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cuAnywhere

Please note we are experiencing issues with the app on the latest version of Android(L). We hope to have this fixed in the next few days
- we thank you for your patience.


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* If you experience any problems using this application please make sure you have downloaded the latest version ******

To check to see if your Credit Union has signed up for cuAnywhere please visit www.cuanywhere.ieIf you have any problems using the app please email [email protected]

cuAnywhere is suitable only for members of Ireland and UK based Credit Unions who are enrolled to offer this service. cuAnywhere FREE Mobile Banking App gives Credit Union members secure access to their finances anytime, anywhere! Members can check balances, view statements, transfer funds and pay bills. With one touch access to your Credit Union’s website, and social media channels, plus built-in email and voice call quick links, CU Anywhere puts your Credit Union at your fingertips!Features:• View your account balances and statements• Make money transfers between your accounts at the Credit Union• Make payments to external payees• Receive secure messages from your Credit Union• Access your Credit Union’s website, Facebook and YouTube pages• View updates from your Credit Union’s RSS and Twitter feeds.• Make one touch voice calls and email your Credit Union.Security features:• Two stage sign in • Employs industry standard data encryption• No sensitive data is stored on the device

Members of Credit Unions offering CU Online internet banking can access their accounts using their existing sign in details.

Quick link communications access and social media integration are available to members of participating Credit Unions in Ireland and the UK. These will be listed on first run.

Terms and Conditions of use will be displayed prior to first use of the app.

Normal data charges will apply; please check with your mobile phone service provider for details.

Category : Finance

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Reviews (29)

Den. H. Jun 20, 2020     

Without question, this has got to be the WORST banking app I've ever seen or used. It's the reason I won't switch to their current account! Seriously, Sort this out because generally speaking ye have a good reputation. Don't mess it up by not being current and user friendly. Another point slightly off topic 😬 The Current Account Debit Cards look ugly, you'd be surprised how it could deter someone from switching. Maybe add a feature where customers pay an additional fee to have it personalised- just a thought!

Kei. M. Jan 25, 2020     

Without a doubt, the worst piece of software/app I have ever used. Absolute garbage. Development Team should hang their heads in shame at this. Was anything tested before being released to production? Says my phone has no fingerprint scanner? (I've an S8.) "Unable to contact server" is the only message displayed whenever I try to log into the app. Can't log into mobile site either, that's just as bad, although beyond the scope of this review, but the whole online access is an embarrassment.

Pau. F. Mar 21, 2019     

This app has never worked since I installed it last year on an older phone. Got a new phone (Galaxy S9) in January and it still doesn't work. As soon as I click on the icon I immediately get a message saying "app keeps stopping". It never even opens. Developers please get this sorted or just get rid of the app altogether because at the moment it's useless

Tom. F. Jun 12, 2020     

Dreadful App. I contacted the group I use it with and they were helpful, but App stopped working correctly very soon after installing (finger print option) no matter what I did. Reverted to username/pin/password. Now it won't log me in and constantly says it is contacting the server, and then says sorry it won't work! There appears to be no other way of accessing my account on my mobile, as Website always directs me to the app to login. Complete disaster. Very unhappy.

Chr. W. May 19, 2020     

If I could give this app minus stars I would. Never works properly no updates to fix any issues. I try to transfer money it crashes instantly. Constant error codes and now my finger print won't work so to get in manually I have to get a letter and a text message sent out with my details. A blind Michael J Fox could code a better app whoever made it must have collected coupons from the back of a cereal box to become an app developer.

Mat. Jan 22, 2020     

The app is completely outdated. Every time I try to log in it crashes and when I go onto the website and try to do it that way it doesn't work either. A lot of work to be done to the app as it is very inconvenient and frustrating having to go into the branch to get information which should be readily available and easy to access through the app or online.

Hel. W. Oct 12, 2020     

This app is a complete disaster most of the time it is "unable to contact servers" and if you do manage to get into the app there is very little you can do other than check balance. I have 2 accounts but yet 5 account numbers show up and if you pick the wrong one you are logged out

Lia. F. Jun 22, 2019     

Shocking poor user experience. next to impossible to log into my account. Always getting locked out requiring the credit union to reset it. don't bother using this app. It would be more convenient to drive for half an hour and queue to check your balance in the branch than use this app.

obv. 1. Nov 6, 2019     

Can't even open the stupid app. Have nothing but bother with the website between not being able to log in, the letterkenny credit union never seem to answer the phones and when I have to go in they say I have sent it in the email twice and still no email and now the app won't even open. Pure stress... be better of dealing with the banks

Gar. M. Jul 25, 2020     

Woeful app from day one when I downloaded it years ago and they have made no improvements. it's so restricted but I recently changed my phone and at first it was impossible to login so I uninstalled and reinstalled the app and now it just won't open this is going on for days Also the process of registration for using the app was a nightmare with the credit union they really are awkward when it comes to stuff like this or even a simple thing like changing address

Urs. G. Oct 22, 2019     

Can't log in, it was working grand but can't log in for months now. Not very convenient when you have to wait for the branch to open which is two days a week for a few hours. Not getting any info. Have emailed the IT support which is a waiting game and have uninstalled and reinstalled the app.

A. G. u. Jan 31, 2019     

Fingerprint sensor is still buggy on S8. Won't acknowledge a fingerprint scan most of the time and when it does the "Fingerprint is not recognised". Used to work beautifully and was a credit to the developers as there are not many banking apps that use the sensor, opting to have users remember all sorts on PINs, passwords and usernames. Surprised they not getting inundated with clients whose customers cannot log in using fingerprint.

Reb. F. Aug 6, 2019     

Don't bother installing😡😡....This App has never worked for me. when I contacted my local credit union they say it's working fine with no known issues Yet I have never been able to log in it as keeps crashing. I wish the developers would sort this out..It's completely useless at the moment. 😡

Joh. o. c. Jun 23, 2020     

CU NoT the greatest app to put it mildly.. worked up to the start of the year, then the servers got Covid 19 or something cause you just can't connect to them. Pointless app at the moment, been 6 months or so since it in worked.. don't waste your time with it.

Ain. R. Nov 27, 2019     

The app has great potential, but I can never just log in, there's always an issue 'connecting to servers' so I can't always check my account. Sometimes the problem lasts for days. I'd recommend the website before the app

Ric. C. Apr 21, 2020     

The app hasn't been updated in over two years. I wonder if this is compliant with any financial regulator obligations for IT security? Touch login broken for some time. Two stars but only because it is possible to use it by manually using pin/password combo.

Joh. M. M. Feb 28, 2020     

Terrible app. Even after upgrade. Login is so drawn out. Doesn't even auto select or stay on CAPS although all cu passwords are caps. The statements are a nightmare to read. Money jumping from one account and back again with every internal transfer. Should be improved!!!!

Joh. B. Sep 6, 2019     

Was working fine, and to be fair is a handy tool while it works. Sadly it just stopped working, would not read fingerprint, or accept login details leading to account being temporarily frozen. Unable to find any info for a fix. Have tried uninstalling and reinstalling etc.

Mic. C. Jan 9, 2019     

The fingerprint is buggy(not recognizing it after the first fail) on my Pixel 2XL. If you can get the app closer in terms of design and functionality of your new web platform, it would be great!

pa. f. Sep 28, 2018     

Fingerprint has stopped working completely in last few days. Have tried to uninstall and reinstall on several occasions. No joy. Can the developers pls check this out. I know many people who are experiencing the same problem.

Jam. T. Jan 12, 2020     

Fingerprint scanner doesnt work with this app Workaround for "Unable to connect to server" on new phone. When setting up app on new phone, I needed to log into CU online banking of my credit union through the browser first. This then sent a one time passcode to my device, which appears to have registered the phone with my account. Once I did this I was then able to use the app to log in. Hope this helps someone.

Joh. K. Aug 2, 2019     

Absolutely Horrendous !! Crashes 100% of the time on startup. So many people on here giving it one star and yet they haven't bothered to address the issues. Completely useless app, dont waste your time even trying to use it !!!

Noe. G. Feb 6, 2020     

The app works phone when you log in with credentials. I saved my details so I could log in via fingerprint and it does not work on my S10+ It does not let me use my fingerprint at all. When I do log in, it works fine.

Ken. R. Nov 13, 2020     

App won't let me log in to view my accounts. Everytime I try and to log in it keeps giving me the following error message "unable to communicate with servers". This is a big inconvenience and am thoroughly disappointed.

Car. G. Sep 8, 2020     

I logged in when it came out first. Could only look at my account, not able to do anything else, so I deleted it. Have just logged in again after a very very long time and it is still the same, can not do anything. Can't make a payment, can't apply for a loan, nothing. I would not recommend it to anyone. Very disappointing.

Joh. L. Mar 26, 2021     

Absolutely useless, can never connect to the servers, been like this for months. Update: tried it again Dec 2020 still the same looks like no one is bothered to do anything, shocking from an financial business like this but hardly surprising given they are like a bank now might as well behave like one! Update 26/03/21 unbelievably it's still the same, can't connect to the servers, nothing done about it, no updates, no fixes, someone needs to be sacked for this, absolutely disgraceful!

Con. C. Feb 5, 2021     

Woefully inadequate, tried signing in using the App and locks me out and then I sign in using the web login without any issue. Seems to be a major disconnect with the servers. I can't understand why these logins aren't encrypted using two factor authentication or using an encrypted nonce etc... Very poor design

Ric. S. Jul 30, 2020     

This app is pretty much the worst computing experience of my life. When you used to have to wait half the day for your commodore 64 to download the tape cassette at least you knew it would eventually work! A pointless app for a company who deals with our millions of euros of savings every day. How much could it really cost to fix this, jesus christ!

Mar. Feb 15, 2020     

Awful, since latest update i no longer have fingerprint access when i try to log in manually keeps crashing and saying cannot connect to servers, very poor app, needs to be sorted out a real disaster!!!!