Digital Voice
* Note: Subscription to StarHub’s Digital Voice Global service is required.
Platform versions: Android 4.x (minimum 2.2)Supported Devices: Samsung Galaxy S and Note Series
Important Note: As the Android OS is customised by each device manufacturer with different hardware configurations, application compatibility on other devices are potentially limited.
>> Target Users
Digital Voice Softphone is provided free and exclusive to all StarHub’s Digital Voice Global subscribers, so that they can enjoy the added convenience of being able to access the Digital Voice Global service on the go without incurring any additional charges. StarHub’s Digital Voice Global service is ideal for those who live or study abroad and would like to have a convenient and affordable means of keeping in touch with their loved ones at home without incurring high IDD bills.
>> Features
• One single phonebook for easy dialling – You can call anyone in your existing Android devices contact list using the Digital Voice Softphone. There is no need to transfer contact numbers or maintain a separate contact list.• Consolidated call history for easy reference – The history of all incoming, outgoing and missed calls for your mobile line and your Digital Voice Global line are all registered under a consolidated call log.• Note: “+” prefix for IDD calls is not supported.>> Charges
For just $10.49 per month, you can enjoy free unlimited calls via Digital Voice Global/Softphone to any Singapore registered number anywhere (including any fixed line and mobile line)*.
* Valid till 31 December 2016. To access Digital Voice Global service overseas, you will require an internet connection in that country. Please check with the operator in that country regarding fees or charges that may be imposed, if any. Please note that some overseas operators may prohibit or restrict the use of Voice Over Internet Protocol (VoIP) functionality over their network. Thus, do check with the operator with regards to their usage policy in advance.
For more information on Digital Voice Global, please visit http://www.starhub.com/personal/voice/digital-voice-global.html
For more information on Digital Voice Softphone, please visit http://www.starhub.com/personal/voice/digital-voice-softphone.html
>> Apply for Digital Voice Global or Softphone
For new subscribers, please sign up at https://www.starhub.com/personal/forms/voice/digital-voice-global.html
Category : Communication
Reviews (30)
This is the worst app, seriously I've got no words to describe. Its time for me to hop to another better company for better services.
Lousy apps. Android version cannot login and keep hanging.
I m using one plus 7t and it's not working. Unable to open the app
My complaint on 2nd Dec 4.45pm with Starhub customer service Ms. Shalu on 1633 until now nobody from starhub contacted me back to explain what happened to my phone line. I've complained about my phone line not working. Prior to that, i've already spoken earlier to another customer service from starhub and that person says my phone line can still be used bcos I'm under fiber. Now apparently ms. Shalu says my line with starhub has been terminated bcos it is under cable. Starhub got no service!!
I have got this app installed but not able to use as the voice quality is too low...
This app never works, I have been paying for the last 3 months and non of the times it works when I am travelling and I don't receive or can make calls. Why in the hell one would have this app if it can't be used. What's the point of having such an app and not being able to use even after paying $15 every month, total waste of money. I think Starhub is not interested in upgrading this app.
The call quality is not reliable. Update is asking access to the camera, what is it going to do with that? I too don't see any settings related to the camera. Still this app is a crap.
1) This is a one of a kind service offered by StarHub which is unique and useful 2) The app is slow and glitchy which could be looked into 3) Does anyone know how to change the password?
All the short code to perform call divert related functions cannot be used! Spent whole morning trying to explain to StarHub support team. Your guys never test?
Why is it not able to switch the call to speaker mode? Is there something I a, not aware of?
Too soft even on ear piece
Does not support Android 6.
I signed up for this Digital Voice Global in May 2015 and the problems encountered by everyone started almost immediately. All this time, I exercised patience and hoped that Starhub will fix them. I got to the point where I think a replacement IAD is needed. I was told that I have to purchase a new one! Save yourself a lot of trouble and go to the other telcos.
1) Impression starhub is not interested to build this app well. 2) Had both way muting when use on foreign mobile data network issues. Starhub is also reluctant to reach me through DV line for several follow ups. 3) The registration of the soft DV status observed to be dropping often. Conclusion, the service idea is good but physical application wise is poorly serviced. Furthermore why would more consumer be interested when Starhub has lose interest in its own product.
The digital voice device not getting registered overseas, starhub advises me to purchase a new device just 2 days old on contacting customer support. The softphone part of calls is very bad as well and works only one way, other side, people are not able to hear my voice. Waste of Money. The support for this service is very poor as well.
Substandard quality.. voice volume low..cannot dial consistently to toll free nos.. when used for conference calls can never get conference pin right.. is this worth the subscription charge? Needs urgent fix
No one from starhub seems to care and take corrective actions for the feedback given by customers !!!!
Stopped working after upgrade to lollipop
Cannot use with note 5
Give up with starhub
Please request only required permission and update the app again.
Great aps tat gives me mobility n connection home at low cost! Keep it up guys!
WiFi is ok. Can't even logon over mobile network. C'mon Starhub!
Had been using this app for over a year and found it extremely useful to make voip calls from overseas to Singapore numbers. No other telco is offering this service yet other than StarHub!
what is the username n password?
Got it installed in samsung GTi9003, can hear but cant be heard. Nothing can be done by starhub. And was told it my luck! What a rubbish. Starhub pls
Works well from uk. Wifi and 3g. Id give it six stars if not for the ugly logo.
Apparently Starhub doesn't care much about the APP.
Only in SINGAPORE!!!
Have been using the application since it was launch until today the application no updates on their drop calls and no effort to do update on this application