Category : Finance
The mobile deposit, which is 90% of what I use the app for, is very frustrating and usually doesn't work. When it has a problem with one of the images, it doesn't tell you which one. That gives you a 50/50 guess to try to fix it and in turn you might take the one good picture and turn it into a bad picture and you'd never know.
Worst app! This app is so trash that I've considered switching banks to something more reliable and one that's not always down. The app has locked me out of my account several times . Now the new issue with this app is that it freezes when I try to log in . Get your stuff together ! So unreliable.
everything used to be great, but now the last two checks i've tried to deposit the app tells me that the amount isn't correct (it is). i moved away from the area 3 years ago and can't drive 1.5 hours to the bank just to deposit a check. i've had this account for 16 years and i'd really rather not switch banks, but this is a bit inconvenient for the occasional paper check that i need to deposit.
This app is so frustrating. If you scan your finger wrong twice you are locked out. Good luck trying to unlock your acnt without calling or going in. Resetting password/username through the app is impossible. Constant errors no matter what I try without telling what the issue is.
So the app is fine I have no problem with it. I have a problem with country bank itself. When I got my debit card no one warned me that there was a limit on how many transfers I could make from my savings account to my debit. So I lost $40 and didn't realize until a month later. Silly me i thought i could access my money when i want. I wish I went to the bank to complain but too much time passes so I did it here.
I never have any issues accessing my money. Super easy & convenient. I would give it an extra star to make it 5 stars if they had a way to just check your balance without completely logging in. A balance inquiry button would make the app PERFECT!
It's okay. I find that it doesn't tell you how many transfers you've done, so you don't know if you are going to get a fee or not. The app is just a little bit clunky. Also after a certain amount of time your password isn't good anymore so it just keeps telling you that your password is invalid with no direction. turns out you have to go onto the website and change your password through there, but I feel like there should at least be a little box that pops up to let you know!
The level of security on this app is obsessive...Which is GOOD. Country Bank takes their security seriously and are pretty good at it. Had some login issues, but tech support was great.
An error has occurred make sure you are connected to the internet. Well I do have a smart phone and yep I am connected to the internet but will the app work? Nope, it's taking up space in my phone now being useless.
Easy and convenient. Fast service. App makes it easy to manage my accounts when I cannot get to a branch.
I love this app!! It is literally my lifeline. Very easy to use and navigate. I love having my money at my hands. I highly recommend this app for this bank.
Used to love it. It was a simple, quick and convenient way to check my accounts. But, for whatever reason, whenever I log in, all I get is a black screen with a menu icon. My account information doesnt load.
Highly recommend this app it has One of the smoothest and easiest interfaces to transfer funds and check all your transactions. Love it
I love using the app. It's easy to manipulate and keep up with my finances. I only wish I could see my e-bills in the app to make them easier to pay.
I don't live near a CB branch and this is a God send! I can transfer money in a flash amongst other things. I have had CB since 1st grade and this makes it all SO much easier to stay with them!
Love mobile banking seeing I live out of state. One problem is the mobile check camera is too sensitive. I normally have to take multiple pics and try multiple places for the perfect lighting
I've just about had it with this app. I can't tell you how many times I have been locked out of my account. Every time I do, I am putting in my correct, up-to-date password! That I am 100% sure of! It's ridiculous! What do I have to do to get it to accept the password I just reset??
It works fine, does what I want, that's all I ask. 5*, simple to use and it works. No unnecessary bells and whistles, just banking.
horrible my card gets froze constantly for online purchases and most of the time the app says cant connect to the net when I have full service on my s9....please fix this.
It's been a month and I still can't sign into app. It'll say my account has been blocked but will let me sign on using internet browser! Is this going to be fixed anytime soon?
Everything went well until I had to enter a date to pay the bill. I could not get the app to accept the date I had entered.
Very easy to use quick on transactions no issues at all checking my accounts or signing in to make daily transfers .. thank you
This is a so far a flawless App I love it ! 2022 update, still a flawless app.
When it isn't being maintenanced, I like the convenience of being able to transfer money to my checking account from my savings account at anytime.
Easy to use..... Love being able to keep an eye on my accounts and the ability to cash checks from the comfort of my home.
It's very convenient to use except the check amount verification doesn't work if the numeric field has leading asterisks.
Often delayed information. Often slow or can't log in. Doesn't give enough access to bank info
I would give more than 5* if i could.country bank has become quite extrordinary over the years.
Very easy to transfer funds, the camera does not focus for mobile check deposits though.
Bill pay is not good. It doesn't deduct the amount until it clears. My other bank deducts and shows as "pending." I feel bill pay should be just like using a check book register without having to write it down. Also, when a check is on automatic pay, the system sends the checks without the funds. I think it should be canceled right away instead sending a bad check.