ComBank
The Bank unveiled an all-new version of its e-Banking service, based on the Microsoft .net Framework in year 2012, Offering exceptionally user-friendly menus and benchmark security and encryption features, the new e-Banking platform puts customers in control, and requires less intervention by the Bank.
Self registration, a customisable ‘My Profile’ feature that can accommodate a personalised image, self-addition and registration of payment recipients, customisable templates for payments, multiple payments via a single basket, a Quick Navigation menu that reduces key strokes and customisable viewing of transaction histories are among the exciting new features of the system.
Enhanced security features include 2-factor authentication for third party fund transfers; two-layer login; a virtual keypad; personalised security questions; password change and third party fund transfer alerts; and password encryption and verification via an advanced Hardware Security.
The e-Banking platform supports bill payments to more than 36 entities in nine categories – Telephone, Electricity, Water, Credit cards, Insurance, Pay TV, Schools, Rates and Other. Investing in Treasury Bills and effecting payments for share trading transactions is also possible, with self-registration of the users CDS number.
All users of the e-Banking service are provided 24-hour customer support through the Bank’s Call Centre.
The new e-Banking platform was offered via mobile too and could be accessed via https://www.commercialbk.com/monline.
Taking a further step, the Bank has introduced a separate application to Account holders who have access to e
- Banking service, via mobile devices. Clients who are keen to make the best out of the busy time schedules would welcome this new application as they could have the ease of accessing e-banking services directly from the software application that resides in the mobile device, once it’s down loaded.
Clients would login to the new application via the existing user credentials and could enjoy almost all the functions available under e-Banking web services including Bill payments, Credit card management, Fund transfers. Inquires on Account details, Fixed deposits , Loan & Treasury bills are also included in the menu offered. ATM & Branch locator, Exchange rates & Interest rates are the new value additions to the downloadable application and branch expects that those would meet most of the user requirements.
Commercial Bank is the largest private bank in Sri Lanka, and the only Sri Lankan bank to be ranked among the world’s top 1000 banks for three successive years. The Bank operates a network of 232 computer-linked service points and the country’s single largest ATM network of 574 terminals. The Bank has been adjudged ‘Best Bank in Sri Lanka’ for 15 consecutive years by ‘Global Finance’ Magazine and has won multiple awards as the country’s best bank from ‘The Banker,’ ‘FinanceAsia,’ ‘Euromoney’ and ‘Trade Finance’ magazines.
Category : Finance
Reviews (29)
It was ok before. Now it's a big mess. After the latest update it's asking for a OTP. Poor communication to their clients regarding future changes. The problem is not with the app itself, it's how they do things and roll out new changes.
Sorry to leave a negative review Combank. The app needs a complete overhaul. The U.I. feels like it's from early 2000's. And please integrate fingerprint login access. This is becoming a norm in every app out there, including mobile banking apps. Please refer ChasePay (U.S.) as a reference. Thank you.
There are two different ComBank apps (Ceylon) in the playstore. I have been using one for years which last updated November 2018. There's another app in the recommendations. Privacy gone down the drain? Hope not
The latest update on 29 November 2018 completely broke the app which was working perfectly until auto updating today! Whether my own phone is rooted or not is *my* issue and not up to any company to block access to my account detail.
So many performance issues, login issues,bugs old age technology This can be very handy if it can store atleast past one month transactions,refresh on real time and fix all the performance,bugs app related issues.
New OTP changes doesn't work properly. It's annoying af. Always asks to enter a 8 digit number and now I don't even receive the OTP.
Still need improvement, Online fund transfer to third-party is much important Finger print login is easy-to-use and all the latest apps have it. The commercial bank it team has to be work hard
This is one of the worst apps iv ever used. Such dosgrace to a bank like Commercial. You should either do it right or should keep doing your stuff on papers which suits well for ya'll
This app need lot of improvements. I cant transfer money to the thirdparty account. & even cant pay bills through this app. Web version is also same. Please update this app.
This app needs some serious improvement. Says new device detected on old phone. Locks out and says try in 10 minutes but stays locked for hours unless you call customer support.
I never had to comment on an app before but if you're going to give 8 digit otp then at least persist the data so that we won't have to login again, What the f u c k are you thinking making some sms service rich by sending SMS foreach login? Not only that the otp is not unique I just logged in from my partners otp Most of your customers don't even have a balance worth spending the SMS otp cost Even firebase (Google) is conservative on their otp functions, this a dumb way to show that y'all are rich, and stupid waste of people's interest money
After the update I cannot login. It says rooted phones not allowed to use this app although my phone is a unrooted one. Very bad.
It helps us to check our account balance,check exchange rates and interest rates of this bank. It's may be good experience for daily busy persons... i recommend this app...
Worst service ever can't even get through to their hotline for assistance was on hold for more than 20 minutes if they don't have enough staff for such reputed bank please take people there are so many without jobs.
There are two apps of combank in playstore. one is com.cbc.banking.mobile.android.ui.activities, and the other one is com.cbc.banking.mobile.android.newapp.ui.activities. Notice both have same names except the new app has newapp text. I remember I got a SMS from combank in 2017 with the link to com.cbc.banking.mobile.android.ui.activities app, I just checked some of the posts made in official facebook page of combank (it's official because its link is in combank website too) then I could find the same com.cbc.banking.mobile.android.ui.activities app over there. so it's for sure com.cbc.banking.mobile.android.ui.activities app is legit as well. Now com.cbc.banking.mobile.android.newapp.ui.activities one is legit for sure because its link is posted in combank official website. I think combank made a mistake by uploading two apps. First one they gave up developing, then they immediately released another app on next day with a different name. So don't worry both apps are legit, but the com.cbc.banking.mobile.android.newapp.ui.activities app is the most recent and the working app. com.cbc.banking.mobile.android.ui.activities is old, hence mobile banking feature doesn't work.
The app is not working at all. I reinstalled the app. Nothing happens after entering the password
Can't log in to mobile banking on app in my new phone. passbook works. when typing correct password and clicking next, nothing happens
its ok. latest update ruined everything. not working unable to log in. hence stopped using the app. switiching to NTB
Recent update stops this app from running on rooted devices. What an asinine decision. Please don't give me the it's for security speech.
Having a problem with login. Even after entering the correct password, nothing happens.
Another useless app on playstore. Need more improvements. Always prompt access block message. Web site better more than this.
It was working fine. But i am unable to login for last one month. No idea what went wrong.
Please enable finger print sign in, so far all other banking applications are enabled it, you should consider it due security and safety purposes
Need a lot of improvement. The acc. balance is always incorrect & the acc updating is too slow
This app is outdated and cannot login anymore. Sadly the bank has not notified the customers about this.
After the latest update cannot login. Should have properly tested this before releasing to the public. Very immature.
It was working ferfect. After update it says rooted device not support. Very bad
epassbook is fine.but if they state all transactions ,its better than this.👍
A complete mess.. not user friendly at all. Menu is horrible. Can't find options add a payee to transfer funds. Landing page after signing in shows my name and address details to me. Need a complete rewamp. Pls get someone who know UX design