Category : Business
Okay, as of 25 May 2022. I change my assessment, MyPay function loads once in a while, sometimes after a reinstall but not all the time. It's a sucky app The app has come an extremely long way since I made my first review, it is an extremely great 5 star app now. See my initial reveiw below: 👇🏿 "Far too regularly I try to access the functions on the app but once it gets to the first screen after clicking the open button nothing works and I have to revert to the MyPay website via computer."
I downloaded the app to look at my LES and leave balances. The app launches my browser to MyPay. Log on information must be entered my each time. This typically isn't a huge deal in most cases, but MyPay has a password character requirement, can't match any previous passwords, must be changed on a regular basis, require a capital letter, special character, and numbers. There is an option to set up a pin on MyPay, but it isn't usable. It definitely is not convenient.
When i first downloaded the app it was great. But over the last few months the app has stopped working. It will open and not go anywhere from there. I uninstalled and reinstalled twice and still not working.
Sometimes it works, most of the time you cant get past the first page. I enjoy being able to have access on the go, however the functionality of the app needs some work. I suggest they update their app to fix the bugs.
Buttons don't work. The main menu was the only screen that came up & nothing worked. I wanted to try this because I never get my PIN sent through the website when I am trying to access info.
The rating of this app is poor because while it launches nothing works from that point forward. None of the links open. It is a 40 MB digital paper weight.
I was able to use the app a few months ago, but now it's frozen. I've uninstalled the app and reinstalled it several times, and it's still frozen. I hope the glitch will soon be rectified.
This app is worse than the website, none of the buttons work, and there is never any info. If you go online, you can access the FAQ, give everything 1 star, and do it alot, let them know what you really think.
For the most part this works okay. I think part of it's the whole system in general is bogged down. It takes forever to get your second factor authentication.
I down load the app. When tried to pick a topic it would not open. I unstalled the app and installed it again. The same happen again. It just doesn't work
App not working, Uninstalled and reinstalled the App and still not working. Only rated a 1 because I had to pick something. Actually a zero or negative.
This used to work now it just stopped. I tried to redownload it but it didnt help. Please find out the issue and fix it.
Basic information and links to MyPay website. No actual functionality. I was told by a DFAS customer service rep to download this app so I could check my LES from my phone (because from the mobile website I was having issues bringing the LES pdf up). So I downloaded it and tried to navigate to where I thought the LES would be....What did I find? A link to the MyPay mobile website. 🤔 *****Please make it an actual application with real functionality!
NOT WORKING!!!Used to work great. Now the app opens but none of the links work.
No update on the app since last year. Very slow to respond take upto 20 minutes to load.
Links no longer work. Please fix, it was such a good quick reference app.
None of the links work anymore! Tried to uninstall and reinstall, STILL nothing.
Worked fine 2 weeks ago. Apparently the app was "updated" and now nothing works. Get the bugs worked out, guys.
I've uninstalled & installed this app multiple times recently. I can't access anything after the main page. Pls update ASAP.
Whats going on? i havent been able to get past the first part to sign in? what's going on? Is it the app or the Website? it usually works and now not so much. please fix this
can not open any of the links after app opens
Helps so much, I am 21 year Army Retiree. DFAS, was based at Ft Benjamin Harrison, Indianapolis, IN, my hometown. Base since closed in 1995, and DFAS ís currently in Cleveland, OH. But this app keeps my monthly deposits in check.
I use to work okay, but now it doesn't navigate from the home screen. Im uninstalling it!
You dont really need this app since all it really does is give you the link to MyPay which is stupid if you can just go to it without the app
Nonfunctional. Typical USGovt Garbage. Only functioning Tab is home. Nothing else works. 👎🏼👎🏼👎🏼
This app is trash son!! It does NOT open your LES, all it does is give you links to websites..... smh I can do that without this app.....
Use it all the time on orders /dills and during the work week so far so good installed 2yrs on galaxy s8+ .
What did you do to me? I've used this app for years ... you upgrade it and it locks up on the home menu.
Update: This stupid App is still down and apparently, the Army could not care more, since they've done nothing to get it fixed in the past three to four months. It's a shame because the app was/is a faster way for Soldiers to access MyPay and check or print their LES The app was working great until last week. Now, when I bring up the app, none of the links work. When I press on any of the links, they do not open at all. I already deleted and reinstalled the app several times but, nothing works