• Crew Connection 1
  • Crew Connection 2

Crew Connection

Dualog Crew Connection App is for connecting to Dualog® Connection Suite™ Ship software when used onboard a ship with the service enabled. It provides authentication and internet usage control.

*This app does NOT work in isolation and does not have in-app purchases.*

Dualog® Connection Suite is a maritime digital platform which ensures that internet, email and cloud services work reliably and securely onboard. Connection Suite is independent of specific airtime providers and specific communication equipment. Our ship software Connection Suite Ship acts as a "middleware" between user applications and the ships infrastructure. Amongst other services, Dualog® Connection Suite includes Crew Email and Crew Surf.

Crew Email is an email system tailored for maritime use, providing private email accounts for individual crew members regardless of the communication equipment onboard. Crew details are updated and distributed automatically from the Crew Management System to all vessels. To save data, email is only sent to the ship if the crew member is registered on board (all emails are always available from Connection Suite Cloud).

Crew Surf provides crew members with optimised internet access. Crew can monitor their own data usage and buy more Internet data on a self-serve basis (depending on vessel managers configuration). Management have control over individual users, data volume and types Internet services accessible.

Crew accounts can be managed automatically from the crewing system, generating zero administration efforts. Charges with sold additional quota can also be deducted from salary automatically.

Key elements of Dualog® Connection Suite™ Crew Services are:

* Fair allocation of data capacity onboard, by management assigning each crew member a data volume (Mbyte) quota per month or week or day. There might also be a time limit per day, as well as the possibility of buying additional data.
This app allows the individual crew member to monitor data usage, providing full visibility and control over his quota.

* Quota allocation and email access require each crew member to use his/her credentials (email and password) provided by management.
This app makes it simple to use these credentials to logon and logoff mobile devices from Dualog® Connection Suite™ Ship.

* Dualog® Connection Suite™ Crew Email can be accessed directly from within the app when onboard.

Icons used:
satelliteDish.png. device.png made by Freepik from www.flaticon.com
more.png made by Madebyoliver from www.flaticon.com

Category : Business

Related searches

Reviews (26)

Ash. D. Apr 1, 2021     

Not working properly after update. After the email was moved to webmail domain the email is not working properly anymore. Can't even open in app

Rod. S. Jul 27, 2020     

always disconnecting/error cant find server blah blah to the point its frustrating. id rather use dualog thru browser than the app itself.

Jay. E. Aug 10, 2020     

TUMBS DOWN always disconnecting automatically. It supposed to log out after 60 mins but its not true.

Moi. M. May 15, 2022     

Useless app only good for uninstalling, always disconnect and snail mode internet. xchange is better

Raf. L. Apr 18, 2021     

Always turning off my internet connection even when I just connected. And most of the time auto log out. Why is this happening?

A. G. u. May 20, 2019     

its working good but the latest version does not show the exact mb you used it just show only percentage. last version was five star ,just 3 star only for this version

jo. f. Apr 27, 2022     

pathetic app. disconnects very frequent.no update or bug fix since 2021

Jos. S. Dec 28, 2021     

Useless. All it does is log me out without my permission even though I have enough time.

A. G. u. Dec 30, 2019     

Keeps me logged off every few minutes of using it, need to enable to connect again. 😠😠😠😠

A. G. u. Jun 25, 2019     

disconnect on its own and no refresh button. everytime i access my mail its asking for my password.

A. G. u. Mar 1, 2020     

easy to use... i would like to suggest to add Dark Mode on the app UI

A. G. u. Sep 16, 2018     

why cannot log in as it keep on asking for ip address when i tried to log in using my phone

Awe. E. O. Aug 11, 2020     

The app doesn't allow usage throttle to limit internet connection speed to prevent uncontrolled usage by system applications and app background use.

pm. s. Dec 4, 2021     

Logouts automatically frequently.. Very bad app....

A. G. u. Oct 22, 2019     

Slow on connection and data consume faster

A. G. u. Jan 20, 2021     

Over last year improved a lot, more stable

MIN. R. S. Y. Dec 19, 2021     

NICE MODERN SIMPLE AND EXCEPTIONAL ON BOARD INTERNET SYSTEM FOR SEAFARERS BY WHICH I CAN COMMUNICATE WITH MY LOVELY FAMILIES.THANKS DUALOG TEAM ALOT.

A. G. u. Oct 30, 2019     

Please add a Purchase Menu directly innthe app.

Mar. Z. Oct 12, 2020     

The best way to connect to everyone.

fra. m. May 10, 2020     

Very good and useful apps

Bor. M. Dec 3, 2021     

Always logout, worst ap

Leo. A. Oct 9, 2021     

Very bad program.

A. G. u. Jul 29, 2019     

very very poor, and slag

Ism. F. Apr 19, 2022     

Useless app..

A. G. u. Mar 24, 2019     

very usrfull

A. G. u. May 17, 2018     

Does not work to our ship anymore my company is bw shipping pls help. Our company updated something after the update its not working anymore.. Since my android nougat is not supported with flash i really need this app to work ty..