Category : Finance
Very useful and reliable app for an outstanding bank with extremely personal service. They treat you like you matter and that's great!
Apparently around the same time as the update to the system Citizens Trust Bank made a new app, added it to the Google Play store and told no one. I've been looking for answers for weeks when I stumbled upon an answer. More horrible customer service.
The worst! After 2 days the new updates won't download, which won't allow access to online banking. This has happened twice in the past; quite inconvenient.
Online banking was a breeze Until it was "NEW AND IMPROVED. " Now I have to log in from the website. The app will not allow me to log in.
I've been banking with CTB for 4 years now and, for the most part, I've enjoyed my experience. I look forward to continuing my relationship with this bank for many more years to come.
Unable to access my account. Each time I reboot it I can access it one time and then no more and then I have to reset it again.
limited capabilities (check deposit) no real time alerts on transactions. No balance notifications.
Terrible app. Three times this week I could not get into the app for several apps.
user friendly .....but if enter tabs don't work on app use the enter arrow on your keyboard
Does what I need. Very excited about mobile deposits for business accounts (call to enable). SunTrust couldn't do it.... so YAY CTB!
Has stopped opening after last update. Great app otherwise.
Im really tired of this bank! SMH it needs a more up to date app, and feature all together!
Horrible Everything!!! Except for the woman that answers my calls. Automation is no good I like talking to humans!!!
I've never experienced anything bad as this. Need to upgrade asap.
Love the ease of access and usage.
very functional looking forward to new features
User friendly, no problems at all. Thank you
Great accessibility and options
App is not a reliable source to get access to your accounts
Pretty easy to maneuver site.
Love the personal service ❤️. Love doing business with my people. Wished I would have done it a long time ago.
App is much improved. It was garbage when 1st released
Its quick and easy. It's great!
This is the Best App thus far. It is User Friendly and fast.
i really love the easy way to do all my business on my phone with no problems
this app does not work with my One Plus T6
I recently used the app. It was easy to operate.
I have to log in, answer security questions and then log in again. It's a headache!!! I called the bank and they said I was locked out. No. I can get it after putting in the info several times. Total headache. It's supposed to be quick and to the point but it's definitely not! Plus the app itself lacks what other banks offer.