Central Hudson Mobile
All customers of Central Hudson Gas & Electric Corp. can use it to:
- Report an electric power outage
- Check status of an outage
- View outage summary by county and municipality
- View the outage map
- Make a payment
- View payment locations
- View contact information
- Request to start new service
Central Hudson customers who are registered for "Your Account" can log in to:
- View account summary, balance, and payment due date
- View payment history
- Request to transfer existing service
Category : Communication
Reviews (30)
Still cannot bring up my bill. Contacted both phone & email, no response. Virtually useless.
Font is really big, unlike before the update. The app automatically logs you out once you close it which is a very big con for me. Can not open update your app settings. Only privacy info comes up. Some improvements like seeing your bill and if it is estimated or actual. Bottom line: released too soon, needs work. 👎
Can't get into my account at all....I used all the options it has and I even tried to call but nothing helped...kind of a pointless app if you ask me
I keep getting an error pop up every time I try to sign in on the app
Worse than before. I try to make a payment and not pay the full the amount, I got other and when I type the amount in, you can not see what you are typing, the date is not visible either. The worst app ever.
Updated this application and first thing I noticed was the account number and address was split in half. Font to large. Can't update application setting's. Old one was much better.
I would give this app zero stars if this was possible. I see no option to pay by credit card here. Are you serious, Fortis?
I cannot open the app. It prompts me to update. I performed the update. Open the app again and it prompts me to update again even though the update has been performed (infinite loop).
Since update it's hard to navigate and does not remember who you are. Terrible, was much better prior to the update. They need to hire a junior high kid to fix the app.
I Used to love this app but the last month and this month something's gone wrong. When I try to log in I keep getting a message that I have been timed out. This is why I gave the app a low score. It used to be 5 stars. Big problem.
No fingerprint option. I used to open my app and login using my fingerprint but after this latest update, this feature wasn't added.
If you're going to provide an app for the convenience of your customers, please make sure it works properly. Central Hudson makes a lot of money (profit) from their gas and electric customers and the app should at least work properly.
It works when it feels like it. The information is not always accurate compared to website and mailed bills.
App should be updated. It works on Android 10 but I see a warning. No reason why CenHud can't build a modern Java app for Android instead of this web skin based app.
Set the app up through my phone everything was going fine, until I couldn't remember my password try to go in to change my password says it's gonna send me an email never does.
Doesnt remember my login even with that option checked. Screen doesn't scroll well in the outage area. Very, very laggy.
This is my first day so I cant give more comment until next payment. So far okay though you didn't see offhand until you pressed amount owed to change amount that will be paid (other) as a guess.
Downloaded it 8/26 for the first time ever. It immediately told me to update it. There was no update available showed it was l ast updated 8/24.............
It said I needed to update it ... I update it and it keeps saying I need to update it can't even get into it now!!! So frustrating.
Simple app works fine, I just wish I had an option to use my debit or credit cards instead of my bank info/check
Can't use credit card on the app. Payment to this company is impossibly difficult. Central Hudson, it's time to join the 21st century.
Ok so the system is down thru the beginning of September. And if the payment is late we will not be charged a late fee ty CH
Tried to update, didn't work. Then uninstall, reinstall now can't log into account!
Very easy and convenient to see usage, bill cycle and payment options.
I can log in when I go to the website, but I cannot log in through the app. The app is supposed to make it easier not harder.
No longer being updated by utility company does not work well in newer phone
App doesn't work at all entered correct information and it just says error
Easy to use. I like that I can make payments in the app without having to go to the main website.
The app does not work. It ni longer opens at all
I didn't think they could make their app worse than what it was, but the new update is really disappointing. The UX is awful: things are hidden in confusing menus instead of on the home page and the back button closes the app instead of returning you to previous screen. Lame.