Category : Medical
I forgot to turn the auto-renewal of their subscription off, since things have been so busy at the hospital. I attempted to cancel and get a refund the day of renewal (today), and their subscription goes against the Google store's refund policy. Reached out to them, and they send you back to Google. This is very scummy and terrible customer service. I want this canceled and refunded. There should also be a remindee email, so this does not happen.
Purchased app but ultimately stops functioning, as per tech supprt, del & reload app, w/ same malfunctioning. worked great for nearly a year but i think it forces you to buy again. this is at least the 3rd or possibly 4th time this has happened. too much trouble to troubleshoot, but this time, im not going to purchase again. after paying close to $200 for multi accnts to keep it working, ive had it.... Good riddance Davis app, vry dissoipnted w this app. tech sppt bad, easier to buy again. nope!
The app worked fine on my old phone but once I got a replacement all of a sudden it doesn't recognize my email anymore and says I don't have an account. My Google subscriptions show it renews October 2022 and is still active. Won't let me reset my password at all because apparently I have no account.
I bought this app back in 2012 while I. Nursing school... It was the same price as the physical book I bought. However, I used this app almost everyday and I never thought twice about basically buying the "book" twice. I used the app on my phone for years and still continue to utilize it often. Why on Earth has this app become a yearly subscription at the same price?! Why do I have to continue to pay the same price as the book every year now, will find something comparable now.
Purchased the physical book, then purchased electronic access and I still have to pay for the app???? No! That seems like a rip off. App may work perfectly but charging your customers your access the same information in different formats just seems excessive.
I paid the one year subscription for this app because I like the content and how it is displayed. However, I recently switched to iphone from android and am no longer able to use the app I paid for. I can download the app and pay for the subscription AGAIN using a new account through apple but, can not use the one I just paid for less than a month ago. I am infuriated that I am unable to use something I paid for. Had I known this, I would have just bought the book for the same price online.
Have had this app for years. I changed phones and like others mention cannot access the app on the new phone. Customer service is a joke and do not assist with resolution. Time to switch vendors for this guide.
Consumers need to have control to delete registered devices to add new. Limiting devices is not a problem, having to not be able to sign in after resetting or buying a new devices is NOT A GOOD THING. Very frustrating!!!
Very functional for nursing students as well as in field ( on the job). It separates content per nursing process. Includes calculators. I love it.
I love this app.... when I am able to log in. Once you are logged in it remembers you and I have zero issues. If I happen to be kicked off or logged out/change my phone it is insanely difficult to log back in.
the app itself is good. having a Google subscription for it is terrible. about once a week I have to uninstall and reinstall to use it again
Used to work fine. For the last 6 months or so I can't get it out of calculator mode. I would look to a different app.
Amazing app I just renewed! The guide has helped me through nursing school and will continue to be a staple in my career 10/10 recommend!
Garbage app. Doesn't let you do ANYTHING without signing up and giving them your credit card information.
I cancelled the free trial, but why it is still working for free?? From my recent download on this app. My subscription isn't even active.
Support fixed matter promptly. Works great and a valuable resource!
I have been charged for this and it is not compatible with my iPhone, I would like a refund
I love this app. But when I tried to sign in on the same app on a new device, it wouldn't allow me. Can someone please help? I purchased the app because it was invaluable to me.
Once it is downloaded you only need data to update the app. This is a great app and very useful.
I have to uninstall the app and reinstall the app to be able to use it everytime. Additionally, i attempted to contact customer support. I sent an email on October 9th and never did get a message or call back. So I have decidied to get rid of this app. This is a real inconvenience and I will not be recommending this app. Quite unfortunated as I was looking forward to having this at my fingertips for work.