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Cisco Jabber

Product Description:
Cisco Jabber™ for Android is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Android phone, tablet and Android Wear devices.  Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings.  This integrated collaboration experience works with both on premise and cloud-based collaboration architectures.

This application supports the following capabilities:

• Integrated voice• High-quality video with interoperability to Cisco TelePresence and other video endpoints• IM, presence• Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application)

Device and Operating System Requirements:Cisco Jabber for Android Release 11.7 is officially supported on the following Android devices. (Refer to Release notes for more details including Android OS version support and any potential updates):• Samsung devices that meet the minimal hardware requirement • Google Nexus 4, 5, 5x, 6, 7, 9, 10, Pixel C• Blackberry Priv• Sony Xperia ZR, M2, Z1, Z2, Z3, Z4, Z5• LG G2, G3, G4, G5 Optimus G Pro, V10• HTC One Max, M7, M8, M9, E9, A9, X9 Plus• Motorola Moto G, X, MC40• Huawei Ascend G6, Mate 7, Mate8, P8, P9, Honor 7, M2• Xiaomi 4, 4C, 5, Note, Max, Pad, Pad2• Sonim XP7• Fujitsu Arrows M305, M555• Honeywell CT50• Zebra MC67• Panasonic: Toughpad FZ-X1• Cisco DX 650, DX70, DX80For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber

IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for Android configurations, or proper connectivity will not be established. For details, review the Cisco Jabber Installation and Configuration Guide.

IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you.

Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen [email protected]”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html.

Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013
- 2016 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below:http://www.cisco.com/web/siteassets/legal/privacy.html http://www.cisco.com/web/siteassets/legal/jabber_supp.html

Support URLhttp://www.cisco.com/c/en/us/support/unified-communications/jabber-android/tsd-products-support-series-home.htmlConsult the Cisco Support Forums at http://supportforums.cisco.com or email to [email protected] if you encounter issues with unsupported devices.

Marketing URLhttp://www.cisco.com/go/jabber What’s New- Voicemail forwarding- Call forwarding- Custom HTML tabs- Local Calendar integration- Saved chat list after relaunch- Inline images in chat window- IM preview in chat window- Sort contact by status- Expanded device support- Security enhancements- Stability Improvements

Visit webpage http://www.cisco.com/c/en/us/products/unified-communications/jabber-android/index.html

Send email [email protected]

Category : Communication

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Reviews (30)

Jar. C. May 9, 2022     

Call audio goes out after 5 minutes of talking, one party can hear you but you can't hear them. The only fix I have found requires me to sign out and sign in again. Chat functionality works well. I'm seeing some improvement. The jury is still out though. I've added a star though for the more recent performance.

Cha. S. Apr 8, 2022     

Does not function well, stopped working when I had to attempt to load on a new phone. Slow and clunky when it did function and it is too difficult to end a call. I could not ever receive calls via the jabber account. Also, stopped functioning when I changed devices leaving me unable to make work calls. Needs a lot of improvement.

siz. m. May 25, 2022     

App improvements - add an ability to update My Profile. Settings status doesn't show anything¿ why have it there... Implement an App-wise DarkMode per system theme setting. Custom Tab badly implemented, and poses a security risk... webview is not that save... you have Display on the settings which redirects to a new Activity page to toggle Show Contact photo? Why.. do this, instead implement Show Contact Photo as its own setting option with a toggle switch.

Mit. M. May 10, 2022     

It's not a real phone call. It activates the notification tune, which continues to play over the conversation. It needs to be refreshed from day to day to continue working. Who can be bothered with that? It is poorly integrated with the phone.

Bri. E. Apr 30, 2022     

What I want: My work phone app to make and receive calls using the company directory. What I don't want: My work phone app accessing my phone's (personal, obviously) contact list; pretending it's a calendar and accessing my calendar; accessing local files for whatever reason; doing basically anything other than the basic features I'd expect of my work phone. Please finish making the basic functionality, like accessing the WORK directory, work before vomiting out the pointless bloat features.

Hoa. N. Apr 23, 2022     

Useful feature for voip calls to cellphone. But app will intermittently be inactive and despite my setting being on to notify if not connected, I never receive that notification and end up having to restart the app to connect to the phone services again. Unreliable phone feature with constant disconnects. Background connection no longer works with newest update

Lis. P. Mar 25, 2022     

Constantly have to reconnect. Most the time it doesn't recognize the sign-in and have to reconnect many time before it works correctly. Once it does, it works well. 🙂

Dav. M. Apr 7, 2022     

App does not allow me to edit information already in the app. It also keeps information from previous data inputted into App 'Contacts' which is not wanted. Overall - Poor user interface.

ben. S. Feb 1, 2022     

When it works, it semi works as call quality is abit glitch. Has some issues with medium to low cell reception areas (2 bars or less) Most of the time it doesn't work though. Whether it be not being able to connect to the server for unknown reasons to having issues with dropped calls this app either needs refining for better reception and call quality or an asterisk is needed to denote a link between the server and this app for call quality purposes

Gre. J. Mar 25, 2022     

Just doesn't work on the Android phone or iPad without constant reinstall type hassle. When it works it is fine but just not a viable replacement for a work phone yet on my experience.

Jes. May 2, 2022     

Very buggy. I have to uninstall and reinstall sometimes every morning. It works when it works but I know there will be issues at some point.

Hea. C. Mar 3, 2022     

Very touchy app. Not impressed. Frequently calls don't come through and drops calls. I've been using this for 2 years as only option that integrates with my companies phone system. I would change if possible. This app has not worked the last 2 days and I have uninstalled and reinstalled 3 times now. Finally working today.

Zai. A. Apr 2, 2022     

Very unreliable! When roaming between WiFi APs and changing between wifi and mobile data, the connection breaks and doesn't automatically reconnect. When I look, then I notice that phone services needs me to sign in again. Sometimes, when answering call, they can't hear me until I call back.

Sab. S. May 10, 2022     

Constantly freezes. Voice messages get lost. Constantly need to reinstall. Calls cannot go through.

And. B. May 20, 2022     

This never works right, Cisco needs to invest way more into their app devs. Currently working on a huge cucm project and it has been extremely difficult due to sloppy software.

Spe. P. Apr 21, 2022     

Icon no longer shows up on the top of my phone screen so I have no clue if I'm signed in our not. I've uninstalled, reinstalled, reset all app permissions, etc... no luck.

Bri. L. Mar 1, 2022     

Update: Notifications issue has returned. "Notifications no longer working. I've tried everything... Clearing settings (resetting Jabber). Changing notification settings, even moving them to Urgent. Signing out, Clearing cache and Data, uninstalling, restarting the phone, then reinstalling. None of this has caused notifications to function again!"

Chr. W. Mar 28, 2022     

I use this app for work. In the last 2 weeks it has hung out multiple times resulting in me having to delete the app and re add it. It will randomly stop working.

Ass. M. K. Mar 15, 2022     

I want to love this app, but it does not always work. When answering the phone, sometimes there is no one there, but hey do go to vm at least. Many times I have to call back out of the app, it cuts in and out. Also speaker phone would be nice, hard to hold a cell phone and type.

Luk. R. May 16, 2022     

Terrible up to configure, there are so many settings that interfere with calls that app never works properly

And. L. Feb 16, 2022     

Wow! This app is bad! No other app ever asked to be excluded from power saving. Jabber has been around a long time and this is the best they can do? I wish I did not have to use this. I just force stop it when I am off the clock and have no trust in this app. I also don't want an icon in my notifications bar UNLESS I HAVE A NOTIFICATION!

Nig. M. Apr 11, 2022     

It's good and convenient but sometimes connectivity issues affect call quality. Good news is I walk with my office in the pocket!

Rhi. W. Apr 14, 2022     

Terrible app. Rings once then diverts. Can't take calls via Bluetooth despite it saying it's connected.

Noa. Apr 27, 2022     

When it works it is fine but unfortunately it doesnt always work, in fact I spend more time trying to log in or restore my connection than actualy using it

Bry. D. Jan 21, 2022     

Voice quality is very poor, and incoming often go to VM after only one "ring" tone. But it is the best our IT has been able to offer for remote workers during COVID, so we take what we can get. I dont see any ads..which is good.

Mz.. C. K. Feb 23, 2022     

Connection is not good keep missing calls which are from my job. Always tells me to contact my system administration for assistance and when I do this they tell me nothing is wrong. Always have to uninstall and reinstall the app several times a day to get some working function. Very poor.

Lea. M. Feb 18, 2022     

People can't hear me, they're always saying it sounds like I'm underwater. I've reset it , restarted the phone. Doesn't always help :( app doesn't use a lot of data so that's a plus at least.

Cat. F. Jan 28, 2022     

Signs me out several times a day saying there's a new configuration. I'm having to respond to voice-mail rather than answering the live call which is not preferable. Reinstalling didn't seem to help. Please stabilize the app and send an update.

m.. m. May 11, 2022     

Unstable app. Constantly crashes and/or drops calls.

Mat. M. Mar 17, 2022     

Even though network is fine, sometimes people cannot hear me. Also, on my cellphone it has started freezing and I have to reinstall every hour or so for it to work again.