passcode or fingerprint its showing authorization cancelled and try again.
Amazingly well developed app! Been using it from three years and not a single issue. Thanks to the BOG team for the services.✨
Until now you don't even plan on bringing gpay to us and forcing us to use buggy slow tskapp. This app itself is fine but I still give 1 star for gpay.
Discriminative bank! You can't receive money in USD if you are Russian!
Process of taking photo of the ID to restore the forgotten credentials and adding a new mobile number (instead of my stolen one) is a real nightmare. I'm abroad and can't visit the bank due to the COVID 19 circumstances, and your customer care machines are not helping at all and make the process harder.
Very efficient and easy to use with great user interface and many features.
Very fast and convenient. How could it be that the NFC payment app is such a disaster in contrast?
Application is so terrible, It's lagging, when I want to log in app writes to me to try again.