DART Say Something
The DART Say Something Safety and Security App offers riders a quick and discreet method for reporting concerns directly to Dallas Area Rapid Transit. App users can send photos, six second video, text descriptions, and locations of suspicious people or activities. From the home screen, users have two easy options for contacting Dallas Area Rapid Transit:
* The “Report an Incident” button allows users to send text or photos directly to Dallas Area Rapid Transit. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, users can select locations and report categories. Riders can also send reports anonymously if they choose.
* The “Call 911” button will connect riders directly to the police.
The application is designed for robust operation even under conditions of poor signal strength. If you send a report from an area without cellular/Wi-Fi connectivity, it will be stored and sent when connectivity returns. The system is also designed to send text descriptions before photos so that the police can get information as quickly as possible.
Additional Features:
BOLO (Be On the Look Out) Alerts. BOLO Alerts on DART Say Something may display alerts from Dallas Area Rapid Transit about specific persons of interest. For example, information may be displayed about a missing person or child, such as where they were last seen. If you see a person from a BOLO, immediately call 9-1-1 and send an app report to Dallas Area Rapid Transit discreetly.
Check-In. Users can share their location on a map and indicate if they are “OK” or “Need Help”. This information can be shared with friends and family by Email and SMS.
Category : Travel & Local
Reviews (14)
So after months of no use, this thing suddenly pops up a notification that says "fetching new messages". I open the app to find out why and get a new EULA - one that's about a thousand pages long and forces you to waive your right to sue. The point of a safety app is to make you feel MORE SAFE, not to make you feel like you're using a government surveillance app that could turn on you at any moment! Even if this's all a misunderstanding, it's still a BIG enough one to make this worth one star.
I don't know who's more useless. The app or the dart police. Just like you've read in the other 1 star reviews, you make a report about anything suspicious, disruptive or dangerous and by the time someone actually shows up (IF they even do) the whole thing is already over and someone is possibly left injured or worst. And the people responsible is long gone. Dart needs to have dart officers on board of every train as long as they are running. Dart as a company needs to get their act together.
this app is worthless. i tried to use it to report a basketball game going on at the common area between the north amf south bound umderground platforms at Cityplace and a vagrant asleep on the northbound platform. however i got a message that reports could not be made with this app. so what is it good for?
Almost worthless, you send in a complaint then instead of acting on it they start sending questions over and over by the time they act if they ever do, someone could die or the perp is long gone. Need police on trains where they belong.
Very helpful in deciding on what bus route and train route to take to make your trip easy peasy understandably for the non tech-savvy
There's no such thing as being too safe. This is an excellent tool for anyone using public transit in Dallas.
Its very easy to use & very helpful.
I've been able to summon DART Police when someone's being harmed or threatened.
See all other 1 star reviews
Fragmented experience for travelers. Designed by a developer and it shows. Incorporate into the DART GoPass App. Now I have to use 3 apps for DART travel. 1. GoPass for tickets. 2. Transit App for scheduling, cause GoPass is inferior 3. Say Something for security. Now multiply this for people who travel regularly to different cities and this quickly gets out of control. Elerts Corp needs to think bigger. One app for all cities/mass transit hubs.
Yesterday I was at Parklane station and a kind woman approached me. Told me about this app and gave me a snack bar. Glad she did because this app was needed long ago.
A good start. Should be included in new GoPass app. Also, when choosing report location, they need to change LRV to Light Rail Vehicle (LRV). It can be unclear for tourists to understand what option to pick if they don't know what LRV is!
Wonderful idea! Thanks DART! I'd stopped taking the train because of safety concerns. LOVE the idea of cameras and officers on all trains!
Useless app. Takes responders a good 15 minutes to even reply to your message. Another 30 minutes for an officer to actually show up. Person is long gone by then. This is the 4th time I used this app and responders failed to take action every time. Don't waste your phone space with this app. DART does not take your security seriously. Officers aren't there, cameras don't work or aren't present in parking lots/trains.