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Customs@SG

Customs@SG is a latest service offering by Singapore Customs.
Travellers with purchases exceeding their personal duty free concession or Goods & Services Tax (GST) relief can use the app to declare and pay the duty and/or GST for the goods purchased, anytime anywhere prior to their arrival in Singapore.

The app also allows members of the public to provide timely tip-off on customs offences, feedback or send enquiries relating to Customs matters.

With Customs@SG, you can easily access the following services at your fingertips:

- Declare and pay duty and/or GST on your overseas purchases- Provide tip-offs on customs offences- Provide feedback on customs matters

Category : Travel & Local

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Reviews (30)

Eug. L. Apr 27, 2021     

Please sort out 2 issues. 1. Unable to make payment. Tried multiple cards and multiple phones, yet unable to pay. 2. Exchange rates given by the app and actual rates used by the staff in the customs office at Terminal 3 has a difference of almost 10%.

Jun. H. Jan 12, 2020     

Fairly decent app, but it would be so much more convenient if it stored my credit card information like the Sg parking app. I travel frequently and it really is a hassle to have to always fumble for my credit card to key in the details while carrying my luggage.

Eug. K. Dec 31, 2020     

Unusable after latest update. The app is now stuck at the start up screen, ie the logo screen. Doesn't proceed beyond that screen. Phone is Oppo CPH1879, OS is Android 10.

Law. Jan 3, 2021     

The app doesn't pass the logo screen. Reinstall doesn't help with the issue

Jin. X. Jun 27, 2019     

App keep crashing when launched on Android 9 OS. Totally unusable.

Cal. V. Nov 8, 2021     

The UI looks more refreshing and more responsive in this version.

Tay. C. Jun 24, 2019     

this app has no relevance to my circumstances, i have found dealing with customs extremely frustrating considering the spectacles being sent by my wife are to replace a broken pair i can no longer use

Isa. L. Nov 8, 2021     

User interface is more intuitive and better than previous version.

Hui. R. Nov 8, 2021     

Ease in navigation & clear info/instructions provided

Mat. T. Nov 8, 2021     

Very user friendly and easy to use

Dav. B. Nov 11, 2018     

Lousy App, waste my time, totally not working at all.

May. T. Jun 23, 2019     

Very convenient and easy to use

Ukh. S. Feb 18, 2020     

Should learn from parking.sg

Evo. T. Jul 17, 2019     

Unable to use

A. G. u. Mar 10, 2019     

stupid lah. cannot declare petrol in a jerry can.

Dd. D. May 6, 2018     

Let's face it. This is another money grabbing channel.

A. G. u. Feb 19, 2018     

Can't even open the app. Waste of time

Fra. l. Mar 6, 2018     

Payment cannot go thru... Waste of time to set up.

Sit. R. Aug 29, 2017     

Crappy. Wasted my time downloading and filling it up only to keep getting server error!

Jib. R. Nov 9, 2017     

Keep on getting server error. Please improve asap

AM. F. L. Sep 12, 2017     

Download to pay gst. Server error. Please fix it.

Aru. k. Aug 29, 2017     

Good App and very useful to pay gst

and. p. Oct 29, 2017     

This app has never ever worked....i always get server error

fif. f. Jul 27, 2017     

Can be a good app if it only works during payment. Forever server error.

roc. Mar 12, 2017     

What a crappy app. Not working at all. Keeps getting server error.

The. -. May 5, 2017     

Please fix it. Server error all e time. Deters law-abiding citizens from paying tax!

Ree. M. Mar 29, 2016     

Wonderful app that makes things simpler

Seo. V. Jan 27, 2016     

Expedite custom clearance. Only thing is that the ground crew is not familiar with it.

dha. r. Jul 28, 2016     

Helps reducing the waiting time at goods declaration queue. Thanks to make things easy.

A. G. u. Nov 4, 2017     

Waste time download can't open at all. Having server error.