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CHATT311

CHATT311 is the fastest, most convenient way to report issues or make requests to the City of Chattanooga. When you submit a request for service, from brush pick up to a pothole, it is automatically sent to the proper City department, ensuring a quick response. With the CHATT311 app, you can submit photos of the issue, track the submitted request on the interactive map, and receive notification when the issue has been resolved.

Category : Productivity

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Reviews (29)

Chr. E. Dec 14, 2021     

What's going on? Been trying to access this app on and off all day today to report a missed recycling pickup yesterday. Every time I try to open the app it tells me "whoops, something went wrong". I hit "retry" several times but it will not open. I have been using this app for at least 2 years now and it normally works just fine. I'll try again tomorrow. Update 12/14/21: I uninstalled the app and then re-installed it. Same result...it would not open!

Lau. Z. Jan 10, 2022     

App says something went wrong, will not open. Uninstalled and reinstalled and get same error message. This is a city app, someone needs to fix this, it's how our city services are provided.

Den. A. Oct 16, 2021     

This particular app does not allow you to input an address for bulk trash pick up. This app is somewhat complicated period and hard to understand. Not too informative for senior citizens. Needs to be simplified.

deb. b. Mar 20, 2022     

App will not open. Keeps saying something went wrong. I uninstalled it and reinstalled it. Same thing. However, WHEN it used to work, it was GREAT!

Rob. H. Apr 23, 2022     

They were supposed to fix the app. Deleted and reinstalled. Still will not open. Still miss the app.

Vir. M. Apr 12, 2022     

Does not work. Message come up that says "oops, something went wrong. Unistalled and reinstalled but same issue. Samsung s21 plus

Ran. B. Jan 1, 2022     

Terrible app. Every time I try to start the app it tells me something went wrong and will not start. I have used the app in the past, but no longer starts. Android version.

Kev. C. Jan 15, 2022     

This app used to work perfectly, but now it won't even open. Such a shame. Aparently this update screwed it up. v4.1.0: - New UI theme - Accelicon support This needs to be fixed ASAP!

Dan. B. Jan 15, 2022     

Worked fine months ago. Now gives the error message "something went wrong" everytime I start it. Even after reinstalling it.

D'N. N. Feb 28, 2022     

Cannot access app. Keeps saying there is an issue. App has been like this for months. It's of no use if no o e can use it.

Wag. W. Jan 20, 2022     

What's going on here. Whoops something went wrong is the message I have been getting all day. This was a dependable app. I hope you guys do something to get this app up and running again

Las. C. Dec 2, 2021     

App crashes every time I try to use it. It's garbage just like the organization running it. Zero out of 5 stars.

Chr. T. Jul 19, 2021     

Multiple links are broken and even if they weren't, the website is trash. Can't pay sewer fees or anything the way it is now.

Jim. A. May 16, 2022     

App no longer working, keep getting "whoops something happened" retry or cancel, retry does nothing.

Cur. W. Apr 18, 2022     

App no longer works. Message saying something went wrong is all it does.

Mag. S. Mar 26, 2022     

Does not open, says something went wrong every time I try to open it

Dea. M. Feb 7, 2022     

Doesn't work. Get it fixed please! Hasn't been updated since Nov 2, 2020?

Isr. L. Dec 20, 2021     

Terrible app. Have never been able to get it to work properly.

Jon. h. Sep 14, 2021     

It has some great features and lake a lot of useful features.

M. W. Jan 6, 2020     

Inconsistent. Fails often when attaching photos.

Ric. S. Dec 14, 2021     

Repeated attempts to install and open unsuccesful

Wal. P. Nov 24, 2021     

Exhausted from hunting a calculator, just simple add mult an division , nothing brutal, just a calculator?????????

S. H. Dec 7, 2021     

App suddenly stopped working for no reason

Ang. L. Jul 2, 2019     

city of Chattanooga has the worst app and "interactive" map. Someone needs to be hired who knows something about web development at City govt.....

A. G. u. Dec 30, 2018     

When requesting garbage container replacement, the address on the map (in St Elmo) keeps reporting the address as invalid.

Bet. P. Apr 11, 2022     

I can't access the app it keeps saying something is wrong

MsL. Jan 18, 2022     

Messaging better than calling 311.

Dav. L. Sep 16, 2021     

Impossible to get into my account no one to help you by not able to call this alp is terrible

Deb. W. Aug 12, 2020     

Worthless, don't waste your time. Had a nonexistent house number and will not let you correct your address