• Digitales Amt 1
  • Digitales Amt 2

Digitales Amt

The "Digital Office" offers Austrians on-line administration of official channels and information about the public administration in concrete life situations. The digital office services will save you the way to the office in the future.

The advantages of the Digital Office:
  ● Available around the clock
  ● Central point of contact for digital citizen services
  ● No waiting times and travel times
  ● Office paths anytime, anywhere
  ● Digital mailbox for authorities writing
  ● Secure management of your own data

How to use oesterreich.gv.at:
  1. Download the app "Digital Office" for free.
  2. Log in with your mobile phone signature. If you do not have a mobile signature yet, please follow the instructions within the app.
  3. After successful registration with your mobile phone signature, you can fully enjoy all the advantages of the "Digital Office".

Important functions:
  ● See all online information on citizen services and public administration information at a glance.
  ● Use the cross-platform search (including RIS - Legal Information System, Data.gv.at, USP - Corporate Service Portal) for all administration topics.
  ● Conduct selected official travel conveniently online (for example, applying for a card, registration and deregistration, primary residence, digital baby point)
  ● Keep up to date with the latest news on digitization
  ● Use the chatbot for questions
  ● Create your personal profile and benefit from customized information
  ● Use the secure login via mobile phone signature
  ● Receive your authority letters digitally

Digital Citizen Services:
  ● Digital baby point
    ○ Provide a personalized checklist of all relevant steps from pregnancy to birth and beyond.
    ○ First issuing certificates for newborns (birth certificate, proof of citizenship, confirmation of report)
  ● passport
    ○ Reminder service by e-mail in good time before expiry of the document
    ○ Save a picture of the passport in eTresor
  ● Log on, log off and move
    ○ Log out of existing primary residence and register for new primary residence (as well as for underage children if they are registered at the same residence).
    ○ Receipt of a confirmation of the message after logging in or out.
  ● Central inter-authority login
    ○ forwarding to online administration services without re-login (e.g., FinancialOnline)
  ● Online application for electoral card
    ○ Nationwide uniform online application for an electoral card

The app is constantly being developed and supplemented with new features. Further information can be found at www.oesterreich.gv.at

Category : Tools

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Reviews (25)

Max. S. Sep 2, 2021     

Very disappointing instantiation of what is a good idea. Extremely buggy and almost impossible to configure without not only failing but taking other apps down with it. In my case, configuring this app failed and I ended up having to reinstall the Digital Signature App — that in itself a process which would stand some streamlining. Please do better, then the web version of this app has been a useful tool for some years now.

Gig. D. Mar 23, 2020     

Extremely complicated, really bad UX, linking via the QR code didn't work at first (you must not omit the www in the web address). It feels like the people who develop this app and the related services have no idea about app development (or any software development for that matter). Using this app feels horrible. Oh, and having to scan your fingerprint a million times doesn't exactly inspire confidence in the app or the security of the service.

Guh. D. S. May 23, 2021     

This App is totally unusable as it requires an unlocked bootloader and the mandatory use of a fingerprint reader. Dear application developers, please understand that my device is my property and it is my right to use the device with an unlocked bootloader and root access if I choose to do so. I addition I will never use any application that forces a biometric identification. Fingerprint readers has been proven various times to be insecure and in addition biometric characteristics can not be changed if they have been compromised. I would like to ask you to reconsider your application strategy.

Han. B. May 20, 2019     

I am sorry, but the app is useless as even simple tasks require an additional computer. It's highly unprofessional and not even a "real" app as they simply run a webkit and render the web page. The Austrian chancellor advertises this failure as success and simply shows poor judgement.

Sop. H. Feb 13, 2020     

It's all waaay too complicated. You have to activate fingerprint security, scan a QR code with another device and I'm not even done yet - and fun fact: I just need the app because it does not work on my computer. Please improve these servcies asap!

Dan. G. Jun 22, 2020     

The user is in a wheel constantly - the handy signature and fingerprint is needed for next to each step. Why is a one time handy signature + fingerprint not sufficient? More of the same does not provide any additional security.

Ber. F. Jan 28, 2022     

App does not work after the update from Android 11 to 12. Needed to purge and reconnect via the website running on another device. Is this a joke? And you want me to trust you with my digital ID?

Ala. G. May 3, 2020     

Requires enabling fingerprint authentication. If my bank apps don't need it to be secure, you don't either.

Irf. Mar 23, 2019     

There should be English available for such apps as it's not the Austrians who live in Austria but also people from tens of different countries and linguistically diverse groups

Luc. G. Jul 27, 2021     

Useless, requires fingerprint to activate which i dont have on my device and I just wanted to activate it with the qr code they gave me..

Rom. P. May 12, 2019     

Crashes as soon "Handy-Signature" is requested for authentification. I do nit know why this app is advertised with tax money in this quality. Please finish it first

Tho. B. Oct 2, 2020     

does not work. keeps telling me to enable face recognition although it is enabled for my phone...

Joh. M. Jul 12, 2021     

"bitte aktivieren Sie die Authentifizierung mittels Gesichtserkennung auf diesem gerät" device does not have facial recognition feature, and so the app fails, falling flat on its face. Literally completely useless

Har. U. Apr 1, 2021     

Unfortunately due to unlocked bootloader i can not use this APP. WIll it changed in future?

A. G. u. Mar 19, 2019     

device verification failed, the app will now close. najo.

Chr. R. Feb 13, 2022     

Does not work with LineageOS

Dav. R. Mar 19, 2019     

Device verification failed ... top!

Iva. I. Nov 2, 2019     

Does not work on LineageOS!

Flo. D. Mar 20, 2019     

Device verification failed

Chr. F. Mar 29, 2019     

Device verification failed

Fox. P. Mar 21, 2019     

Device verifycation failed

Ale. Jul 8, 2021     

Does what it should do. 👌

Chr. K. Mar 23, 2021     

It would be great if you could change the language.

Ber. W. Dec 10, 2020     

Bisher klappt alles gut. 👍

AS. Sep 14, 2020     

Super toll!