Category : Travel & Local
Can't register. Filling in personal info then click into a page which asks" please fill in the 8 bit pure digital password" offers numerical only input. I have no idea what this is or supposed to be.
Worst App / Booking ever! can't create account and can't login with WeChat. Server Error all day long. just annoying. Even the website doesn't work for me. The airline needs to reinvent their IT services...
The most garbage app ever. Everything you try to do gives you some random network error code. Is it even connected to a server on the backend?
Complete garbage app, don't even waste your time downloading it, horrible layout, you can't log in, and nothing works, the person that design this app should be fired!
Horrible app when booking --> server error . garbage. It did never ever work, no booking, not even find my existing booking. Delete this garbage from the app store!
The system is not stable. Whenever I try to check in online, it shows the system error. Very disappointed
one of the worst app. Seriously it looks like the airline has no interest in getting their app user friendly.
Can't even query the data. Bug infested app. I can't imagine how this even hit production and made it through Play store. 🤦🏽♂️
can't use forgot password, keep getting system errors, tried re registering but nothing please fix app, I'm always flying this airlines
Worse App ever use, and China Eastern suppose to be one of the big player in China. Nothing work in this App. It don't even deserve 1 star rating
can't even create an account in the app. then how could i login? terrible app.. showing error always
NEVER choose this airline! Flight is cancelled by the airline, they still charged processing fee for cancellation.
awful app. Check-in doesnt work. keeps saying I have no booking even though it works through browser.
they lost my checked luggage during my flight from paris to manila. when i reported it they said i didn't check in any luggage. they denied any reimbursement or compensation and now here i am without 22kgs of my stuff. worst airlines ever.
horrible app... first it wont be downloaded. tried more than 3-4 times.. not sure if the app will wotk or not
Ugly and hard-to-use interface. Confusing English labels.
you can not find the reservation using any kind of info. This is totally terrible.
App is just like your website: completely useless and nonfunctional .
Cannot find any single smoothly working feature in this app.
The app doesn't show my upcoming trip. Please fix this issue!
Avoid using this airline, it is regularly overbooked and left passengers at airport with out even refund or a apology for wasting time and money.
Garbage app and website - probably don't want you to accrue membership points.
Can't register, can't review my bookings, can't review my seat purchase. Useless app
not even their app gives the correct flight details
Awful just like everything else about the airline.
Google translated interface results in ridiculous English - some options still in Chinese. Impossible to register trip /check in. I did manage to reserve seats somehow but the process was tedious and difficult.