• e-Llave Virtual 1
  • e-Llave Virtual 2
  • e-Llave Virtual 3
  • e-Llave Virtual 4

e-Llave Virtual

IMPORTANT: Please activate the service on the option "Otros Servicios>Dispositivo e-Llave> Activar e-Llave Virtual" inside ScotiaWeb.
This is a Scotiabank Mexico app, that let you have your token on your mobile device, (cell phone and tablets) with this tool you can confirm and complete transactions of Scotiaweb and ScotiaMóvil, like::


- Third party transfers
- Bill payments (CFE, Cablevision, Telcel, Telmex and SKY)
- Credit card and Amex payment
- Mobile Top up
- Balances and movements inquiry

Category : Finance

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Reviews (28)

Dan. J. Oct 1, 2018     

Terrible functionality. Scotiabank regularly disables both its app and online system, frequently at the end of the month (when, say, you need to pay your credit card), and the system never comes back online when it is supposed. App is slow and buggy, does not allow automatic service payments with nearly as many providers as most Mexican banks.

Dar. R. Feb 28, 2020     

Always at the end or beginning of month it asks me to update app. When there is NO update available. I cannot access my accounts and it is difficult to make payments...almost always get an error message. If I call customer service they tell me to try later. Happens every month and it is frustrating. Time to look for a new bank🤬

Are. V. Apr 20, 2020     

It asked me to update but it was updated. I updated it anyways so it stop suggesting it and now I can't make any electronic transfer, my electronic key was deleted and now I can't get it back, it says my pin is incorrect but I paid with it the day before yesterday and pinned so it it correct. Called but none seems to help. Right now I can't log In, it says : I already have a logged in session, but the last time I logged it was 3 hrs ago or more. So frustrating this app.

Dav. S. Mar 27, 2020     

It's telling me that my version isn't supported and I need to upgrade. Thing is, there isn't a new version. Meanwhile I cannot meet my financial obligations because I cannot make transfers. Edit: the issue was finally resolved after a trip to the bank, an hour on the phone and a wait period of 24 hours. The app is great but it failed me and caused serious inconvenience for several days.

Vic. V. Sep 29, 2020     

It cashes everytime my phone gets an update. I have to wait till the app its compatible again and they take ages to fix it. For an app that its supposed to make your bank account easier to manage, it sure makes the complete opposite

Abr. W. Oct 31, 2020     

I can only inter about 2 or 3 times and thin it appears as if my password or username is entered wrong, and thin I have to wait a while untill a can make more movements... But other then that I like it's set up.

Gab. M. Oct 5, 2020     

Upgrade this! Android 11 is already out, if I try to open the app crashes, uninstalled and installed same, now everything has to be donde again from the portal, please invest the right time to keep this application up

Edu. G. A. Oct 21, 2020     

It was working fine until Android updated to version 11, please ask your developers to test in potential new environment and fix it ASAP. Thanks

Abi. M. Feb 4, 2020     

Sometimes it doesn't work, I can't login, or it logs out automatically just after I login. The rest of the time it does the job.

Car. C. Oct 19, 2018     

I don't like that a banking app requests access to manage and/or make calls from my phone. That's a violation to my privacy

Edd. W. Feb 5, 2020     

It's asking to update, but it's already updated. I cannot access my info, it's very frustrating.

Mat. R. Nov 29, 2019     

Is not working..it's saids that is not updated..I go to play store and is updated. Not able to login

Gui. E. Apr 19, 2020     

I can login just fine on the website, but the app keeps saying my password is wrong and blocks my account.

Cés. O. A. G. Jul 16, 2019     

I'm using an android 4.4.4 based mobile, and since april 2019 (3 months ago) I haven't been able to even open the app, it closes after entering my password. Help me please.

pon. m. Dec 3, 2019     

Finger print authentication is not working most of the times..

Car. G. Oct 9, 2020     

It gets stuck all the time and it always has problems with your access

cla. q. Dec 17, 2020     

I love this bank never have a problem to do my payments ... I'm always recommend it...

San. M. Jun 14, 2019     

Hi Developer, I am able to open this app in MI NOTE 6 PRO mobile... thanks for the update....

Ash. N. May 15, 2020     

Worst app experience. No update available in playstore but app is asking to update.

Gre. P. Apr 20, 2020     

I can't log in. All time it say that I'm already logged by the computer o cellphone but i don't! I'd tried all day and nothing and i really need cause someone stole my wallet!

Jav. C. May 9, 2020     

asks always for update when there is no update available

Tha. d. P. Oct 16, 2020     

Useless without support to Android 11

Abi. L. Jun 26, 2019     

I just downloaded the app and it won't let me open it, it just stops

Est. M. Jun 15, 2020     

Stopped working properly about a month ago.

Urs. R. Apr 21, 2020     

It shows me another user's name. Which is terrible because it's supposed to show my name after supposedly having a private username. I'm out of Mexico. Now tell me how can I fix this?

Lui. D. L. Q. Mar 6, 2021     

Doesn't run on Android 11

Ivá. R. Sep 14, 2020     

Not Working on Android 11

Fer. D. Sep 24, 2020     

A bit complicated but works well