DameWare Mobile for Android
With DameWare Mobile, you can:
- Remotely access Windows computers from your Android device- Provide technical support to end-users from anywhere while on-call- Share the end-user’s screen during remote troubleshooting sessions- Easily navigate remote computers with intuitive mouse and keyboard controls- Quickly control favorites and frequently accessed computers
DameWare Mobile includes the following features:
- Full keyboard & hot keys (Ctrl-Alt-Del, CMD Prompt, etc.)- 256bit AES security via SSL- Intelligent auto-scrolling- Favorites and recently accessed computers- Intuitive mouse actions on a mobile platform
Important:
DameWare Mobile will only work with a trial or fully licensed copy of DameWare Remote Support installed on your network. Before using DameWare Mobile, you must first download, install and configure DRS including the DameWare Mobile Gateway service. You must also deploy the DameWare agent to all computers you wish to connect to. Please visit the DRS website for more information regarding the configuration of DRS and the DameWare Mobile Gateway service.
SolarWinds welcomes your detailed feedback on this app through the store, via support ticket as well as through our online community forum (Thwack) as below:
Add a feature request and open it up voting by going to our Feature Request Page
Engage in discussion with users and employees by going to our Product Forums
For issues, please submit a detailed support ticket at our Customer Portal
Please leverage Thwack for a discussion since we are unable to respond to comments in the store.
Category : Business
Reviews (19)
After the 12.1.1 server update the client no longer connects. I hope they patch this soon.
Crashes frequently, need to enter and IP address for everything because domain names don't work. Sometimes it just refuses to connect to anything.
Unlike dameware for windows , this is a complicated installation steps , we loved windows dameware for its Zero configuration, but this is a hassle
This is so good i am using this to support users and its really so helpful
It director
I have confirmed the settings work fine on iOS app. The second it seems to successfully connect it crashes. Hoping this can be resolved so I am not stuck with iOS only.
I got an S5 running Samsung's Lollipop firmware Android 5.0 and it crashes. I installed CyanogenMod 12.1 Android 5.1.1 on the same phone and it runs perfectly fine. Security issue? Samsung has knox supporting SELinux on Enforce mode. I'll try to set SELinux on Permissive and see how it goes...
The app is useless, as soon as you click Connect it crashes. please fix galaxy note 4
No problems after a proper install. One thing I'd like to have is DEFAULT credentials to use for new connections from the global address list. After that, it's perfect.
What more could I ask for? I can support my end users from anywhere in the world now without worrying about pesky VPN or them doing complicated steps. The server software just runs and I've never had an issue connecting.
I can't give a good rating on this app. It opens fine, but as soon as I hit connect, it crashes and force closes. Please fix.
Application crashes as soon as it attempts to connect
Can't connect at all
Thanks for thes application
Have not gotten it to connect yet - "gateway not available" error. And I cannot get into the settings menu, when i press "settings" nothing happens. Been looking forward to this app for months now, would really like it to work
Poorly thought out and managed. A huge additional licensing expense for a product basically still beta level.
Devices: rooted SGS3 and rooted Note 8.0 Installed smoothly. Easy to use. Not sure why other users are experiencing issues. Maybe you're doing it wrong. Would recommend this software and app.
Not being able to use the software with MRC even when the mobile gateway is a stand alone application. The mouse is too big and just not useful. Been waiting on this for months just to be hit with a $2100 quote to add 10 users to be able to use the android app.
So far I like the app if I'm doing a simple task. However, the default Samsung keyboard will not type when connected to a machine. I had to install another app that worked for typing. I think after two years you might want to push out another update that can fix problems like this.