Category : Education
Won't honor my Google Play Subscription for $39.99, eventhough I've contact them via email, and attached email receipt. Showed them that the subscription was active. So I'm doing what Google Support informed me to do to get this resolved. I reach out 3/25/2022 and already have a open support ticket.
What a rip off! I subscribed for $120+ a year to get help. For $120, I can only ask 40 questions for my nursing assessments and I didn't get any correct answer (answers didn't make sense). I have to do it myself, so I'm paying for nothing. No wonder this app don't allow free trial (even for 1 day) because they know no one will pay for it. What a rip off really. So to anyone, stay away from paying the subscription is not worth it. I'm saying this based on my own experience. Not recommended.
Can't extend the subscription through Google. Terrible experience especially since my sub was 9.95 student prime discount and was canceled without ANY notice but I kept getting messages like everything was okay. Paid for 1 month just to get it going again but can't upgrade. Waste of money and my time. Literally each month they kept sending messages that I need to use my unlocks before they expire. Why would they send that if membership canceled? Also how would I know?? No email, no anything.
This is a great app idea, but they are definitely being skimpy w/ the rewards for uploading homework content/other documents. Every time somebody uploads a few documents with correct content or answers, it's making the company money. The entire thing depends on us students to do the work then provide it. So a $5 gift card for 15 plus full correct assignments from a single student is not much. Also, I unlocked an assignment that had wrong answers.
The documents were nice and helpful but it wasn't doing as much as I thought it could for me but when I tried to cancel the subscription it constantly blocked me and wouldn't allow me to cancel
Limited unlocks for limited answers. Yeah I may have payed five dollars, but really, only ten unlocks? Half the documents I unlocked were out dated or didn't have the right answers, I ended up improvising fpr most of the assignmentsI needed help for.
99% of the answers I get are wrong. I wish I could get a refund of all my subscription fees. I used chegg and 88% of my answers were correct. Permanently switching to chegg.
This app is a life saver. I have grown as a student due to the help I recieved from this app. I made the Dean list since I have been using Course Hero.
I have paid for my membership already and it wants me to pay again to have unlocks, which I should already have. This app was working fine and now it's not.
Took my $43 and didn't give me any unlocked, reached out to customer service so many times, even sent screenshots of the successful transaction and nothing. I will be disputing this with my bank, course hero is a damn thief.
It gave me incorrect information i paid them 120 dollars to give me a 30 doc limit... absolutly awful pricing for an awful program. Just dont even mess with this app
Excellent source for homework help in all subjects, with plenty of resources and study guides, as well as documents that provide a starting point if a topic or question is confusing. If able, the one-time, annual subscription is the best option, so you at least don't have a monthly bill or auto-deduction. It is well worth it. I don't generally use paid services, but it has helped tremendously!
Really helpful documents that are hard to find elsewhere. But soo expensive, and for $40 for a single month, you only get to look at 30 documents, which don't even unlock permanently. I had to use two unlocks on one document since I didn't inagine you'd have to do it twice. It's pretty insane. Definitely the only month I'll utilize this platform unless it becomes less expensive.
The app is kind of helpful, it helps you alot with your classes, quizzes, homeworks, and so on. But there is one thing that I really hate about this app. When you subscribe with it, it allows to ask the tutors for only 20 questions, everytime when I tries to ask tutors, it takes LONG time to answer my questions, even if they are short and clear. I think the best helper to yourself is yourself.
I really enjoyed this app but the one thing I do not like is the fact that it's a bit more pricey than many people want to pay. The thing that sets me off more so about the price is, you only get so many unlocks and tutoring sessions. Everything overall is really good because I'm finally passing my classes with this app (only semester so I got a 3 month sub) , but I would really enjoy it if they found a reasonable price that students, who need help, can manage.
EDIT: I sent an email and they are refunding my and canceling my subscription for me. They got back to me very quickly. I paused my subscription, but it automatically un-paused and charged me $40 this month. So, I went to cancel my subscription but the 'manage subscription' page won't work. Also, other than 'submitting feedback' there is no customer support, so I'm just out $40 and can't cancel my subscription from the app.
Well, this app for me is better to use and I can say that is it very helpful to all students and even teachers who were having their hard time finding a reliable and a better sources of answers for their homeworks.
You guys disabled my account, and didn't give me any reason on why it was disabled. But, you guys kept everything that I published. I didn't get a fair ruling either. Everything, has my name on it and has went through the turnitin app at my college to make sure that I didn't have any plagiarism in any of.my essays or presentations.
Used to ❤ CH, had a sub. for 8 months and cntnd paying $15 monthly for my subs. through Google play & after 5 months I stopped seeing the funds reflected on my C.H. acct (stopped receiving unlocks, etc.) That I was still paying for, reached out to them & no help or even a refund so we closed my old accts.This term I created a new acct/subs. Everything went fine for 1st mth. & it's happening all over again.so over bein robbed.This site actually helps alot so you can understand my frustration.
Ok course hero took money from my account so I sent them a message the next day to refund my money since I didn't get anything I am looking for on d last subscription but up till date this scammers didn't refund my money so guys becareful on how you deal with this people
This isnt as good, I think loading a full document should have everything that I am looking for on it and it never does. It's a waste of a point 😕 especially for one page. Whats the point of having a subscription, when you have to pay for points? I find myself downloading multiple different documents to get one answer to help with homework that may be simular to what I am looking for. It's way to expensive for solutions that may or may not be the answer. Chegg is better !
Deleted my account even though everything I published was my own work. Didn't allow me to challenge the ruling and instead banned me from my account. The paper I supposedly plagerized is still on their website. I cited court cases and gave credit but it was all my original work. Would not pay for this service. Multiple other sites such as Chegg, Quizlet, and others that can help you.
If you need assistance on an exam (open book of course), you are only able to unlock one document at a time, which is often one unanswered question. Your unlocks are limited as well. I had a limit of 30 unlocks and some of the questions weren't even answered. Quizlets free version is way better than this overpriced service. I wish I never paid 25 dollars for this useless service.
the best one, almost always sees the picture correctly
Not recommendation. I was upload 10 my file but i cant download the other file in this app.
Signed up for the app, had trouble navigating the app. When I did get ahold of someone for help, they had no clue how to help me with the NYU Digital Marketing course. I then decided I didn't want to keep the subscription, so I then emailed and they kept assuring me that the refund was processed, it's now been 3 weeks and nothing has come thru which I tried emailing them again as of this morning and I'm still awaiting a response. By far this app is a scam to me!
Kind of sketchy... Even after you purchase a membership you still are forced to "unlock" documents which teleports you to another just barely relevant document. I was looking for a specific assignment which they showed they had, blurred out of course until I bought their subscription. After I purchased the subscription I couldnt find the document ANYWHERE. Not sure why they made it like this but I want no part in it
I am having a terrible experience i have not had a good experience with this app and i do not enjoy it and now i cannot cancel my subscription renewal because it says that my pasword is incorrect and then they wont let me change my password if i am charged in the future i will be livid i do not recommend this app
This app is horrible. I've paid for a full year subscription and I've been unable to access any of information. I'd like a refund or the service that I paid for.
I gave 2 stars because when i started to use your platform on laptop and now on mobile, it was working very efficiently. But now it lacks many improvements which keep me away from using it. Kindly solve all bugs and backup the appearance and looks of the coursehero as it was easy to use and was helpful. The current features are having serious issues.