dji-vision

My Phantom was fine until this forced update. Now I have no live video feed. Just a black screen. It is not a hardware issue. Happened to other family members too as soon as update was forced.. DJI has no support. DO THE RIGHT THING DJI AND FIX YOUR SCREW UP. Shame on you for doing this to your customers....or ex customers. now.

Like 1000s of others, this update rendered by PV2+ practically useless by destroying the ability to see what I am filming with a video feed. It seems DJI has no plans to remedy the situation. There is a difference between a product wearing out due to age and one losing function due to actions of the developers. I plan to organize legal action against DJI. Whether it is a software problem or hardware problem is a moot point. DJI is responsible. These aren't $20 disposable toys that consumers are purchasing.

If you have a working Phantom 2 Vision +. DO NOT upgrade your app or firmware. The latest firmware will break your video feed so you'll fly blindly and there's NO FIX as yet. I suspect everyone who has a Phantom 2 Vision + will have this problem, there are numerous reports on this issue on the DJI forum.

Very disappointed, DJI app has lost live view. Spoke to a rep and he acted like I was the first person he had heard this happening to. Update: I was like everyone else posting issues with the app. I found a link online that said something about the Wi-Fi module. I took the one from my broken drone and installed in the one I was having issue with and BAM! It now has live view again. So it is not the app it is a hardware problem. Hope this helps someone.

With the new update, all I see is blank screen. Its able to record and take picture but cant see on the screen. Please fix. The return process very tedious and gives you a note that you could be charged even though its their app cause the damage.

After being on the phone with DJI troubleshooting the problem of not having live view, we determined it was the transmitter module in the Phantom 2 that I just purchased. I sent my p2 back to B&H to receive another p2. That had the same problem. In my mind i was thinking how can it be the drone, this is my second one. I sent that one back and received a 3rd one, and guess what. My Phantom 2 vison + LIVE VIEW WORKED WITH THIS APP... THANK YOU DJI AND B&H PHOTO... NOW I KNOW ITS NOT AN APP PROBLEM.

I was having the same issue after updating the app, no video feed & app crashed intermittently. I Have since discovered a fix that seems to have resolved the issue, update the camera firmware (FC200) to latest version 1.3.0g. Also, disable all wifi connections except your Phantom when flying, it appears to stay connected... For the moment.

I can use the camera and take photos and videos but then I want to go and view them the application just crashes I am running Android on a Sony Xperia Z5 reinstalled to see if that would help but not. other than that the drone and the app are perfect.

DJI broke the app for Phantom 2 vision + users. They don't or won't fix. They want us to upgrade to a newer model. I went shopping over the weekend looking at new drones. There are some really cool products out there from other companies. The place I go is dumping the DJI line. The 4 that is being sold by other dealers for $1100 +, they're blowing it out at $699. They carry all of the brands and they said that DJI has the worst support of all of their lines. I think I'm going another route / brand. Bye

I don't fly my dji phantom vision 2+ very much, may 50 flights since I purchased it brand new for $2000. Now I cannot fly it at all, can't take any pics or video. What a waste of money. Dji doesn't seem to care about their older products, just want you to buy new devices. Everyone here seems to be complaining about the same problem. Stand by your product!

Poor support. Update essentially bricked my Phantom 2 due to no live feed. Online support forums offer no help other than to show it is a near universal problem for PV2+, with suggestions to send in/pay for repairs caused by DJI's own update (or DJI's preferred path of buying a 3 or 4). Even if it's a hardware issue, it is a hardware issue obviously triggered by your software. Never again DJI.

I came here with the same issue a lot if people have been having. My phantom worked fine, I take good care of it even in down time. Haven't used for a while, new phone, updated ap...black screen. Takes pics/video but no fpv a big reason I purchased this product in the first place. As I scroll thru review after review with the same issue, I'm disheartened. Is it software or hardware? With all signs pointing to hardware, how could this happen to so many people without dji doing something for its users? Do btr

Really DJI. This is absurd. Why would you do this to your customers. I should not have to buy a new drone or replace a module because of an app update. This is ridiculous. I will buy a different drone from now on if this is how you treat your customers. Complete B.S.

Application stops working on the middle of the flight. Sometimes I just need to click on camera, sometimes the application fails and closes itself

Can take photos and videos, see it on my gallery, can move the gimbal up and down, drone works fine flying. But no live feed, only black screen. I have tried rebinding, reinstall app, update all firmware. Please fix this asap

Dji pls fix the live feed link. I got out my phantom 2v+ to take some video and realised that I now cant see anything. These drones are expensive as they are so dont make the app useless as well

Seemed to work for me. After 2yrs sitting pv2+ I downloaded this app to use it on my Nexus 6 & live view works

Lost 2 drones becouse i lost connect. I am wasting so much money on these things for them to just disappear

Update ruined a £1200 toy. Not what you expect from a company like dji, may need to look at alternative drones.

I'm not sure if it's this app or the Wi-Fi extender but you guys and DJI oughta get together and fix this problem

Live view does not work.black screen Tried all sorts of fixes but everyone seems to think its the app since last update

Old version workt perfect and had live view. This one does not work as i understand. First i thought my phantom was broken. Not good at all.

What a load of bull will never buy DJI again had my drone for 2 week then this no live view bull.Thanks for nothing.

The video playback doesn't work on my phone. Please fix ASAP. Very frustrating

I fly a phantom 2 vision plus same crap lost video. Very dissatisfied DJI you should fix

Arggg, if I wanted a black screen while flying I'd fly @ night. But with the new DJI update we can all mimic the night countryside sky.. Hmm, thanks DJI Developer's 👍

Horrendous service from dji. No live feed. I can only assume this is do e to get us to update to a newer more expensive drone. I would never buy from them again.