CareAware Connect Messenger
• CareAware Connect Messenger facilitates care team communication and collaboration:
• Quickly text message colleagues within your team, or across your organization
• Engage care team members via a robust unit and service-based directory
• Search the enterprise directory to determine caregiver availability and identify favorites
• Receive alerts and notifications from medical devices, nurse call systems, and Electronic Health Record (EHR)
CareAware Connect Messenger enables secure, clinical communication within a single platform.
IMPORTANT: CareAware Connect Messenger requires your organization to have a valid license and be on release 2012.01 or higher. If you are unsure about the availability of CareAware Connect Messenger at your organization, please contact your IT department or your Cerner representative. For more information, please contact 1-800-927-1024.
Category : Communication
Reviews (16)
I have experienced multiple issues with this app. I have had to bypass it by downloading a new default browser in Opera as it will not open in Chrome, Firefox, or Brave. It continues to be slow, have connectivity problems, and is not in any way customizable. Any notification will have all providers in a room check their phones. Terrible.
Always crashing and very slow to load. Very bloated software. Heavy battery consumption. Uses cookies for some reason. Why is it a browser based app?? Can't change the app tone. Doesn't vibrate when phone is on vibrate only. Antiquated and frustrating app
Very clunky and buggey. Keep getting annoying ' site availability access code' message while my IT dept has no idea what that is!! So I get notification about incoming message but unable to open it, makongthis even worse is that sender still sees me 'active' so will think I am intentionally avoiding message. Ahhh...!!!
Was so hopeful about this app. Logs me out when idle and then won't let me log back in with either my pin or user name/password. Error 25 repeatedly. Can't send secure photos to myself. Can't even locate my own name in the directory, even though people send me messages. Too many bugs.
Terrible app. Forces you to regularly delete your internet cache or it won't work. It sucks battery life making it unreasonable to use for a 12hr (i.e. standard) shift. Then, it suddenly quit one day and I missed an emergent consult. Unsafe. Poor functioning when it does work. Shouldn't be allowed for use in a medical setting.
Terrible app. Either times out too quickly or is constantly crashing. I'm better off just using email.
Superslow with minimal functionality. Extremely terrible experience. I am not sure why Cerner can't develop better app
Terrible. Will not open half the time. Have to reset primary browser almost every day to get it to open. Often have to uninstall then reinstall app.
This thing is a glitchy piece of garbage my hospital had adopted. Barely works on my android device. Won't log in appropriately 75% of the time.
App doesn't work after the first 3 or 4 log-ins. I have to uninstall then re-install at least once a week.
App stops working on startup. Completely unusable.
Absolutely abysmal in every way, shape, and form.
Very slow app.crashes. Disappointed!
Worst app I've ever downloaded. Can't even login
it is not a freindly app to use.
Edit: App has been updated and now has a different aesthetic. None of the underlying problems were fixed. Error 25 can be fixed by clearing your default browser's history. On Samsung phones, the Samsung "Internet Browser" doesn't seem to work, so I have had to switch people to Google Chrome. After app update, the back button still doesn't work appropriately and no new usability settings are available. Still no biometrics options for Android devices. Messaging service is fast. Sometimes when opening the app it takes a while to connect and I have to manually close the app and reopen to fix it. Normal Android function of using the back button to navigate backward a screen does not work anywhere in the app. There are no options for ringtone sounds. There are no options for how frequently to repeat alert for unread messages. You cannot copy and paste a message and you cannot forward a message. There is no way to change the urgency.