ContactBridge
NOTE: This application requires users to be registered users of the Everbridge Web Member Portal. This application also requires a current subscription for the notifying organization or community to the Everbridge Mass Notification Platform.
ContactBridge, Everbridge’s free, native mobile application, facilitates two-way conversations with mobile recipients. Users can deliver messages and push notifications to recipients on their mobile devices, request additional information through polling, and provide recipients with the ability to submit their own on-the-scene reports.
The ContactBridge application adds a rich new dimension to mass communications and creates situational intelligence by allowing mobile users to share geo-location information, pictures, and free-form text – providing eyes and ears on the scene as a situation develops. Subscribing organizations and communities can send notifications to mobile devices without the use of SMS or email.
Subscribing organizations and communities may also provide users with the ability to initiate messages and share messages with their extended network directly from the Everbridge ContactBridge application via E-mail, Text Message or Twitter.
ContactBridge feedback is captured in a centralized dashboard. Users can easily view poll responses and other requests for data sorted by timeframe, or use the unsolicited tab to review broader feedback from the community.
With full control over privacy settings, users can decide what information is shared and sent to a specific organization or community government.
Category : Communication
Reviews (22)
hangs at the "Linking Text Subscriptions" screen after I enter my phone number. button to send the text doesn't work and is not interactive. if i have to rely on this to get disaster details, I am emailing my City Councilman to complain. Or, please fix.
After multiple attempts, entering verification codes with in allowed time frame, app will not allow me to submit entered code I receive an system's error message. Lol apps unless if it won't text me messages 🤷👎
Very difficult to get through the sign up process. Not sure it even worked because it wouldn't recognize my address so I just stopped. Will probably just delete my account.
This app is really annoying. I only got it so that I don't risk my car being towed in a snow emergency, but I get way more notifications and texts than I want. Gas outage in a neighborhood miles away? Get ready to be spammed. Also despite knowing the information, it won't tell me any details of what is going on without opening the app or a website. Just tell me.
Emailed them over a week ago about my app crashing. It has not worked in about two weeks. It tells me that the app crashed and will not open anything. Please help.- update- they were extremely patient and walked me through uninstalling and reinstalling the app and making sure everything was correct before ending the call. Thanks for all your help Bobby!
required to use this app for work. nothing but issues. notifications don't push unless i open my phone then they all start flooding in. checked all settings and it all looks correct but it still doesn't work correctly. since the last update now it uses the default notification alert even though I've changed it in the app. they've been saying an update will come but that was a month ago and still nothing.
This app is absolutely horrible. It found my subscription to the county alert system, but when I tried to link texts and notifications it will say that it linked with a text, but the app shows that it couldn't find the subscription. I downloaded it for wildfires near me, but I doubt it would send me anything. Don't rely on this app at all.
We had a storm go through last night and I've been getting hail alerts all night and still this morning even though there are no storms in the area. Besides an alert, I get an email notification a few minutes later so it seems my phone has been going off all night long, keeping me awake. I want to keep this app for emergency notifications but not if it's going to keep me from getting any sleep.
I can't sign in keeps looping me around to the app reviews page where you decide to install it.
I have an account (set up through my county's 911) and it works fine with texting and calling... But this app has no way to sign in with that account information. Only by "Organization, keyword, or Zip..." And my county and zip produce NO results. If I put in the first 3 letters of the county I get over 12 results, but nothing for me. Add the ability to login using Username and Password, it's a REALLY BASIC concept. I'd set that up even if your system didn't have some kind of "hide the organization" bug/feature. !!May have found a workaround: Just choose any organization (I chose a hospital that had a name similar to my county) then sign in. As far as I can tell, I didn't end up on the hospital's list and did for my county. The review by Pat Gallagher July 7, 2019 below looks helpful, but why so complicated I have no idea.
Signed up for local alerts. Moved and can't unsubscribe from alerts now despite removing them from my dashboard as an area I want alerts for.
Garbage. I was directed to download the app. I downloaded it without a problem. Opened it up, found my organization, logged in with my credentials, It got past login screen and sent me a notification to approve, which I did, And then it sent me to a dark screen that said "Invalid Account." I tried multiple ways of authentication, all resulted in the same :( What the hell is the point of this, If it recognizes a login through an official account but sends you to an invalid account page..
I seem to get notifications, atleast one of them anyhow. As reported in another review, when you attempt to open the app, the Title page opens, then goes to a black screen and stays there. Definitely needs to be repaired. No idea if I'm missing any important information because the app will not open properly.
This app is a mess and cannot be relied on for public safety and health alerts. Since that failure happens on the very thing the app was written for, it's better to find another app. This app (April 10, 2020) fails to authenticate correctly, even to the point that a correctly-entered SMS verification is rejected. When attempting to add subscriptions for notifications, login fails as though I were signing up, and signing up fails as though I'd used the wrong password.
An excellent app if you are receiving notifications sent out via Everbridge. It quickly moved to the top of my list. A newer update has changed the way you connect the app with your account. It could use a bit more clarity. If you aren't able to find the organization you are looking for, contact the organization. An org admin or account admin needs to add the search keywords to their account settings (settings->Everbridge Mobile app->Search Terms). Without the search terms filled in it will not be able to show up. Also, the organization will need to add the zip code or organization name as one of their search terms or it won't be searchable by them.
App won't open. It seems to have stopped working some time ago. I have not received any notifications or emails from it in over a year. I have uninstalled it and after looking at rhe latest reviews, I will not reinstall it.
This app does not filter alerts according to your neighborhood, at least for where I live in the District of Columbia. After signing up, I started getting push notices and emails for robberies and utility works miles from my home. Not helpful. This is the second time in about 5 years that I have tried the app hoping to get neighborhood-specific public safety notices; once again I will uninstall it immediately.
I have the app set to alert (not silent). I get the expected notification - brief popup, vibrates, shown in non-silent alert list, but NO sound alert (notifications volume is on full scale and sound on notifications works fine with all other apps). I've witnessed an alert notification coming in and definitely displays popup and vibrates but no sound. My county is ditching text alerts (which did sound upon arrival) in favor of this sub-standard apo. App on auto update and it updated 2 days ago.
Interface is mornic. I uninstalled it. A waste of time. Thanks for nothing. Not worthy of -5 stars.
Around 2 weeks ago, the week of 3/9/2020, when I tried to open Everbridge it kept crashing. It crashed throughout the day too. I sent a feedback report once. The app was updated around 3/23/2020. It still crashes when I try to open it and at other times throughout the day.
The app works for me but it's still terrible. There are way too many notifications. There are hardly any options for narrowing down the number of alerts I get. The worst aspect is that there is no option for silent notifications. In the end, my phone is beeping for some event that I don't care about that is happening on the other side of town.
There is no option to open PDFs in Adobe Reader (other PDF files on the device open in Adobe Reader as expected). Since PDFs only open in the embedded viewer, and the app seems to only support portrait mode, turning the device sideways does not rotate the screen, making it difficult to view. There is no option to download the attached PDF files. Not usable as is. 2022-03-27 Still no fix for unusable PDFs after recent update. Fail!