BoxLunch App

I had issues with my shopping cart. The place order button would not appear in my cart most likely due to the sitewide promotion possibly being in the way with no option to close the promotion and I had to go through hoops (by playing with the accessibility options) to even get to the payment screen. Then it would not let me add my debit card. The button was there and highlighted but nothing happened when I clicked! So I was forced to get PayPal just to place my order. The merch is great though!

I don't usually leave reviews on here but this is the worst app ever. You can't check out for some reason. You can't use multiple coupons at once which is ridiculous because you can in-store. It's not updated on what's actually in stock or not. There's no point of the app at all because the website is slightly better

Worthless. Opened up the app. "FLASH SALE, 30% OFF" Clicked the ad, everything was, in fact, 20% off (on the actual website everything was 30). Wanted a Spirited Away shirt. Typed in "Spirited Away." "No results found." I'm quite sure they have Spirited Away shirts. Doesn't seem to be any real need for the app.

Everything works fine til you try to check out. Its takes over 10 minutes to load the check out screen then when you goto pay with your card it says invalid.

Struggling to make payment I tried making a payment and nothing processed. Not even my PayPal is being approved. This is garbage! PLEASE FIX IT!!!!

Another great app! Boxlunch app makes it easy to shop online. I find the experience in shopping through the app to be easier than the website.

Cool app. I love the store in person. The negative is how I can't view my wishlist bcuz it says I have no connect, which I do. So kinda socks I spent hours adding for nothing, but the plus side when I shop around it shows the heart shaded so I know I added it. But please fix that bug please🙏

overall it's a good app, but at the same time it doesn't feel like an app, it feels "Websitey" and slow at times even with good wifi connection. At times when you exit the app and enter the app it loads all over again which can be really time consuming. Last thing that bothers me is that there's no wish list, I preferably like to add stuff in my cart mainly because it's more of a "I'll purchase later" items, but you can't do that, you have to remove all of your items and hope you can remember.

This is the most frustrating garbage app I've ever used! Let me clarify. I love the store and would love it if the store did exceedingly well. But this app needs an overhaul because there is a mountain of issues for buyers looking to purchase on the app. It takes too long to load, has kicked items out of my shopping cart so I can only have three items at a time, during checkout it always nullifies the shipping option I select when I added to next row's info, said my boxlunch coupons are invalid when their website accepted to exact same code (copies and pasted), has upped the price of my order once payment info was accepted for no visible reason, and has refused to accept my Visa, to name a few of the issues I have had. Not to mention my most recent and current problem; I ordered two items Sept 15th and have yet to recieve one of the items! It's been almost a month! Their shipping times are agonizingly slow and they have lost a lot of profit simply because this app and their website have been so irratating that I end up deciding the things in my cart aren't worth the agitation. I love this store and that they are focused on giving back to the community - but if they want to make a significantly better profit things need to improve vastly!

This is a great app for an amazingly awesome online store. Easy navigation. Nice, smooth transition between selections/pages. Crisp images. Have not had any crashes, force stops, or lag. Pretty much anything you can do on the desktop site, you can do in the mobile app, but better. 10/10 would download again.

The app does not work. It offers navigation buttons and when you click them it says error cant find what you're looking for. I tried to use a coupon on my 1st order that was sent to me on the same day and when I did it glitched out the entire order, when I took off the coupon and finally got the right amount to pay for it would not let me place my order. I tried the app and the website. There are some issues with both, will not be using this again.

Extremely difficult to use and won't let you sign in or create an account. Even if the password field is entered, it says, "minimum password 8 characters" or something very close to that. I don't recommend the website either. I ran into the same problem. Same thing for Hot Topic. When I tried to get help it redirected me on the app and website. I'd love to use the app if it gets fixed.

So many problems. Predictive search text should be removed because it doesn't find the things you're looking for. Another awful issue I've had is several times if you try to order something, it will take your saved address and think its overseas. You have to remove your saved addresses, log out and log back in and put in your address manually. A lengthy process that I was told would be fixed but this makes finding what you need and purchasing an annoying process. Also doesn't sync with website.

Painful experience to shop using this app. There are not enough filters and categories. And then sometimes when you want to buy something you get an error that the product is unavailable but I was able to buy it on its own order so I can be charged double shipping?? And if I leave the app for a bit everything leaves my cart and I have to re-add it.

The recent update for the app has cleaned up quite a few things. The app is cleaner, easier to use, if I jump between the website on the computer to the app on my phone my wishlist and my shopping cart are all in order and nothing is missing (which was a problem for me previously). Currently I am thoroughly pleased with the apps update and will be looking forward to using it for future purchases

I love Box Lunch but this app has some serious issues. For one it has all kinds of issues adding a credit card to my account. It always doubles up the numbers and you have to manually move the cursor since it backspaces after trying to correct it's error. I've missed out on hard to get items due to this stupid error. My wishlist on the website doesn't transfer to app, and when and when searching for some like Alice pin it gives me a million items unrelated. Fix this app

easy to navigate. sometimes the billing section when checking out glitches but it's okay I get through it no problem each time.

If you are going to have a ton of content that requires an extra 2$ shipping surcharge on top of regular shipping costs, then make it an option to disinclude such items with a filter. The shipping surcharge in general is disappointing; finding an item that you want and finding out that it costs extra when you go to add the item to your cart is deceitful. Not making a purchase on principle.

So many issues with this:/ wishlist never loads, doesn't show you all items Available on the app version. Using Browser or Via a computer shows alot more \: & now what has me writing this review is I cant check out {FacePlant}. It is giving me all types of errors via the app and online via browser upon attempting to check out. Did I mention when checking pick up Availability, it never loads smh

the app is always so smooth! though it bums me when I see items I like sold out, it does update quickly when items are sold out, so I have to give credit where credit is due. lol its super user friendly, clean, and straight forward. checking my account for my orders and rewards is so easy!

Awesome selection of pop culture items. plus the rewards system is very nice if you shop right.

I brought 2 items online at the same time. It took 3 buisness days to ship out 1 of the 2 items. Why did they ship separately? The second item still hasn't shipped after 2 weeks so far. I emailed customer support and they won't do anything. They won't let me cancel the order, even when messaging them way before the 1st item shipped. Their online buisness is absolutely ridiculous. Unless you want your time wasted. Don't buy online.

Easy to shop and Fun to Have!!!!

Love the content. However, on the app you can't scroll through the list of licenses or whatever when you filter through the pop culture.. And when I try to add some things to my cart or favorite them it won't let me. Says it's unavailable.. But why would it be listed then? Yk? Idk if favorites are limited, lots of apps limit the amt of favorites which I don't like. Hope they're unlimited lol

Things that use to make the apps and site really nice. A wishlist that worked. Not having 15 different listings of the same Tee design on different colored Shrits, a long with 20 other Tees with 15 different colors to scroll through to look at stuff, it is not hard to put a pick your color option under one listing you already put different SKUS on every page that has sizing options on it. Just add color boxes to go with the sizes. Boxlunch is getting 2 because it still has sub categories.

Not as twitchy/jumpy as their mobile site, but not that good either. Clicked on the "Shop Face Mask" & took me out of the app to their website through some kind of in-app browser where I wasn't signed in. So when I add items to my cart, they don't appear in app cart. So one must sign in again through the website in order to complete your purchase. What's the point of the app then?...

Its been two days since I've been trying to purchase items through the app and its a disaster. I recieved a promo code for free shipping doesn't work. Then I recieved a 25% discount promo for signing up with my email and it doesn't work. Took the promos off to check out after fighting with it all day. Now it wont take my card!! Take my money dammit!!

Great app, but like its sister apps (Torrid and Hot Topic), and it will slow down or freeze. Not made when making a Wishlist or searching through products to purchase or window shop. Needs a scan option where you can see prices from stores, as well as add items to Wishlist.

App is easy enough to navigate but the share option doesn't work properly. I'll try to text a link to my husband and no link comes up, just a text saying "I just found this product.". Why have a share option if you can't really share the product link?

Please read my review guys. Go on the website and create your account there... then log into the app, yes there is a glitch, but until it gets fixed there's your possible solution to this specific problem. It worked for me(employee)and worked for my Husband who just has a regular loyalty account. I really hope this helps someones frustration a little bit until they can get an update out and fix all the bugs. 💞📦🍱