China Train Booking
China Train Booking app, launched by chinahighlights.com - one of the best tour companies internationally, maintains a top ticketing service reputation. Our 1-to-1 customer service answers your every question in no time, and provides useful suggestions based on your situation. From hundreds of traveler reviews, we have received over 90% five-star ratings. Our repeat customers account for over 60% of bookings.
What to expect with the app:
● Search real time train schedules and ticket availability online.
● Quickly book tickets, with as little as 1 hour to spare before departure.
● Alternatives are provided to help you adjust your travel plan.
● Freely choose your favorite seat, e.g. window seat or aisle seat.
● Simply collect tickets by presenting our e-voucher.
● Fast and safe ticket delivery to your doorstep in China.
● Cancel ticket up to 24h before departure.
● Payment is protected by PayPal, international credit cards security, WeChat, or Alipay.
● No credit card fees or any hidden charges.
● Get help with transfers, station layouts, maps etc, by reading in-app instructions.
● Receive in-app notification about your booking status.
● 1-to-1 customer service helps you deal with any emergency through WeChat, hotline, and email.
What our users say about us:
“Travelling for the first time to China, I wasn’t sure how to book the train tickets. This app has made the whole process so easy! It’s very easy to use, the staff is very helpful and responded quickly! If trains aren’t available, they offer alternatives straight away. The staff also provides lots of general advice and translated notes in English and Chinese. The service provided by the app and staff is superb! Highly recommended! ” - Thomas83H from Britain
“Not only did they notify me of train cancellations due to typhoons, they also rebooked for next day by grabbing last two tickets. Communication is perfect and fast. Thank you. You make buying tickets so easy.” - Eyepiktureu from US.
“Beijing - Xi’an - Chongqing - Yichang - Shiyan - Wuhan - Shanghai - Beijing. All through the China Train Booking app. They are amazing! Costumer support is the best I have ever received. They answer in no time at all on email and if you download wechat it goes even faster and smoother. Don’t plan you train travels in China anywhere else since they well do anything to make your journey piece of cake. They will also make sure your train tickets are delivered at your accommodations so you will not have to do anything yourself other than take a taxi to the station and board the train. Perfect!” - MadsHoffmannH from Denmark
“Amazing and incredible service, it helped you in EVERYTHING, tickets, seating, gives you directions, examples, Etc. The staff is very kind and always has an eye on you, which is very important in a country where do not understand a word!!!! Thank you for all your help, a 5 star service.!!! Keep on doing it!!!” - Maniac300769 from Mexico
Category : Tools
Reviews (29)
Cannot select seats on the app, I was charged on my credit card even though the app said the payment didn't go through, I then went through and payed with PayPal so I have been double charged and when I try to contact no one gets back to me!!! - Refund made, tha k you but the android version of the app does not allow seat selection and contact is still very difficult with you guys
Carrie, There is no doubt that you will rise fast at the apex of your career because your work speaks volumes of the kind of woman you are – efficient, organized and result-oriented. China Train Booking is the best booking app I've used. They have friendly staff who are willing to go the extra mile to make our travels convenient and comfortable. Great job guys. Keep it up!🤝🏼
Thank you for providing guidance for taking ticket, boarding train and exiting the railway station. With help of those files it didn't require for me to ask for anyone's help for direction. Also the ticket booking was very fast, easy and convenient.
I've never visited China and was so nervous about taking the train and also about booking the tickets on line. I have had an overwhelmingly positive experience! When I had questions, I was able to chat (WeChat) directly with someone. I feel like I already have friends in China! They are the best!
This APP is very helpful for foreigners because this APP is in english. We can easily book ticket . Miss carrie is also very helpful and help to find the best ticket of our trip. She is very good nature and always ready to help. I am very happy to use this APP China train booking. 😊👍👍
Cannot select passengers, when doing so, I get an error: "please choose at least onepassenger" (sic). Even though, I have created and selected 2 passengers. Using China ticket online website allowed me to get my tickets though
First time buy ticket for myself quick and fast to got pick up number Second time buying for my friends n his family, dont recieve any email pickup number, but luckly still have seat at the train to catch up flight in hk, complain n full refund in 3 days Need little improve at anounce email for picking, some people think when they receive email number for payment, they think can use for pick up ticket at station
Very easy application to use, the instant support via we chat is amazing. I personally been handled many times by " Virginia" in the support team and she always solve my issues with lots of care and dedication. Many thanks!
amazing customer service, the tickets prices is a bit higher but worth for their help, like my best Chinese friend, who can help me when I am in trouble. More customer service like this please!
Allows booking train tickets in China. Chronological view would be nice for "my bookings" when many tickets it can be confusing.
Miss Zhang was helpful in my booking and made the process much easier by providing timely updates and response time is amazing. good job. keep it up
Didn't get the pick up voucher and missed the train, next train just within 8 hours, lost because of this also night in hotel and compelled to buy a ticket to flight, worst app and service ever
Since a few days i always get the message 'internet connection failed', eventhough i am surely connected to the internet. This makes the app completely useless!
One of the few companies which really provides a good customer service. I can totally recommend the use of this application as a foreigner in China!
Fantastic app. Really quick and fast response in 24/7 even Sunday. I am very happy I can recommend all to who go China travel with train ticket 👌👌🙏
I never received my ticket, I got in the train because I showed the Train Station Staff that I payed for a ticket for the train, but I never actually got a ticket or a Seatnumber. So when I was in the train, which shouldn't be possible due to me not having received a ticket I didn't know where to sit... Luckily the train personnel was kind and let me sit anywhere. Would recommend to rather buy ticket at a Counter with Cash. (Alipay/Credit Card did not work for me)
Doesn't work anymore (on Samsung). EDIT: It works now. Thank you!
How to make lousy app: build it so that tickets cannot be purchased without a phone number, and then build it so that it won't accept your phone number.
Good app can be trusted the response is fast no need to queue Thank you to Virginia who helped me get the ticket Easy and very recommend!
Dear Team - Thank you! My booked ticket was delivered to my hotel as requested during booking with app.
Worked great for entire trip in China. Booked effortlessly without vpn.
excellent app n excellent service, very good after sales service as well
Great service! Fast and on time.
Impressive with the services u can add their we chat, the lady (Carrie) who handeling me from Shen Zhen to Guang zhou very efficiencies, polite and caring. Thumb up for the service👍👍
This app doesn't even open on my Samsung Galaxy phone.
Good and prompt services till now..
amazed by the service. book the ticket on app then install wechat to contact representative. and the next day, tickets are delivered to your hotel.
App should allow to create account to log in on different devices and show saved info
Easy to use, number of available seats updated very regularly and various payments methods available. Tickets approved quickly. All in English too, if needed. Great APP. Excellent support via WeChat too 👍