Connected

The update has now made it where if I go to the studio and try and make my own watch face it will not let me. It takes the watch face to a simple mode which is just a digital readout of the time near the top of the face with a solid black background. If I reset the watch and do not do the update, the studio works great. Very disappointed for such an expensive watch and the operating software makes features worthless. Update to response, I go to the site mentioned and have no way to contact customer care????

Just updated, many thanks for fixing the problem with my Connected 41. Just updated the app and now I cannot connect my connected 41, worked perfect before this update, it keeps saying I have to use wear

Very basic app. Tag should also add password protect ( BOOT PASSWORD FOR THEFT MISUSE) only after reboot. Every time it asks for password if i keep password on which is frustrating. Always on provide dim effect after few seconds and not the actual display screen. Hope to see improvements in future updates.

Love the app and the watch. Could you build in the functionality to change the time between bright mode and dim. They are lovely watch faces but they go off within seconds. Up to two minutes in 20 intervals would be perfect.

The phone and the app will not connect. Ver 2.8.0 on phone, 2.7.0 on watch. Watch cannot find phone, phone Bluetooth cannot find watch. Uninstalled, reinstalled NOTHING works. I emailed the support email listed here it came back undeliverable. Looks like I have a $3000 paperweight. FRUSTRATED! WHY IS YOUR SUPPORT EMAIL ADDRESS INACTIVE?

This is terrible. says I cannot ise the app until I've updated the watch software, but the watch software is up to date. I've verified multilme times, uninstalled and reinstalled the app, reset the phone, restarted my phone. nothing!!

My Modular 45 was working absolutely find untill the last update March 19. Now it's not connecting to the app. Every time it keeps looking for the watch and suggesting to update the connected App in the watch which is having system upto date. Make it work and make my watch usable. Can't throw away 1800$ watch just like that. Sorry fellas.

still cant use it as a remote shutter, like you can with EVERY other WearOS device. google camera works with all others but this. you would think the most expensive smart watch, besides the Hublot, would support it....

For the last few months my watch refuses to update the date on its own. The only fix I've found is to change the watch face literally every day. Factory reset does nothing to fix

Love the watch and the app except for there is no way to turn off the ambient mode on the watch face. I don't want that face to show.

Doesnt work. Heuer 1 custom design from studio is stuck on "Sending design to watch". Ive tried restarting both phone and watch. no luck. EDIT: Updating the app watch worked. Thank you!

Modular 45 needs an update! I don't understand why this expensive of a watch has become abandonware. The new 2020+ models are getting all the updates while my "swisss made" timepiece has seemingly been abandoned.

Tag heuer is worse than apple, when you buy it you have to know that you won't control the watch at all. It will be rusty before the end of the warranty, but it's because of your skin.... If you dont want to update the app, you won't be able to use your watch anymore, tks to marketing, never trust big industry!!! When you buy that kind of watch you except more than just be a milky cow...

Dislike the fact that now I cant put a custom background on my watch any more. Had a picture on my watch face for years and now i'm unable to have it back on there as an option.

I really dislike the fact that all of the new "2020" watchfaces are not working whilst a lot of existing faces are gone. Furthermore Android studio is no longer functional. Very disappointing.

False advertisement, one of the reasons I bought this watch and download the app was the custom image background. This has been scrapped, watch face's used to sell the watch and app have been removed.

New update displays the new watch face but doesnt do anything. Tap to display om watch but it doesn't change. Have reset watch and phone... still nothing.

I've updated both App and watch , unistalled then reinstalled , still cannot login on App. Very frustrating. Working now after update.....

Can't download any new watchface. Sadly to say I'm not sure why I got this watch if tag is not even letting us use there own product watchfaces. Yes they gave us 1 which looks like a casio watch face. That watch face is orbital.. really tag

My modular 41 won't connect to the app, I've updated my watch every app and it still won't work. Please help. I have a very expensive watch I can't use properly

Sorry can’t update the app and now it does not connect to studio. Also the date is not changing by itself!!! What a waste for such a price tag!!!

Since the new update, my connect 45 has lost connectivity to the golf app. Reset both 3 times...come on support we need a new update to fix these issues

Seems to be longer can be used. Can't log in. I reset the watch and pair using wear os . Everything is fine and working now.

I have bought a tag connected a year ago the golf app is giving me wrong distances. Now the app does not let me sign in. Such a poorly built application. I am very disappointed.

Can't even change my watch face, trash app, connects and disconnects when in trying to set a heuer 2 face.

Not working. Repeatedly says to update the app on the watch. Watch is up to date. Really annoying.

I can't connect to my watch since the last update. I followed the instructions to update the software but still doesn't work. please fix asap

Bought this watch before the new one came out and it seems all new updates are not available to my watch and they are only interested in updating the new one.terrible for how much the watch cost