Citizens Bank

Citizens Bank Mobile Banking App allows you to bank on the go. It’s free to download and offers quick access for managing your bank accounts. Check your balances, pay bills, transfer money, and locate ATMs and banking centers with just a touch. Our native app is fast, secure and free. Use your current login information to start banking today.

Category : Finance

Reviews (29)

zin. D. Oct 11, 2020

Since the last update it's been harder and harder to log on to the app. I just get a spinning circle then a white screen. Uninstalled app then reinstalled but having the same issue. Don't know what changed but something did. I have to use the website do to my banking now instead of the app

Mar. B. Jul 10, 2020

I haven't had any problems so far, staff goes out of their way to help me. Security is very good promt when to change password and all.

joy. h. Jul 11, 2021

Help! since update the app won't log in just does a spinning circle then goes to a white screen ! Please fix asap .I usually have no problems with this app

Lyn. L. Aug 24, 2021

The ap spontaneously deleted itself and now it won't let me reinstall. When I did have it, it constantly loads forever and doesn't let me sign in.

Jac. Sep 20, 2021

Randomly says password incorrect and when I got a reset link it just brings you back to the log in screen so I can't even change my password

Pic. M. Apr 11, 2020

Could use improvement for older dementia ridden users but works well enough to use it for what I need. A check book tbh

You. M. Jul 19, 2021

Last update broke the app. If its not fixed soon im seriously considering switching banks.

Mar. J. May 28, 2021

Be aware, $3000 daily limit for deposits. Not mentioned anywhere in the app. Probably shouldn't even show business account information in the app with these limits.

IND. O. Jul 25, 2021

App still wont open. Is anyone working on this? Really getting frustrating.

Nin. Dec 13, 2019

Optimal. Outstanding. Dont understand all the negativity, this app works phenomenally

Ton. J. Jul 18, 2021

For last week it just spins. Won't open.

Apr. F. Jan 16, 2020

Easy to use and don't have to change my password to often.

Mar. G. Dec 11, 2020

Many times, difficulties with login.

Ken. C. Oct 7, 2021

Always pleasent and speedy.

Kel. G. Aug 19, 2019

its been days since i can reveiw my acct can you help? It just spins and has been for days

Viv. L. Aug 17, 2020

I love my bank they are always ready to help!

Pru. B. Aug 23, 2021

Was awesome now not working.. Whats up?

Rem. R. Aug 1, 2019

Citizens Bank is the bank you should go to. There AWLSOME AND I COULDNT ASK FOR BETTER. GREAT SERVICE

Joh. S. Feb 20, 2019

this app is eating up my phone space

Jul. H. Nov 2, 2018

Not user friendly

Joh. S. May 26, 2020

5 star rating.

Doc. S. Jul 24, 2021

Won't let me log in, says I don't have a Internet connnection...

Pau. J. Sep 1, 2020

Best bank

She. J. May 1, 2017

I am constantly having to delete the app and re-download because it says I have the wrong username and password. I'm not sure how they have a five star rating. The employees must be the ones giving the 5 stars and not the customers.

Tis. T. Oct 11, 2016

The old update worked fine on my phone but with this one it freezes on the "accept terms and conditions" page.

Tyl. Jun 16, 2016

How does this poorly developed app work on a Nexus 6 from 2014 but not a Nexus 5X from 2015? It's stock Android. How hard can it be to make it "compatible" with the 5X?

Chi. K. Oct 12, 2016

Great app with ability to make a mobile deposit with just my phone. Two thumbs up!

jam. d. May 1, 2016

A much needed update. Looks great and workd even better. To everyone who is having problems, you must first go to the bank's website and resetup your old account. They have been sending emails about this update for awhile.

Nat. J. May 8, 2016

Can't say how terrible this has been. I get locked out everyday. I am over this new on line banking.