Category : Lifestyle
Cox keeps closing my support tickets, and still doesn't have an estimated resolution date. Looking to get a full refund with the 6 month operational guarantee they offer which says they guarantee it will operate as advertised or refund all service fees if they can't fix it in a reasonable time. 4 months seems more than reasonable.
The issues others have written about not being to type in login are real. There's a convoluted workaround. First copy your password, set it to remember password, then paste password into pw field. Then copy your login and paste into login field. You must do it in this order because the app will restart every time you switch between apps. As of 4-16-18 this workaround is no longer working for me.
Cannot type in Login LG V20. Fix the problem Cox or you leave my business no choice but to seek security elsewhere.
After a recent Android update, I'm unable to login. The keyboard does not register any letters, numbers or symbols when typing in the login screen.
Does not work. Will not let you type in login or password to use the app. This needs fixed quickly because I need this app for my business.
It won't work on Android phones. They know it and are extremely slow about a fix.
I just got a new phone and I can't get the app to work! The keyboard will not type to put in the password. I have a Samsung phone.
This app it's a joke, I will cancel my services with Cox
It wont let any of us log in. Always acting up
Can't login. Cox is aware of the issue and cannot give estimated timeline to fix it. We were sold on the service due to the app functionality only to find out afterwards that the app does not work. Terrible customer service.
Can't log in. Keys not responding when trying to type. Hope security works better than this app
App work fine and then it quit. Unable to log into the app. Help
Doesn't work for samsung phones . Please update for android users. Thanks.
Unable to log in. Seem like they don't care much.
I was able to log in last week.. today however, is another story. Cannot use the keyboard to type my password. Fix this!!
Cannot input user ID or password on S6. Please update!
Can't type user name and password
Are you guys planning to fix this login issue anytime soon? I cannot enter text into the text boxes
4 months and app login is still not fixed!
Everyone is right, I have tried all of my devices and there is NO WAY to log in. Come on, Cox, get it in gear for your paying customers...,.PLEASE!!!
not a fan
Can't login and paying good money for what.. May have to find another company
Unable to log in on my S9+,
Upload speeds are way too slow
Can't type
when is cox going to fix this login issue.