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DIB MOBILE

Welcome to the New DIB Mobile App – The power of banking, Simplified
Introducing easy, secure & convenient Mobile Banking App, with over 60 services. Login using your existing online banking credentials or register with the help of debit/credit card number and PIN within seconds and enjoy a new banking experience.

Features: • Consolidated view of all your accounts, deposits, financing, and cards under “PORTFOLIO”• View details of your key accounts under “SNAPSHOTS”• Transfer Funds within or outside DIB in AED or foreign currency.• Pay utility bills to saved or new billers instantly• Pay your credit card bill instantly• Get instant ‘’SALARY IN ADVANCE’’ credited to account • Withdraw cash from any DIB ATM without using your debit card.• Make Western Union money transfers instantly to saved beneficiary• Get notified about the status for your requests through “NOTIFICATIONS” • View your recent interactions with the bank in a consolidated view under “TIMELINE” • View your future dated payments & transfers through “CALENDAR”• Manage your finances by setting up “SAVING GOALS” & get status reminders at regular intervals• Budget your spending by setting up “SPENDING LIMITS” for accounts or cards• Get the latest offers in “WHAT’S NEW” and apply for products on the go• Locate your nearest branch or ATM through ‘’FIND US’’• Check Exchange rates quickly through “CURRENCY CONVERTOR”

Download DIB mobile App & start your new banking experience today.

We will be delighted to hear your comments to further enhance your mobile banking experience.

Category : Finance

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Reviews (21)

Tha. N. Apr 17, 2022     

Been trying for 2 whole days now... Doesn't progress past the sect questions page when I try to open the account. Tried relaunching and reinstalling the app too. I can't reset the application process either. Tried visiting the bank in person but they weren't helpful either.. online contact us options aren't responsive either... Horrible experience thus far

swa. w. May 11, 2022     

App isn't functioning properly since last month. After I open the app I can't see any display options. It's just plain green or white in color. Tried uninstalling and reinstalling. But problem still persists.

Abd. A. A. Apr 15, 2022     

I have applied for opening a new account through Dubai Islamic Bank Apps and uploaded all my documents but I am having trouble in final stage terms and condition. My application cannot proceed. Can you guys help me? My problem is the last step. Terms and Conditions. When I click on it. ( I have read and agree) Oops! This service is currently not available.

Eha. A. Apr 16, 2022     

The worst app ever. Very primative and always have bugs. For almost 2 days now i cannot open the app because after i sign in and it takes me to the offer page and click on remind me later or not interested, the app totally close. I uninstalled it and re install it again still nothing in addittion to no back option and the app get stuck many times that u need to restart it both IOS and android

Aym. A. Y. Apr 8, 2022     

It's too frustrating, I carry BlackBerry Key2 phone running Andriod 8.1.0 and the App suddenly stopped working, it always show 'We are currently unable to process your request. Please try again later' i have filed a formal compaint and till date the issue is not resolved!

Eld. P. Apr 29, 2022     

Worst application; it does not allow you to open an account. It's very inconvenient to scan the documents and then get an error on the "Agree Terms & Conditions" page. NB: We would like to request that you please close the branch in Emirates Mall because we are receiving poor service from there.

Mic. A. T. Apr 23, 2022     

Its very frustrating to open an account on dib, i tried for how many times but still no luck, i tried callong customer service they advice me to the nearest branch, when i arrived there no ones want to entertain me because it should be online, but the app is BUG, atleast let me open an account on a branch, or not fix the bug, i just checked the term and agreement its showing document mismatch, i spend lot of hour on branch and they telling me only on app,

Asa. A. Apr 26, 2022     

Very Bad Experience.. When ever I use my credit card 💳 if I spent 30 aed it will show me in the statement 50 aed in statement it's showing i get cash back 💸 but in real it's not reflecting in account. Even I pay the credit card 💳 bill also but still it's not reflecting in account at same time. Am using other banks 🏦 credit cards also but they have very easy access and fast service I never pay them even a single Durham extra but DIB always deducting money without any reason

Han. A. S. May 24, 2022     

Horrible??? It takes all input data/credentials then closes off..it happens several times and I reported many times but still no response or action taken in this matter!!!!!!!

Ak. F. Apr 28, 2022     

App is good but don't do international transfer the bank will hold your amount for a month and then release it with deduction you can't imagine. Terrible experience I don't encourage any international transfer from DIB you will cry for help, no one cares.

Pla. F. Apr 8, 2022     

Since 6 Months, this app is being crashed everytime it is attempted to login and it notifies that the developer has to fix the bug issue, unfortunately DIB has never tried to fix it.

Cha. l. Mar 28, 2022     

App keeps on crashing on Android. I always have to log in 2 or 3 times. Can you please fix it? I tried uninstalling the app but still the same.

Kau. P. Apr 22, 2022     

I was trying to open a current account .. it took me 1 hour and in the final step the app popped up with document mismatch. But my documents are all correct.. disappointed.

Kii. W. May 19, 2022     

It's down since last week. Please fix the bug or your server. It's a recurring issue to not be able to log-in due to some rrrors or another. Very frustrating.

Abd. M. Mar 25, 2022     

Dear DIB mobility, I changed my phone and I didn't use the security questions for long time. When i wanted to login i forgot the username which took me to the security questions that i forgot, now to resolve this I had to go to DIB website and do quick login then modified it from there. Then i got the username then I logged in. In my opinion this is not practical and not user friendly. Regards,

A. H. Apr 27, 2022     

Application shuts off automatically. This has been happening for over a month. Tried reinstalling it but the issues continues

Eun. A. Mar 17, 2022     

Very weak app, been trying to scan my visa copy for 2days but the app is not capturing it. Maybe this app need laminated copy for it to work. Lol I went to the branch also they need all original copies for all the files that was registered to application. I am disappointed. Since I want to close my account from another bank, but I think no need.

Vip. K. P. Mar 10, 2022     

Worst app Not at all user-friendly. Difficult to operate in all aspects. You can add beneficiary only while transferring money, WHY??? And the payments and transfer are slow in all sense, and deduct money for domestic transfer. Most of the times its so slow to respond and literally you feel it's better to goto bank for deposit/transfer or check your details from ATM.

Yas. B. Jan 25, 2022     

First time the app was unable to detect scan the documents properly had to try at least 30 times to get the documents scanned. Now it gets stuck on the security question page. I have tried everything, but it always get stuck on that page. I am not able to create the account, tried multiple times.

nac. d. j. May 10, 2022     

All the way to open an account... and at the end of the process after many mistakes.... one more. Document mismatch and my time wasted!!!!

Tak. &. T. May 18, 2022     

Hello to register account online is a problem. The scanner is not working properly, no matter how you scan your I'd, it will tell you it can read the data. Till now I have not be able to open account