Category : Finance
Hi Just spent over half an hour trying to register for online using this app. Was stuck at the instructions that talked about scanning the QR code. I could not find this code anywhere in the instructions I was given, nor on the page I was directed to in the set up instructions. Turned to the user reviews to see if I was missing something, and sure enough about 15 reviews in, someone mentioned that you had to be in ScotiaConnect. Up to then I was a personal banking client only and had never used ScotiaConnect. I searched for the URL and followed the registration instructions again. And Voila!! sure as shooting, the QR code appeared on the page on my computer screen and my phone was able to read it and generate a token, which I could then use to complete the registration process. Once this was done I was able to log in and use the token app on my phone to generate the token numbers I needed to log in. BOTTOM LINE: APP SEEMS TO BE FINE. POOR SET UP INSTRUCTIONS.
Not working with Samsung S10+ Receiving error when trying to capture the QR code. Error received: "Something went wrong. Sorry, we couldn't complete your request. Please generate a new QR code and try again. (003)". Called Scotia and got a new QR code - same problem!
Instructions were straight forward and easy to follow. I was able to migrate from the physical token to the digital token in less than 5 minutes.
Not reading barcode. Should have the option of entering the information manually.
this does not work. it just looks at the barcode and does nothing.
Not supported due to vulnerability? Please elaborate. there is nothing wrong with my phone!
Not working with current android update. Please address.
This app just stopped working and no one at scotia can help!!! What's the sense
not working though we scan the QR code. facing the error
I cant even begin to explain how frustrated I am just trying to log into my bank account.
why does this app even exist why cant I just have a goddamn bank app that I can log into
Best 2FA token app. Amazing user experience.
terrible app, would never recommend to anyone
Will not scan bar code
Instructions are confusing. But once set up it actually works very well.
Just spent 30 minutes trying to get set up with no success - now on hold for over 14 minutes waiting fir help
This is the worst app i have ever used. A real POS
The app does not support a Samsung Galaxy S6
This is typical crapware from Scotiabank. Garbage.
Can't scan tokens
What the hell is this?? Whre are the tokens?
You have to scan the QR code given in Scotia connect Administration menu, it's not the physical token barcode. Wish the app would actually tell you that so I didn't have to go searching for a fix.
Very straightforward instructions and easy to install . Token regenerates codes quickly which is great for security. No issues. Good job with the app. Eliminates physical dongle token. Barcode scanned in less than two seconds.