Category : Health & Fitness
The Android version of this app still can't seem to remember my personal details. This is made even more frustrating when most of those details are in mandatory fields. You have to enter them all before you find the app turns them into meaningless symbols. How hard can this be? 😕 As suggested, re-entered personal data and saved. logged out and closed app. Restarted app and logged in. Personal data were encrypted again.
I had issues with BT connection with my S9+ from the other update. I uninstall and reinstall and everything else. very upset no bt function as it was the reason i bought this monitor. I received the latest update but same results. Contact Thermor team and uninstalled and reinstalled the app and restarted my S9+ each time. Now the devices connect. Saw the data update. I changed the rating to 5 star. they listened and worked hard to get their product to work for all. highest level of CS!
Latest update gives network error every time I enter my login information. Still unable to use app. Issues with this app seem to never end, especially after an update. Still experiencing Bluetooth connectivity issues since the last big update breakage they had. I Won't ever be buying, or recommending, a BIOS monitor again.
Horrible app. Like other users here, have had multiple issues. Invalid user errors, constant crashing, bizarre asci text. Have registered and re-registered three times ... Doesn't recognize the correct passwords and says it has sent emails for new password to 3 different emails and none go through. I have run out of email addresses and don't trust my information to this developer. Too bad, the actual unit is far superior to the OMRON products I have used.
When will the update be ready. It keeps messing up my info the symbols. I reinstalled it like other people have requested and the spreadsheets to show you pressure are cut off not displaying properly. Plus I have difficulties with it loading the machine to my app. I will update my review when the app is updated. It's been telling me for two weeks it's down for updating and maintenance
App keeps replacing my name with symbols. Uninstalled and reinstalled didn't help. Registered with new email as suggested by support didn't help. Btw, lost all historical data in process. Latest update 24 Feb 2020 - now the app does not load at all. Finally they seem to have fixed most of the problems. I am now upgrading my rating from 1 star to 4. If all goes well, I may even give it a five star in the future.
Have not had anything but issues. Cannot login with my old login. Will not send me password reset email even though it says it does. Tried another email and every time I try to log in with the new account it says network error. Also when I was able to log in with the first email i would always fond my data for the profile as weird symbols. Would fix and next time I coukd get in it would be symbols again. Looks like it would work great if I could get logged in and my data would stay.
This worked for a week relatively well then stopped working and wont store readings despite being connected to the monitor through Bluetooth. Also displays ads over lock screen presumably eating up much of my battery. I have reinstalled and rebooted etc.
Was working ok until the last update. Now it's not working at all. Like many others can no longer log in and cannot create a new ID. Nothing but network errors. Whoever is maintaining this app needs to go back to programming school and also take a QA course. Piece of garbage app! JUNK.
I bought this a week ago and have been waiting for the new app update as the thermometer does NOT work unless you connect it to the app. Its suppose to be updated today (02/14/20). So far nothing. Not impressed. No response to my emails either.
The last upgrade created issues that took about a week to solve. But they were solved with some patient and persistent help from a company tech. No BP data was lost and the app now works fine. There was never a problem with the BP monitor which I have used for about two years and am very satisfied with. In future, Thermor Ltd. should consider letting its clients know when it plans to push out an update. Contact information in the event of problems would also be useful.
Bluetooth doesn't work at all. I'll probably return it, because I paid extra just for that feature. Like, come on! If you're going to offer this feature don't cheap out on the app.!
I can't get past the registration page. Keeps saying "registration failed" so I'm wondering if I should just return the monitor as I paid more because I liked the mention of an app for tracking.
update just crashes rendering app useless. App no longer crashes however I can no longer email results and all personal data is gobbled. Still not functioning like the older version.
Bluetooth connection stopped working after 6 days. Battery compartment cover will not remain in place, meaning I have to reset the time and date frequently. What a waste of my money!
after update app stopped working. update afrer latest update everything works but when you change the user name to correct it, once you go back in it goes back to just weird symbols. Update March 31st. App crashing again.
Android app only recorded first 2 days and that's it. Nothing else on graphs or my measurements. Very disappointed. That's why I bought this monitor to record my readings.
Can't log in. Tried multiple times with different email addresses. Have uninstalled and reinstalled multiple times. Error after error. Lousy! Please fix!
Bluetooth does not connect. Any profile you create gets scrambled. What a disappointment. Tech help sats they're working on a fix.... so am I. Delete.
Would be nice if the app would actually attach the reports. Yes, I've reinstalled. Would also be nice if you integrated with Samsung Health, Google, et al.
I bought a model that allow for syncing from the device to my phone however I have not been able to create an account for almost 2 months. Please fix your app immediately
App has been down for maintainence for 2 weeks now. Uninstalled and reinstalled 2 times thinking that might help.
Can't Register a new acct. Reinstated with same issues. Message keeps coming up saying server is in maintenance mode
Would be nice if the app could email a file of your digital data, such as a csv file. Otherwise, worked for me
App works since last update for me. working and tested with bluetooth and login.
Continuously logs entries more than once per reading
Not able to login after updating
It won't work at all with my Huawei p30 pro.
just crashes when I open it
It would be nice if the service worked. How about letting us use the app without having to login? I don't need the 7D mode or the ability to send the results to my physician via the app. I'd just like it to record the readings. I've had some issues with the unit itself not retaining my readings (BIOS Diagnostics Precision 12.0 I think the battery compartment is a bit flaky. I'd return the device but it's been too long now.