Category : Communication
Bad, I made a mistake sending puting the right number but the wronged service provider.. You should be able to attend to mistakes like that cos it's not a wrong number. JST a wrong service provider.. it's fixable cos the credit can't be used.. but you are unable to fix that problem.
Ding worked really well, but suddenly no longer does uploads for Sierra Leone! No warning, nothing, then it just stopped doing uploads saying an error wouldn't complete the transactions. Uggh!!
I had a hard time giving them 1 starπ. They took my money, no top up, do not use this service unless you want to throw money away... I tried disputing with chat bot, waste of time!!!
Excellent way to top up the phone of family and friends as they travel or even as a suprise gift. Very simple and fast.
Great in general thanks! Just need more repeat top up flexibility between data and airtime, to be able to switch easily between the two options, to better identify data versus airtime, to clearly specify the duration a top up applies to and perhaps also to notify of impending duration expiry. One may of course navigate all this oneself however the extra functionality should make the App more user friendly.
This app would be the perfect app for turning paypal money to load but when you don't have a credit/debit card this app is useless, please give us a method to not use a credit/debit to recharge and I will rate this app 5 stars
Excellent app, such a blessing to be able to instantly top up families when needed. Has never failed me. Happy customer π
Re-Rating thank you thank you im so delite to say your fast at fixing a problem and your team work very well as one. Shows a lot about the developers and staff thank you so much i can know recommend that this is # 1 best fastes way to send airtime all over the world I'm from South Africa and they support all 4 networks there rates are Awsome and there reward system is the coolest. Thank you for answering me and pls support DING you can't go wrong.π π π π π Kind regards South Africa π
Great app! Easy to use ..... But I will say I'm bothered only discount if for "Refered" friends. What about the loyal customers!? Yes I'm subscribed. Throw the dog a bone lol Adding this to review, thanks for the recent discounts. I do truly wish you'd offer more frequents discounts or rewards for continuous loyal customers. Thank you again
I recharged morning 10 am but until 4 pm also not received the top-up..we are recharging mobiles by online due to emergency only right....but they will not send on the time..I'm really unhappy this situation...
I love this app very much, very easy and fast to send mobile recharge. But the charges are too high.
Really easy and convenient way to top up or send a gift to a friend . Enjoy the app and service.
I was using this app to support family and friends back home in Sierra Leone all of the sudden it doesn't work anymore. Is there any way to fix the problem thanks.
Safe and secured online transactions Just discovered this app today, save all the running around. Everything done on my phone. Great App, thank you
Paid for a top up and it never arrived. Somehow it bacame my responsibility to contact the cellular company to resolve the issue. They provided me phone number I can't call and a link to the wrong companies website. Time to move on. Terrible customer service. Edit... Recipient of the top up (my wife) contacted Smart in the Philippines. Their records show no transaction and no load received. A screenshot of the chat was given to Ding. No refund no top up. All they say is contact Smart.
They need to install specific step by step instr.I had to trick the app for Γ¬t to open up to the amount I wanted to send . 04/13/2022....No problem using App. today .
At the start I taught it is the best app with very decent price but now it too expensive. I hope everything goes decent again
Very convenient and helpful, fast transaction always less than minute, highly recommended thank you so much Ding you are the best π
I would like to give 4 star because I can top up my son phone overseas, I am in Australia and my son in a Pacific Ocean and I top up is phone directly try it he's perfect nice, Thank you DING π.
very bad app I buy credit from them up till now my credit has not arrive and they has take my money π
Showing that there is difficulty in processing. I tried it 5x but still same problem.
Very awful... I did a 1.5k recharge here from India to Indonesia and the person didn't even receive it... Wth... Worst app
I've been using Ding for probably a year now, I have not had any problems with transactions before and it usually sends my top-ups instantly right after I paid for it, but right now it has been taking so much time. Maybe an hour or two. I wish they would fix this problem, I really love this app though.. too bad it's becoming slow now. π UPDATE: 5 Star My transactions are instant right now, been sending top-ups 2-3 times per week and I'm glad that it has been fixed. β‘ Thanks to Ding!
I'm finding the upgraded version very frustrating π. You are not given an option to choose the amount you wish to send. The credits are on the higher end and if you have sent before to a particular number they aren't allowing you to reduce or increase the amount on present top up, which I think is ridiculous. Why would I want to send Β£15. Everytime to an individual? Because I've done once?? I think the purchaser should be able to choose amount. Not a SET amount.
It was better before; I am not liking it anymore because every time I refer a friend and get a $10 promo code, it doesn't work. And I have referred several persons. Very sad. I have been topping up my moms phone every month with you guys for over a year